Avista Hideaway Phuket Patong - MGallery

5.0 star property

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3 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
Creator video
Daily buffet breakfast (THB 530 per person)
Deluxe Room, Pool Access, 1 King Bed | 1 bedroom, premium bedding, down duvets, minibar
Beach nearby, white sand, free beach shuttle, sun-loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
39/9 Muen Ngern Road, Tri-trang Beach, Patong, Phuket, 83150
  • Patong Beach
    ‪16 min walk‬
  • Bangla Road
    ‪5 min drive‬
  • Jungceylon Shopping Center
    ‪5 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪46 min drive‬

Room options

Deluxe Family Room, 1 King Bed & 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Premier Room, Ocean View, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 65 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, Garden View, 1 King Bed & 1 Sofa Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, Pool Access & Whirlpool Bath, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

Hideaway Suite, Private Pool, 1 King Bed

  • 145 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, Whirlpool Bath, 1 King Bed

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, Pool Access, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, Pool View, 1 King Bed & 1 Sofa Bed

8.0 out of 10
Very good
(5 reviews)
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Avista Hideaway Phuket Patong - MGallery

Luxury resort with 3 restaurants and 3 outdoor pools
Along with 3 restaurants, this resort has 3 outdoor pools and a full-service spa. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free beach shuttle. Additionally, 3 poolside bars, 5 bars/lounges and 3 swim-up bars are on-site. Housekeeping is available on request.
Avista Hideaway Phuket Patong - MGallery offers 150 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. This individually decorated and furnished accommodation has separate dining areas and includes dining tables. Beds feature down duvets and premium bedding. A pillow menu is available. 40-inch LCD televisions come with digital channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Aqua Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, Swedish massages, Thai massages and facials. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Avista Hideaway Phuket Patong - MGallery. During your stay, you'll be within walking distance of Freedom Beach. Free WiFi in public areas, free self-parking and a free area shuttle are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with ocean views at Sizzle Rooftop Restaurant, one of the property's 3 restaurants and 5 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Indulge with body wraps, aromatherapy or deep-tissue massages at Aqua Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the pool
  • 11 minutes by foot from Freedom Beach and a 4-minute drive from Patong Beach
  • Free beach and local-area shuttle service
Avista Hideaway Phuket Patong - MGallery offers its guests a full-service spa, 3 outdoor swimming pools, a sauna, and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. A children's pool, a rooftop terrace, and spa services are also featured at the luxury Avista Hideaway Phuket Patong - MGallery. An area shuttle within 1 kilometres and A beach shuttle are free. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Patong resort.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Sizzle Rooftop Restaurant – Overlooking the ocean, this steakhouse specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Vista Restaurant – Overlooking the pool, this restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Tambu Indian Restaurant – Overlooking the ocean, this fine-dining restaurant specialises in Indian cuisine and only serves dinner. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), Dutch, English, German, Hindi, Italian, Thai, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 1 kilometres
  • Free beach shuttle
  • Free secured, covered self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; THB 530 for adults and THB 265 for children
  • 3 poolside bars
  • 3 restaurants
  • 3 swim-up bars
  • 5 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Sizzle Rooftop Restaurant
  • Tambu Indian Restaurant
  • Vista Restaurant

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Books
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Dining table
  • Free area shuttle
  • Free children's club
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Mini-fridge
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • No lift
  • Tile flooring in room

More

  • 100% renewable energy
  • 15 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Paper towels
  • Separate dining area

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 2000 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 530 for adults and from THB 265 for children
  • Airport shuttle fee: THB 1650 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Avista Hideaway Phuket Patong - MGallery offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Avista Hideaway Phuket Kathu
Avista Hideaway Resort Phuket Kathu
Avista Phuket Hideaway
Hideaway Resort Phuket
Phuket Avista Hideaway
Avista Hideaway Resort & Spa Patong, Phuket
Avista Hideaway Resort Phuket Patong
Avista Hideaway Resort Phuket
Avista Hideaway Phuket Patong
Avista Hideaway Phuket
Avista Hideaway Phuket Patong MGallery Sofitel Hotel
Avista Hideaway Phuket MGallery Sofitel Hotel
Avista Hideaway Phuket Patong MGallery Sofitel
Avista Hideaway Phuket MGallery Sofitel
Avista Hideaway Phuket Patong MGallery By Sofitel
Avista Hideaway Phuket Patong MGallery Sofitel Resort
Avista Hideaway Phuket MGallery Sofitel Resort
Avista Hiaway Phuket MGallery

Avista Hideaway Phuket Patong - MGallery Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 671 out of 1001 reviews
Rating 8 - Good. 211 out of 1001 reviews
Rating 6 - Okay. 65 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sandro

Stayed 10 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely staff
Stayed 12 nights in Mar 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Rashad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faisal was amazing and also the rest of The staff. Great food and beautiful swimming areas.
Stayed 9 nights in Mar 2025

2/10 Terrible

Chun Wing Matthew

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re considering a stay at Avista Hideaway, think again! My experience was nothing short of a nightmare. On the very first night, I discovered a blood stain on my bed. Yes, you read that right—BLOOD. When I notified the staff, they took their sweet time, making me wait at least 30 minutes before addressing the issue. Unbelievable! You’d expect a swift response, but it felt like they couldn’t care less about my comfort or safety. As if that wasn’t bad enough, I then faced the most frustrating situation on my last night: no running water for a shower. Imagine being utterly sweaty and uncomfortable, desperately wanting to freshen up after a long day. It was absolutely unbearable! To top it all off, the hotel didn’t even bother to offer any compensation for these atrocious inconveniences. Management needs to act swiftly and take responsibility for their guests’ well-being. Instead, they left me feeling ignored and unvalued. Overall, this so called '5 star luxury resort' is a prime example of neglect and poor service. Save yourself the headache and avoid this place at all costs!
Stayed 4 nights in Apr 2025

10/10 Excellent

Kiong Howe

Stayed 2 nights in Mar 2025

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 6 nights in Mar 2025

10/10 Excellent

Nayeli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An exceptional experience! Friendly staff, an incredible breakfast buffet, and a Michelin-starred restaurant with breathtaking views. The food and drinks were simply outstanding—absolute perfection!
Stayed 4 nights in Feb 2025

10/10 Excellent

Deepak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing and close to nature. Friendly staff. Great dining options.
Stayed 4 nights in Mar 2025

8/10 Good

hyojung

Stayed 5 nights in Mar 2025

10/10 Excellent

Bishma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Wong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel with great staff especially being helpful in anyway Will visit soon again
Stayed 4 nights in Mar 2025

10/10 Excellent

Anthony Charles

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my absolutely favorite hotels in the entire world! The staff at the hotel is like family away from home. They take great care of every single guest, and they make you feel like you’re a part of their family! Today we did a walking trail tour to freedom Beach hosted by the hotel with our tour guide Opp, who was fantastic!!! Oop was fun, friendly knowledgeable, and communicated so wonderfully with us! He was a lot of fun and I can see why the hotel puts the tours and activities in his hands for safekeeping. He really makes sure the guests have a great, fun, and adventurous experience. We have done so many other things here ant the hotel, including swimming, eating and drinking and just relaxing, and everyone has been fantastic. In fact, here are the names of the people that I want to acknowledge at the hotel, among many others, who have been like family to us making sure that our vacation was an unforgettable one: Nam, Vivy, Emmy, Brownie, Matt, Elia, Toey, Hanna and last but certainly not least, Philipp. A special word about Phillip - He has made this vacation and this entire trip the best vacation I’ve had in decades by being so concerned for my happiness and well-being and just ensuring that I celebrated my birthday in a spectacular way!!!! Everyone at the hotel has been extraordinary. I love how scenic the views are how serene and quiet and tranquil the location is; and I especially love how well taken care of the entire hotel property is.

8/10 Good

Ping Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely Stunning property!! Will definitely be going back
Stayed 3 nights in Mar 2025

10/10 Excellent

Valdas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Chi Chun Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated in a quiet area and yet only 10 mins away from the Patong beach. The food in Vista restaurant is to die for and has lot of other facilities. We stayed in the pool access room ( Hillside pool - adults only) the pool is clean and big. The staffs at the pool side bar are helpful and friendly. Big shout out to Alisa and duen at the vista restaurant, they looked after us from day 1 and nothing was too much hassles for them and always have a great smile. Highly recommended Avista Hideaway Patong !
Stayed 13 nights in Mar 2025

4/10 Poor

Andrea

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Checkin and checkout process was terrible. Took our passports and then left for about an hour without an update, then came back and told us our room wasn't ready....why make us wait for an hour to tell us this, we could have been doing something much more enjoyable than sitting in the unairconditioned lobby. On check out they made us wait again to "check if we left anything in the room" but seemed more like they were checking for damages, I've never been at a hotel that made me wait while they checked if I forgot something. Overall, felt a severe lack of trust given the massive deposit that was needed to be left in addition to already having paid in full.
Stayed 6 nights in Mar 2025

10/10 Excellent

saeed

Stayed 8 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing prompt service. Great food and amazing spread for bfast. Little further from the main street hence less crowded which is good.
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is beautiful. You have many options for pools, with different vibes. The room sizes were great and the little touches were also great. The views from the pools are phenomenal and you get to see the sunset. I would highly recommend. It is close to freedom beach which is a great beach and it is a short cab journey into the town.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay near Phuket for a couple vacation

We were coming from Bangkok and trying to decide where to stay and this was an oasis away from the busy Patong area but also within a few minutes car ride or walk. It had the coldest air conditioning we have ever had and it was a welcome addition in the 90-100 degree heat. The pools and pool bars were awesome as were the restaurants.
Stayed 3 nights in Feb 2025

10/10 Excellent

Fabiola, Frisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Avista Hideaway was absolutely gorgeous! The resort had stunning ocean views and breathtaking sunsets, making it the perfect place to relax and unwind. From the moment we arrived, the service was exceptional. The check-in process was smooth and enjoyable—they welcomed us with refreshing lemonade tea and cool towels, which was a great touch after being out in the heat. The staff was incredibly helpful and friendly, always making sure we had everything we needed. A special surprise that made our stay even more memorable was the beautiful honeymoon room decoration—flowers, towel elephants, and thoughtful details that truly made us feel special. The location was also perfect—just 10 minutes from the night market, which made it super easy to go out in the evenings and return without hassle. We also appreciated the adult-only pool, which provided a peaceful and relaxing space to unwind. Overall, Avista Hideaway exceeded our expectations, and we felt completely safe and well taken care of throughout our stay. We would absolutely stay here again and highly recommend it to anyone visiting Phuket!
Stayed 3 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025