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Koncept Residence Hotel

3.5 star property

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Photo gallery for Koncept Residence Hotel

Café
Reception
Triple Room | Living area | 1-inch LCD TV with cable channels, TV, fireplace
Front of property – evening/night
Premium bedding, pillow-top beds, in-room safe, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
Briješcanska, 23, Sarajevo, 71000
  • Place, Ilidza Thermal Riviera
    ‪3 min drive‬
  • Place, Baščaršija Džamija
    ‪11 min drive‬
  • Place, Gazi Husrev-Beg Mosque
    ‪12 min drive‬
  • Airport, Sarajevo (SJJ-Sarajevo Intl.)
    ‪4 min drive‬

Room options

View all photos for Classic Double or Twin Room, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually decorated

Classic Double or Twin Room, 1 Bedroom

9.8 out of 10
Exceptional
(6 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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includes taxes & fees
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About this property

Koncept Residence Hotel

This hotel features a restaurant, a bar/lounge and a coffee shop/cafe. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, free use of bicycles, concierge services and dry cleaning are on-site. Change of bedsheets is available on request
Koncept Residence Hotel offers 55 air-conditioned accommodations with fireplaces and a safe. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Pillowtop beds feature premium bedding. Accommodation at this 3.5-star hotel has kitchens with separate dining areas and kitchenware and utensils. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). LCD televisions come with cable channels. Additionally, rooms include a hairdryer and fans. Housekeeping is offered on a daily basis and change of bedsheets can be requested.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Koncept Residence Hotel, you'll be close to Ilidza Thermal Riviera. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles and mountain biking
  • Just a 4-minute drive from Ilidza Thermal Riviera and 11 minutes from Baščaršija Džamija
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and concierge services are also featured at Koncept Residence Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Sarajevo hotel.

Guests are served a free continental breakfast daily from 7 AM to 11:00 AM.
Koncept Residence Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free bicycle rentals
  • Mountain biking
  • Shopping

Family friendly

  • In-room kitchen
  • Laundry facilities
  • Mini-fridge
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Terrace

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 1-inch LCD TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Kitchen
  • Limited room service
  • Mini-fridge
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for BAM 50.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January to 5 January, BAM 4.00 per person, per night
  • A tax is imposed by the city: From 6 January to 30 June, BAM 3.00 per person, per night
  • A tax is imposed by the city: From 1 July to 31 August, BAM 4.00 per person, per night
  • A tax is imposed by the city: From 1 September to 24 December, BAM 3.00 per person, per night
  • A tax is imposed by the city: From 25 December to 31 December, BAM 4.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: BAM 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Koncept Residence Hotel Sarajevo
Koncept Residence Sarajevo
Koncept Residence
Koncept Residence Hotel Hotel
Koncept Residence Hotel Sarajevo
Koncept Residence Hotel Hotel Sarajevo

Koncept Residence Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 63 out of 97 reviews
Rating 8 - Good. 20 out of 97 reviews
Rating 6 - Okay. 11 out of 97 reviews
Rating 4 - Poor. 0 out of 97 reviews
Rating 2 - Terrible. 3 out of 97 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and restaurant
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Helpful staff, early check-in and amazing breakfast
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Sinisa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was a great and special was all you cam eat breakfast
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Amira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with everything
Stayed 1 night in Jul 2024
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Was a very nice room
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Clean confurtable and best price
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Rooms are super cool, and the hotel has a vibe unlike any other hotel I’ve ever stayed in. Restaurant food was good and was also a really good value. Parking options are good too.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
It's definitely worth it, if you don't mind being a bit further from the center of the city and attractions. I really enjoyed the breakfast buffet that was included. The staff are friendly and polite. Depending on the time of year parking can be a hassle. The location is a bit tricky to navigate by car or on foot.
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was good. There was a wedding on and the lobby was extremely crowded and loud with music blaring. Many people were smoking
Stayed 1 night in Aug 2022
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, Staff could be better.

Late night arrival. Nice new hotel. No food service or places close by open at 11pm. Staff was short with me when I asked about food and told me that the water was safe to drink. Didn’t explain in the morning where the buffet was located until after I was sitting for about 10 minutes.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, amenities
Easy and close to airport. The problem was the smell of cigarette smoke in my room and while sleeping. The smell was very strong for a non smoking room.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Jovana

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Sayd

Liked: Cleanliness
Need better operation team
Stayed 2 nights in Jun 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Necrophobia hell

Spider hell. My bathroom was filled up with big spiders all over. There are spiderwebs in all corners. Cleaning overall is not existing.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Yahya

Liked: Cleanliness, staff & service
Overall staff was good minus two things for me. My air conditioning was not working. On the next day of arriving I had informed reception of it and was told it would work that day as there was an issue with the overall timer settings. Seemed to be controlled by one unit with room control. The next day I was told it was working but my room had an issue with the control. During my entire stay it wasn’t checked. Luckily in the morning the room was cold as I had left the window open. During the day towards evening room remained hot. Second was staff were amazing throughout apart from a particular lady at the bar found it difficult to smile like everyone else and it came across if you ordered something it was an inconvenience to her. I expected tea making facilities in the room but didn’t check this before booking so if like standard British hotels you expect this then note in a different country it’s not standard. Close to the tram station and local shops. I would still book here again dispute two short comings.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Mirnes

Liked: Cleanliness, staff & service, property conditions & facilities
Freundliches Personal und super Hotel
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Yusuf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sarajevo 'da Huzurlu Bir Konaklama

Özellikle otel çalışanları çok cana yakın ve ilgililer. Eşimin doğum günü olduğunu bildirmiştim; bunu dikkate alıp bize küçük sürprizler yaptılar bu bile bizi çok mutlu etti. Genel olarak otelde keyifli zaman geçirdik. İyileştirme tavsiyelerim; kahvaltıda mutlaka tost yapılabilecek bir makine, TV kanallarında daha fazla seçenek, banyoda daha fazla yardımcı malzeme bulundurmaları olacaktır.
Stayed 3 nights in Nov 2023
Verified

6/10 Okay

Patricia

Liked: Cleanliness, staff & service

Por mejorar

Buena limpieza, aunque detalle de muebles (sillas) manchadas es un poco desagradable. Lo que nos molestó fue la música en volumen alto por pasillo de habitaciones e inclusive dentro lo cual, después de un largo viaje, fue desagradable. Pasadas las 11 de la noche, por fin, apagaron esa música y reino un delicioso silencio.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Mirza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
alles perfekt
Stayed 1 night in Dec 2022
Verified

8/10 Good

MUSTAFA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SAKIN HOTEL

SORUNSUZ GIRIŞ SAKIN BIR GECE TESEKKURLER
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Atilla Eymen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Güzel

Güzel temiz ve sakin bir otel. Çalışanlar gayet ilgili. Restaurant ve ortak alanlar temiz.
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Amra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zum kotzen! Auch Hotels.com !!!

Wir kamen im Hotel an dem gebuchten Tag an und wurden im Hotel zurück gewiesen, die Dame bei der Rezeption sagte, sie habe kein Zimmer für uns, obwohl ich schon paar Tage vorher gebucht & gezahlt habe! Mit der Begründung,dieses Hotel arbeitet nicht mehr mit Hotels.com zusammen, was mir egal war und nicht mein Problem war, denn das Zimmer war schon gebucht & gezahlt! Wir standen da, bei so einer Hitze mit 2 Kindern! Das Geld habe ich v Hotels.com noch immer nicht zurück bekommen!!! Eine Frechheit von beiden Seiten!
Stayed 1 night in Jun 2022
Verified

6/10 Okay

Sargon

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Unter dem Bett lagen mehrere Getränkeflaschen, schmutzige Socken. Das geht gar nicht. Im Badezimmer waren Haare auf dem Boden.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel and its staff were great. Customer service was on point. My one complaint was that when I called to confirm the booking, I asked to make sure there was a shuttle to the airport provided by the hotel. The lady on the phone assured me there was one 24/7. We had to leave for the airport at 4am. When we arrived at the hotel, the clerk said the shuttle only ran from 8am to 8pm. He called me a taxi but that was then an extra unexpected expense costing us another 25km with all our luggage.
Stayed 1 night in Jun 2022
Verified

6/10 Okay

Mauricio

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The entire hotel smells like cigarette smoke. This is not unusual in the Balkans, and you end up getting used to it, but it was not pleasant. Other than that, the rooms are clean and quiet. Bathroom amenities were also fine. The hotel is conveniently close to the airport but is not close to the city center; you have to take a cab. Breakfast was good and the staff were nice. Bear in mind for the airport shuttle that what the hotel does is hire a taxi, which is fine, but you have to pay for your bags. Overall, a good hotel but the cigarette smell was very unpleasant.
Stayed 3 nights in Jun 2022