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Alena

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Interior detail
Apartment, 2 Bedrooms | Living area | LCD TV
Interior detail
Apartment, 2 Bedrooms | 2 bedrooms, iron/ironing board, free WiFi, bed sheets
Apartment, 2 Bedrooms | In-room dining

Reviews

6.0 out of 10

Entire apartment

2 bedroomsSleeps 465 sq m

Popular amenities

  • Kitchen
  • Washing machine
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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Castello 4598 Ramo e Corte Michiel, Venice, VE, 30122
  • Place, Riva degli Schiavoni
    ‪2 min walk‬
  • Place, St. Mark's Square
    ‪3 min walk‬
  • Place, Doge's Palace
    ‪3 min walk‬
  • Airport, Venice (VCE-Marco Polo)
    ‪48 min drive‬

Room options

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Alena

Apartment with kitchenette, steps from Doge's Palace
This smoke-free apartment building features free Wi-Fi in public areas. The apartment provides a kitchenette with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, an LCD TV comes with digital channels, and guests can also appreciate conveniences, such as a washing machine and an electric kettle. Housekeeping is available once per stay.
Guest accommodation at this apartment offers a hairdryer and an iron/ironing board. Accommodation at this 3-star apartment has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, and bidets.

This Venice apartment provides complimentary wireless Internet access. LCD televisions come with digital channels. Housekeeping is provided once per stay.

During your stay at this apartment building, you're just a quick walk from St. Mark's Square. Features include free WiFi in public areas. The apartment includes amenities such as free WiFi and a kitchenette.
  • Air-conditioned apartment with kitchenette, washing machine and LCD TV
  • Free WiFi
  • Steps from Doge's Palace and 3 minutes on foot from St. Mark's Square
WiFi is free in public spaces.

This 3-star Venice apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with digital channels

Laundry

  • Washing machine

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Housekeeping available once per stay
  • Iron/ironing board

Location highlights

  • In a historical district
  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 10 per stay.

Smoking

Smoking is not permitted

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150 per stay
  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January to 31 January, EUR 1.00 per person, per night for adults; EUR 0.50 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February to 31 December, EUR 1.50 per person, per night for adults; EUR 0.70 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Alena Apartment Venice
Alena Venice
Alena Venice
Alena Apartment
Alena Apartment Venice

Alena Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 1 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

6.0/10

Cleanliness

4.0/10

Staff & service

2.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

No Air condition and Lousy Customer Service

The apartment is okay however the aircondition is not working at all. Given the temperature at Venice that is really hot, it would have been great if they fixed the air conditioned on time or could have checked if its working or not. We called the following day in the morning to report the issue and was responded that they look into it. When we cane home around 6pm, we found out that nobody came to fix it. We called and again and was told that there is no more maintenance guy to fix at that time. What a lousy service. We stayed at this apartment with no air condition at all and some electrical outlets not working as well.
Stayed 2 nights in Sep 2019