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Château des Tourelles

3.0 star property

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BBQ/picnic Area
Studio, Kitchen | Premium bedding, iron/ironing board, cots/infant beds, free WiFi
Superior Suite, 2 Bedrooms | Premium bedding, iron/ironing board, cots/infant beds, free WiFi
Interior
Economy Quadruple Room | Bathroom | Free toiletries, hair dryer, towels, soap

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Parking available
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

Map
212 Rue Saint Jean, Québec City, QC, G1R 1P1
  • Quebec City Convention Center
    ‪9 min walk‬
  • Quebec Cruise Terminal
    ‪4 min drive‬
  • Château Frontenac
    ‪6 min drive‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪19 min drive‬

Room options

View all photos for Classic Apartment

Classic Apartment | Premium bedding, iron/ironing board, cots/infant beds, free WiFi

Classic Apartment

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Suite

Comfort Suite | Premium bedding, iron/ironing board, cots/infant beds, free WiFi

Comfort Suite

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Economy Quadruple Room

Economy Quadruple Room | View from room

Economy Quadruple Room

  • 39 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort Studio

Comfort Studio | Premium bedding, iron/ironing board, cots/infant beds, free WiFi

Comfort Studio

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Premium bedding, iron/ironing board, cots/infant beds, free WiFi

Superior Suite, 2 Bedrooms

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Studio, Kitchen

Studio, Kitchen | Premium bedding, iron/ironing board, cots/infant beds, free WiFi

Studio, Kitchen

  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | View from room

Standard Room, 1 Queen Bed

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hôtel Le Concorde Québec

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
3.8 out of 5, Good, (6027)
The price is CHF 142
for 1 room
includes taxes & fees
1 Jun - 2 Jun
Hôtel Le Concorde Québec

About this property

Château des Tourelles

Victorian hotel in Québec City with a rooftop terrace
Along with a rooftop terrace, this smoke-free hotel has coffee/tea in a common area and a microwave in a common area. WiFi in public areas is free. Other amenities include self parking, a fridge in a common area and concierge services. Housekeeping is available on request.
Château des Tourelles offers 12 accommodations with espresso makers and a hairdryer. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Château des Tourelles, you're just a quick walk from Saint-Jean Street. Features include free WiFi in public areas, plus a rooftop terrace and concierge services.
  • Free WiFi
  • Self-parking available for a fee
  • Services include free food shopping service, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Quebec City Convention Center and Plains of Abraham
As a guest of Château des Tourelles, you'll find a rooftop terrace, a library, and multilingual staff. A computer station is on site and WiFi is free in public spaces. Château des Tourelles also features tour/ticket assistance, a picnic area, and coffee/tea in common area. The hotel can provide concierge services and a complimentary food/drink shopping service. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Québec City hotel is smoke free.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (CAD 28.74 per night)
  • Limited on-site parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store

Conveniences

  • ATM
  • Grocery/convenience store
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Virtual front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1898
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Office

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CAD 15 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 28.74 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 48 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Property Registration Number 2024-06-30, 181484

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Château des Tourelles.

Property is also known as

Auberge Château Tourelles
Auberge Château Tourelles Hotel Quebec
Auberge Château Tourelles Quebec
Auberge Château Tourelles Hotel
Château des Tourelles Hotel
Auberge Château des Tourelles
Château des Tourelles Québec City
Château des Tourelles Hotel Québec City

Château des Tourelles Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 232 out of 354 reviews
Rating 8 - Good. 83 out of 354 reviews
Rating 6 - Okay. 28 out of 354 reviews
Rating 4 - Poor. 6 out of 354 reviews
Rating 2 - Terrible. 5 out of 354 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mohammad

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Maxime

Stayed 1 night in Jan 2025

8/10 Good

Marie-Jahelle

Stayed 1 night in Jan 2025

6/10 Okay

XIAO HUI

Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access and great priced rooms
Stayed 1 night in Jan 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great find!

This is an excellent find in Quebec City. The location is fantastic. The street has a lot of restaurants, bars, and shopping. And it is just a 10 minute walk from Old Town. Our room had everything we needed and it was quiet and clean. 10/10 and we’ll be staying there again next time we visit!
Stayed 4 nights in Dec 2024

10/10 Excellent

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the room and service, the location was perfect, really close to downtown
Stayed 7 nights in Dec 2024

8/10 Good

Astrid

Liked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Raymond

Travelled with family
good
Stayed 1 night in Dec 2024

6/10 Okay

Rasha

Liked: Property conditions & facilities
Disliked: Staff & service
No staff onsite, got a bit lost.
Stayed 1 night in Dec 2024

10/10 Excellent

james

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay!

Very nice location, the hotel uses ekeys (which is amazing) no need for check-in or out! Quick response when you call them! They are kind and helpful!
Stayed 1 night in Dec 2024

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Maryshka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propre, calme , service a1, bon tarifs, bien situé près des restos et des boutiques en plein coeur du centre ville avec beaucoup de cachet.
Stayed 1 night in Dec 2024

10/10 Excellent

Nick

Liked: Cleanliness, property conditions & facilities
*self check in/check out but accessible by phone and text *Small parking garage about a 4 minute walk from hotel. If you have a full size SUV this garage is probably too small *Small convenient store directly next door was nice *Multiple options for food and drinks nearby *20 minute walk to downtown *No breakfast *Very clean, quiet, comfortable, and spacious hotel. My room was excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facile d'accès et belle chambre de style non commerciale.
Stayed 1 night in Nov 2024

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

ivica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, cozy and close to old Quebec City
Stayed 2 nights in Oct 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

walter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

oct stay

The room was clean and the bed was very comfortable.
Stayed 1 night in Oct 2024

6/10 Okay

Catherine

Travelled with partner
Found the place noisy. We could hear the occupants in the next room just talking normally.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Clean, comfortable beds, updated rooms, and nice location, but customer service was difficult to reach. Phones provided in room and common area did not work with the contact number for customer service. Also, there were no signs or instructions that there was a common area and kitchen available for use on an upper level. No available drinking water or hair dryer.
Stayed 2 nights in Sep 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room; loved the shared dining room, living room and kitchen. View from the roof top deck was superb!
Stayed 3 nights in Sep 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Upper floor is not good for people with mobility issues because there is no elevator. We loved our private deck with a view.
Stayed 4 nights in Sep 2024

8/10 Good

Jérémy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024