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Sonder by Marriott Bonvoy The Heid Apartments Loft District

3.5 star property

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Photo gallery for Sonder by Marriott Bonvoy The Heid Apartments Loft District

1 bedroom, individually furnished, iron/ironing board
Full-sized fridge, microwave, oven, coffee/tea maker
View from property
1 bedroom, individually furnished, iron/ironing board
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Outdoor space
  • Dryer
  • Washer
  • Air conditioning
  • Kitchen

Explore the area

View in a map
325 North 13th Street, Philadelphia, PA, 19107
  • Pennsylvania Convention Center
    ‪6 min walk‬
  • Reading Terminal Market
    ‪8 min walk‬
  • Rittenhouse Square
    ‪17 min walk‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪16 min drive‬

Room options

View all photos for Apartment, 1 Bedroom (View)

42-inch flat-screen TV with digital channels, TV

Apartment, 1 Bedroom (View)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (View)

42-inch flat-screen TV with digital channels, TV

Apartment, 1 Bedroom (View)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

42-inch flat-screen TV with digital channels, TV

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed (Mobility Accessible, Roll-in Shower)

1 bedroom, individually furnished, iron/ironing board

Studio, 1 Queen Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

42-inch flat-screen TV with digital channels, TV

Apartment, 2 Bedrooms

  • Sleeps 6
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

42-inch flat-screen TV with digital channels, TV

Apartment, 2 Bedrooms

  • Sleeps 6
  • 2 Double Beds

View all photos for Superior Apartment, 2 Bedrooms

42-inch flat-screen TV with digital channels, TV

Superior Apartment, 2 Bedrooms

  • Sleeps 6
  • 2 Double Beds

View all photos for Superior Apartment, 1 Bedroom

42-inch flat-screen TV with digital channels, TV

Superior Apartment, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed (View)

Full-sized fridge, microwave, oven, coffee/tea maker

Studio, 1 Queen Bed (View)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sonder by Marriott Bonvoy The Heid Apartments Loft District

Aparthotel with a rooftop terrace, a quick walk to Pennsylvania Convention Center
A fitness centre, a rooftop terrace and concierge services are available at this smoke-free aparthotel. WiFi in public areas is free. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a fridge, an oven and a microwave. A washer/dryer, a coffee/tea maker and a hairdryer are among the other amenities available to guests. Housekeeping is available on request.
Sonder by Marriott Bonvoy The Heid Apartments Loft District offers 96 air-conditioned accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, microwaves and kitchenware and utensils.

Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers. 42-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a fitness centre.
Our customers tell us they can't get enough of Sonder by Marriott Bonvoy The Heid Apartments Loft District's great location. During your stay, you're just a quick walk from Reading Terminal Market. Enjoy features like free WiFi in public areas, plus a gym and a rooftop terrace. Built in 2020, this comfortable aparthotel has 96 apartments over 8 floors. A kitchen and a washer/dryer are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a flat-screen TV
  • Free Wi-Fi in some public areas
  • Services include a concierge and a virtual front desk
  • On-site recreation includes a gym
  • Within a 10-minute walk of Pennsylvania Convention Center and Reading Terminal Market
Sonder by Marriott Bonvoy The Heid Apartments Loft District offers its guests a fitness centre, a rooftop terrace, and concierge services. Public spaces have free WiFi.

This 3.5-star Philadelphia aparthotel is smoke free.

Languages

Catalan, English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Family friendly

  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Laundry detergent
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift (91 centimetre wide door)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Virtual front desk

Things to do

  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 8 floors
  • 96 units
  • Built in 2020
  • Housekeeping (on request)
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Sonder mobile app before check-in.
Property Registration Number 913735

Sonder by Marriott Bonvoy The Heid Apartments Loft District Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 376 out of 599 reviews
Rating 8 - Good. 113 out of 599 reviews
Rating 6 - Okay. 45 out of 599 reviews
Rating 4 - Poor. 33 out of 599 reviews
Rating 2 - Terrible. 32 out of 599 reviews

9.2/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

JUDY

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2025

8/10 Good

Jiwon

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Not so good
Stayed 1 night in Mar 2025

8/10 Good

Nicole

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and lovely but you could hear everything from every room. And the streets were lined with both homeless people and a lot of people who were very very drunk even during the middle of the day
Stayed 2 nights in May 2025

10/10 Excellent

Dylan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the entire place, bathrooms, wall mural etc.
Stayed 1 night in May 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

robert

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Tomas

Disliked: Property conditions & facilities
First - Very stressful and unnecessary check in process , not first time staying at Sonder properties , but this time the whole experience was very poor! Property did not feel safe , hallways smelled like weed smoke , doors into a room had breaking in signs , and noise from outside is so big that they even provide air plugs which were placed by the side bed
Air plugs by the bed
Break in signs on the front door
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, amenities
Great property, room, and experience
Stayed 3 nights in May 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to almost everything you would want to do or visit. Quiet neighborhood.
Stayed 4 nights in Apr 2025

10/10 Excellent

gregory

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, room comfort

Great room, easy access

Communication was great, codex were easy to use, normally had someone at lobby desk if you needed help.
Stayed 4 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Thomas W

Business traveller
Disliked: Cleanliness, room comfort

this place sucked

worst place and experience ever! ( and I've traveled all over the world). code wouldn't work to enter room. stood in hallway fot 45 minutes. pictures showed an attractive room but turned out to be a dump. location turned out to be in a sketchy part of town. no staff to help out. when i asked to cancel the remaining days i wea flat out rejected. NEVER again!!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Kiki

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I love this property its loft style with high windows. Has a beautiful kitchen and enough space for a small family.
Stayed 1 night in Apr 2025

10/10 Excellent

ronnette, suitland

Liked: Amenities
i always use this site for all of my vacations
Stayed 3 nights in Apr 2025

8/10 Good

Hugo

Travelled with family
Disliked: Amenities, property conditions & facilities
Loved the windows. Hated that it was dirty
Stayed 2 nights in Apr 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great neighborhood, great place to stay.
Stayed 1 night in Apr 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Alexander

Stayed 3 nights in Apr 2025

10/10 Excellent

Romullo cezar

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This proprty was perfect for families. In a great location for all Philadelphia sites.
Stayed 3 nights in Apr 2025

10/10 Excellent

Audrey

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay, very clean, had all the little touches including how to log on to the TV. Others had issues with noise, but that wasn't a factor for me. I would stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Zohar

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Ngoc

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Josh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
T-sat need to work properly take the timer off so it runs with out shutting off.
Stayed 5 nights in Apr 2025