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citizenM Zürich

4.0 star property

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Photo gallery for citizenM Zürich

Meeting facility
Meeting facility
King Room | Premium bedding, pillow-top beds, in-room safe, desk
Interior
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
Talacker 42, Zürich, 8001
  • Place, Bahnhofstrasse
    ‪3 min walk‬
  • Place, Paradeplatz
    ‪4 min walk‬
  • Place, Kunsthaus Zurich
    ‪12 min walk‬
  • Airport, Zürich (ZRH)
    ‪13 min drive‬

Room options

View all photos for King Room

King Room | Premium bedding, pillow-top beds, in-room safe, desk

King Room

9.2 out of 10
Wonderful
(237 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior
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  • Air conditioning
  • Breakfast available
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The price is CHF 170
includes taxes & fees
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Ruby Mimi Zurich

About this property

citizenM Zürich

Lakefront hotel with 24-hour business centre and 24-hour front desk
A restaurant, a bar/lounge and a 24-hour business centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre. Housekeeping is available on request.
CitizenM Zürich offers 160 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. Smart televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the comfortable beds at citizenM Zürich. During your stay, you're just a quick walk from Bahnhofstrasse. Free WiFi in public areas, a restaurant and a bar are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 5 meeting rooms
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 3-minute walk from Bahnhofstrasse and 6 minutes on foot from Paradeplatz
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 5 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly citizenM Zürich.

This 4-star Zürich hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
CanteenM – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM bar – On-site bar. Open 24 hours. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: CHF 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM bar

Things to do

  • Art gallery
  • Books
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Coworking space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (85 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPad
  • IPod dock
  • Smart TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CHF 34
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 28 per person
  • Late check-out fee: CHF 34 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.
No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

citizenM Zürich Hotel Zürich
Hotel citizenM Zürich Zürich
Zürich citizenM Zürich Hotel
Hotel citizenM Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel Zürich

Reviews

citizenM Zürich Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 803 out of 1110 reviews
Rating 8 - Good. 202 out of 1110 reviews
Rating 6 - Okay. 68 out of 1110 reviews
Rating 4 - Poor. 18 out of 1110 reviews
Rating 2 - Terrible. 19 out of 1110 reviews

Reviews

10/10 Excellent

Chunyi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience and a very friendly and helpful staff! Gave us good recommendations on food and stuff to do. The only con to this stay was pretty minor — The toilet and shower are separated by only a curtain and water from the shower easily splashes out. Everything else was lovely. Bed was super comfy with full and fluffy pillows
Stayed 1 night in Jul 2025

10/10 Excellent

michael

Stayed 4 nights in Jul 2025

10/10 Excellent

Ronald Harold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very efficient staff. Rooms very clean.
Stayed 1 night in Jul 2025

10/10 Excellent

CHRISTOPHER ANDREW, Towcester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean room, with comfortable bed and a hot shower. Room features, such as TV and blinds are controlled with an Ipad. All modern features. I did encounter some technical issues with the TV, however after contacting reception, a staff member promptly came up to my room to sort the issue out. All in all, an excellent stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Beatrice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is small but nice and modern
Stayed 2 nights in Jul 2025

10/10 Excellent

Scott

Stayed 1 night in Jul 2025

10/10 Excellent

Susana, Pembroke Pines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2025

8/10 Good

Bassam

Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Incredibly accommodating and friendly staff. One of the most technologically advanced rooms I've stayed in. LED mood lighting, phone-TV-media integration and catering all controllable from the room's tablet device. Cons: The room is very small given the price per night. The mattress was so hard my 20kg suitcase bounced when I lifted it onto the bed. Despite this staff remained kind, sympathetic and professional throughout.
Stayed 5 nights in Jul 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location for the price. Very friendly and efficient staff. Mauro was very helpful with check in and gave us great suggestions for restaurants and sights to see. The coffee and tea available 24hrs was a nice touch. Very close to the botanical gardens which was lovely.
Stayed 2 nights in Jul 2025

8/10 Good

Lynnemarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

MICHELLE

Liked: Staff & service
The hotel is located close to Zurich Hauptbahnhof just a few minutes away by foot. The staff is very friendly & helpful. However the room is really tiny tiny and you cannot even open a big suitcase completely.
Stayed 1 night in Apr 2025

10/10 Excellent

Jairo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best stay in Zurich! Everything in the city center seems to be no more than 10 mins!
Stayed 2 nights in Jul 2025

10/10 Excellent

mitra

Stayed 5 nights in Jul 2025

10/10 Excellent

Aman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay except for 1 night when there was loud music on all night on the street.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great location in the middle of everything but also on a side street so less congested than main shopping road. Breakfast buffet was good compared to others in area. Really beautiful modern design in lobby and spacious room for european standards. Will def stay again
Stayed 2 nights in Jul 2025

10/10 Excellent

richard

Stayed 2 nights in Jul 2025

10/10 Excellent

Man Yue Kelvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very accomadating for a late checkout.
Stayed 4 nights in Jul 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space and modern rooms that were just fine for me.
Stayed 1 night in May 2025

8/10 Good

Anet

Stayed 5 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Incredibly modern, loved it! Very clean and quiet - perfect city break hotel!
Stayed 1 night in Jul 2025

10/10 Excellent

Kayla

Travelled with family
Liked: Amenities
It was very unique with the iPad controlling everything.
Stayed 1 night in Jul 2025

10/10 Excellent

Sheena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the iPad controls for the room!!
Stayed 1 night in Jul 2025