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NH Collection Palazzo Verona

5.0 star property

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Photo gallery for NH Collection Palazzo Verona

Lobby
Bar (on property)
Daily buffet breakfast for a fee
Superior Room | 1 bedroom, minibar, in-room safe, desk
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Room service
  • Laundry

Explore the area

View in a map
Via Adua 6, Verona, VR, 37121
  • Piazza delle Erbe
    ‪3 min walk‬
  • Verona Arena
    ‪5 min walk‬
  • Juliet's House
    ‪5 min walk‬
  • Verona (VRN-Valerio Catullo)
    ‪12 min drive‬

Room options

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

9.2 out of 10
Wonderful
(23 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Room

1 bedroom, minibar, in-room safe, desk

Premium Room

9.6 out of 10
Exceptional
(15 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

9.2 out of 10
Wonderful
(7 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite (Extra Bed 3 adults)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Extra Bed 3 adults)

9.6 out of 10
Exceptional
(4 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Extra Bed 2 adults + 1 child)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Suite

1 bedroom, minibar, in-room safe, desk

Suite

7.0 out of 10
Good
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room

1 bedroom, minibar, in-room safe, desk

Superior Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite (Extra Bed 3 adults)

1 bedroom, minibar, in-room safe, desk

Suite (Extra Bed 3 adults)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite (Extra Bed 2 adults + 1 child)

1 bedroom, minibar, in-room safe, desk

Suite (Extra Bed 2 adults + 1 child)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

NH Collection Palazzo Verona

Luxury hotel with 24-hour front desk and restaurant
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and a business centre. Housekeeping is available on request.
NH Collection Palazzo Verona offers 70 air-conditioned accommodations with minibars and a safe. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of NH Collection Palazzo Verona's great location. During your stay, you're just a quick walk from Verona Arena. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Piazza delle Erbe and 6 minutes on foot from Verona Arena
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at the luxury NH Collection Palazzo Verona. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Verona hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Restaurant – This restaurant specialises in Italian cuisine and serves lunch and dinner.
24-hour room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (EUR 50 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 to 50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant

Things to do

  • Private wine tours
  • Wine tours

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1979
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night for adults; EUR 4.00 per night for guests aged 15-25 years old, up to 4 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 to 50 for adults and EUR 0 to 0 for children
  • Self-parking fee: EUR 50 per night
  • Pet fee: EUR 35 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT023091A1KWJLI3QL

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

NH Collection Palazzo Verona Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 257 out of 329 reviews
Rating 8 - Good. 45 out of 329 reviews
Rating 6 - Okay. 15 out of 329 reviews
Rating 4 - Poor. 7 out of 329 reviews
Rating 2 - Terrible. 5 out of 329 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with partner
Liked: Amenities
This was a great hotel to stay in. The location was excellent. We stayed in a junior suite and it was perfect. Plenty of space.
Stayed 3 nights in May 2025

10/10 Excellent

janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Italy and traveling solo. Great location that was walking distance to everything, staff was excellent, hotel was very clean. The attractions were very beautiful. Busy but not unbearable. The only downside was the Caesar salad I ordered from room service. No flavor but the arrival was quick. Perhaps my tadtebuds are used to a more garlicky North American style salad.
Stayed 2 nights in May 2025

10/10 Excellent

LARA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice and Silvia the concierge was specially helpful! We would go back to this hotel if in Verona again!
Stayed 2 nights in May 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, all the hotel colleagues were welcoming and attentive. The hotel is perfectly positioned close to all the sights and shops and restaurants.
Stayed 5 nights in May 2025

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the NH Collection. The staff were super helpful and welcoming. The hotel was ideally located. The hotel was luxurious but understated.
Stayed 3 nights in May 2025

6/10 Okay

afshin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was nice and clean overall, but our bathroom had a terrible sewer and odor.
Stayed 1 night in Apr 2025

10/10 Excellent

Guy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay in a lot of hotels, where there is usually something to improve, but this was perfect. Congratulations to all of you.
Stayed 1 night in Apr 2025

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 out 10

This Hotel was the highlight of our trip, from the daily turn down service that included a nightly bottle of water, to the daily breakfast service with good food. Very comfortable beds and big rooms.. we will be back for a longer stay next time!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Camilla, Santa Barbara

Liked: Cleanliness
Wonderful
Stayed 2 nights in Apr 2025

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The location was ideal for exploring the city of Verona and the staff at the hotel were very accommodating and helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Fouad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, very nice staff at the reception and resturant
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was magnificent! All were totally attentive to every need.
Stayed 8 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in a great location
Stayed 3 nights in Apr 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a couple getaway.
Stayed 3 nights in Mar 2025

10/10 Excellent

Georgina P

Stayed 1 night in Mar 2025

10/10 Excellent

PRUNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mr R D

Travelled with family
Liked: Property conditions & facilities, room comfort

Father and son on Roadtrip

Great location and very friendly staff
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Liked: Staff & service

Ok

Ok , not 5* worthy. Friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Evelyn Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband was sick and the staff was wonderfully helpful and attentive. They allowed us to check in 30 minutes early after explaining to housekeeping. They also allowed us to check out 3 hours late for a small hourly fee and arranged for the prepaid breakfast to be delivered to my husband in the room. The ladies at the front desk also provided great sightseeing tips (for me) and pharmacy directions ( for him.) The renovated hotel is in a historic area and is modern and gorgeous. It also smells wonderful. Would definitely recommend!
Stayed 1 night in Feb 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nh hotel is one of the best hotel Great location and great people
Stayed 2 nights in Feb 2025

10/10 Excellent

Ersel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Skuli, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Tastefully decorated hotel in a very central location. The staff is extremely friendly and obviously want to do a great job. Highly recommended and I will choose this hotel again when I am in Verona.
Stayed 1 night in Jan 2025

10/10 Excellent

Fred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Located by all Verona’s historic sites and shopping. Staff is also excellent.
Stayed 1 night in Jan 2025

6/10 Okay

Maria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Great staff, disappointing hotel

The staff (front desk, bar/ restaurant restaurant/ breakfast / housekeeping team were helpful and professional. We had a suite room which was disappointing for a 5star hotel. Air conditioning was not even though out the room, in winter the bedroom was hot but remaining rooms cold. Overall the hotel needs a refresh including the rooms to bring it to a 5star. Thanks to all the staff for their great customer service & kindness
Stayed 5 nights in Jan 2025

10/10 Excellent

Sophia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and comfortable stay
Stayed 1 night in Jan 2025