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ibis Singapore On Bencoolen

4.0 star property

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Photo gallery for ibis Singapore On Bencoolen

Restaurant
1 bedroom, premium bedding, in-room safe, desk
Reception
Exterior
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • Parking included
  • Laundry

Explore the area

View in a map
170 Bencoolen Street, Singapore, 189657
  • Bugis Street Shopping District
    ‪1 min walk‬
  • Mustafa Centre
    ‪14 min walk‬
  • Orchard Road
    ‪2 min drive‬
  • Singapore (SIN-Changi)
    ‪20 min drive‬

Room options

View all photos for Superior Triple Room, 3 Single Beds

1 bedroom, premium bedding, in-room safe, desk

Superior Triple Room, 3 Single Beds

  • 18 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 Queen Bed

7.4 out of 10
Good
(3 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Single Bed

Superior Room, 1 Single Bed | 1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 Single Bed

  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds

1 bedroom, premium bedding, in-room safe, desk

Family Room, Multiple Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room, 2 Single Beds

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(9 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About this property

ibis Singapore On Bencoolen

Eco-certified hotel with fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, conference space and free use of bicycles are on-site. Housekeeping is available on request.
Ibis Singapore On Bencoolen offers 534 accommodations with a safe and free newspapers. Beds feature premium bedding. A pillow menu is available. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Televisions come with premium satellite channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and complimentary bicycles.
Our customers tell us they can't get enough of ibis Singapore On Bencoolen's great location. During your stay, you're just a quick walk from Bugis Street Shopping District. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the proximity to public transport and the location
  • Steps from Bugis Street Shopping District and 15 minutes on foot from Mustafa Centre
Ibis Singapore On Bencoolen offers its guests a fitness centre and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 1119 square feet (104 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the eco-certified ibis Singapore On Bencoolen. Free self parking is available.

This 4-star Singapore hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Ibis Singapore On Bencoolen has a restaurant on site.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Indonesian, Japanese, Korean, Malay, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SGD 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,119 square feet of conference space
  • 3 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ibis Singapore On Bencoolen

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 25 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Bencoolen Ibis
Ibis Bencoolen
Ibis Bencoolen Hotel
Ibis Bencoolen Hotel Singapore
Ibis Singapore
Ibis Singapore Bencoolen
Singapore Bencoolen
Singapore Bencoolen Ibis
Singapore Ibis
Singapore Ibis Bencoolen
Accor Singapore On Bencoolen
Ibis Singapore On Bencoolen Hotel Singapore
ibis Singapore Bencoolen Hotel
Accor Singapore On Bencoolen
ibis Singapore On Bencoolen Hotel
ibis Singapore On Bencoolen Singapore

ibis Singapore On Bencoolen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 477 out of 1021 reviews
Rating 8 - Good. 374 out of 1021 reviews
Rating 6 - Okay. 111 out of 1021 reviews
Rating 4 - Poor. 32 out of 1021 reviews
Rating 2 - Terrible. 27 out of 1021 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kaoru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and near MRT.
Stayed 2 nights in May 2025

10/10 Excellent

Cathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

DIANA CHIEH XING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Abegail

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location of hotel is great, walking distance from train stations. Staff are professional. Hotel was clean and bed comfortable.
Stayed 3 nights in Apr 2025

10/10 Excellent

RHODEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Dung, Hatfield

Stayed 2 nights in Apr 2025

10/10 Excellent

RHODEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

RHODEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NEVER FAILS TO AMAZE ME

I have been a regular payron IBIS on Bencoolen. Each stay is a pleasant experience. "There's beauty in simplicity"...that's how I would like to describe this hotel. Will always return as your guest whenever I am in Singapore.
Stayed 1 night in Apr 2025

6/10 Okay

Bindi

Liked: Cleanliness
Stayed 3 nights in Apr 2025

6/10 Okay

SIU MUI CHRISTINA

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Apr 2025

6/10 Okay

Irene, Spring Hill

Travelled with group
Disliked: Amenities, property conditions & facilities
Our room was extremely small. Entrance to the bathroom was absolutely ridiculous. In restaurant buffet was very limited and they didn’t bring out fresh stuff. Food was not fresh and mostly leftovers.
Stayed 5 nights in Apr 2025

8/10 Good

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a comfortable stay at this hotel! The room was small but quite adequate, with useful amenities included. Great location close to several buses/metro stops and in walking distance from several sights/neighborhoods. The breakfast buffet was extensive and very generous. Definitely good value for money in my opinion and would recommend. A couple things stood out: 1) a deposit is collected at check-in and charged to the credit card. I'm still waiting for that to be refunded and hope it won't be an issue. I believe it takes up to 30 days to get that back. Other hotels I've stayed out have done a credit card hold vs an actual charge, so keep that in mind. 2) The elevators are quite loud so if you are a light sleeper, request a room away from them. I found them quite annoying late at night/in the early morning, but eventually managed to tune them out.
Stayed 6 nights in Apr 2025

10/10 Excellent

SHENG LAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Parizad

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

Fung Yee Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is good that it has half day early check in policy. Staff are helpful and polite I am assigned at high floor but the water coming from shower head is too weak for bathing.
Stayed 3 nights in Apr 2025

8/10 Good

Ka Ming Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Apr 2025

10/10 Excellent

Keng Cheong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Carlos, Houston

Disliked: Staff & service, property conditions & facilities
If I could give this hotel -1 star, I would do it. Horrible experience. Tiny rooms, dirty, my wife woke up with her body covered by bites (insects), young men having parties in the room next to us made it impossible to sleep. just don’t go.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again close to everything.
Stayed 6 nights in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Room clean. Lifts are too slow.
Stayed 7 nights in Apr 2025

10/10 Excellent

tarek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun family trip to Singapore

The facility was very well located centrally to many restaurants and attractions. We love the hotel the breakfast had an amazing buffet. Definitely say again
Stayed 2 nights in Apr 2025

10/10 Excellent

Tulia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing 👏 hotel and location.. very recommended
Stayed 4 nights in Apr 2025

8/10 Good

Adeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025