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3.5 out of 5
See all 17 ebookers Reviews

"Everything was great and perfect, the view was amazing. The only downside is the location is quite far from old city and you either have to walk aroun ... " More

By shaby0703 on Thu 19 Sep 2013

Points Of Interest

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Comfort Twin Room with 2 Sofas, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Family Terrace Suite King Bed, Land View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Junior Suite, 1 King Bed, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Terrace Suite, Sea View, King Bed, Two Sofas

Bed Count 1 King Bed Maximum Occupancy 3 Max

Connection Sea View Room, King Bed and Twin Beds

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Rixos Downtown Antalya All Inclusive - The Land of Legends Access ratings based on 17 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Rixos Downtown Antalya All Inclusive - The Land of Legends Access

Everyone (6) Couples (2) Business (1) Family (5)
2 out of 5
Very little to do. Nice place but wouldn't be worth more than 2 or 3 nights tbh.

Posted by , from NOTTINGHAM on 18 Apr 2022

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Comment from Hotel Management

19 Apr 2022 by Guest Relations Team

Dear Guest, Thank you for taking the time to share an online review of our hotel following your recent stay at Rixos Dowtown Antalya Hotel. We appreciate feedback as it helps us to improve the guest experience. We are very upset that your stay did not meet or exceed your expectations. We hope to have the pleasure of welcoming your return to Rixos Dowtown Antalya in the near future. Kind regards,

1 out of 5

Worst 5* hotel experience in the last 10 years.

The first day the problems started so we checked in went upstairs to our room 810 realised that one of the mirror bulb was out so called the reception I was told I’ll get a call back no one did I still didn’t bother I thought maybe it’s a one off but no it was a start to the worst hotel experience. The room was apparently cleaned everyday but correct me if I’m wrong cleaning the room means changing the bedding and providing new cleaned glasses ?? But it got to a point where I had to line up a number of dirty glasses in front of the door and take all the duvet and bed sheet off for them to clean it. The tv channels are all in Turkish language except one channel. I was not shown around the hotel at the beginning and barely new where things were by the end of the stay. Only one person at the restaurant, one person on our check out day and a taxi driver who parks near the hotel made this holiday feel like a holiday. Other than that the whole stay felt like it was a zombie town with no one really attentive no one smiling. It a shame that this hotel is branded Rixos it is poor and not worthy of the brand Rixos. I last stayed at Worldorf Astoria and that was an experience not to forget from the staff member to the cleaner to the manager they all had a smile an were very attentive weather they could help of not. Simple comparison when arriving to the hotel after I went out with my wife everyday not one at Rixos opened the taxi door to help us out where in all our previous 5*.

Posted by , from englan on 11 Oct 2017

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Comment from Hotel Management

15 Oct 2017 by Cagatay Karapinar

Dear Guest; First of all we would like to thank you for spending your time and leaving a comment. Every comments has great importance for us on the way to reach our first aim which is targeted to catch the guests' satisfaction with an understanding of excellent service quality. We give directions to our route with your feedbacks. According to that all your comments with the points you mentioned has been conveyed to our management and will be handled as soon as possible. As Rixos Downtown Antalya Hotel we host our guests from all over the world and we have lots of nationalities in our house. According to that we always take care of our all guests' needs and provide services according to that. We provide channels with all languages at least four channels for each language. Our guest relations team is also happy to help to our guests when they need information, help and orientation about our hotel, when they are requested. We thank you again for your opinions and hope to see you back here in our house as soon as possible. Kindest Regards;

2 out of 5

Nice hotel but inexperienced stuff

Nice hotel 5 min walk down to the beach 20 min to the old town. Nice location. Hotel is very quiet unlike the one next to it Falez... Other down point is the stuff at the reception not helpful at all we had to discover touristic places by ourselves

Posted by , from london on 29 Jul 2016

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5 out of 5

Great

Everything was great and perfect, the view was amazing. The only downside is the location is quite far from old city and you either have to walk around 20 minutes to get there or take a taxi.

Posted by on 19 Sep 2013

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5 out of 5

Posted by on 7 Apr 2024

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Comment from Hotel Management

27 Apr 2024 by CRM Departman

Dear Jie,Thank you for taking the time to share an online review of our hotel following your recent stay at Rixos Downtown Antalya Hotel.We hope that we will have the opportunity to welcome you at Rixos Downtown Antalya and make you feel the best Rixos Moments again as soon as possible!Kind Regards,

4 out of 5
HI, here Mrs. Schneebeli: I booked 3 rooms from Jan. 7 to Jan. 14. and we left today your hotel. my son, who stayed in the room 679, forgot his toothbrust with the etui philip brand, a brand new one. could you pls. ask the hotel to send us? of course we will pay the post fee. Address: Familie Schneebeli, Kirchstrasse 64, 8807 Freienbach, Switzerland. Thank you in advance. Mrs. Schneebeli

Posted by on 14 Jan 2024

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Comment from Hotel Management

15 Jan 2024 by CRM Departman

Dear Jie,Thank you for taking the time to share an online review of our hotel following your recent stay at Rixos Downtown Antalya Hotel.We hope you had a nice stay and were satisfied with our hotel.Thank you for contacting us. We see that you have found your toothbrush based on your feedback via Whatsapp.We look forward to hopefully welcoming your return in the near future!Kind Regards,

4 out of 5
Schönes Hotel. Das Personal war sehr gut und hat uns jeden Wunsch erfüllt. Der Stand ist einfach zu erreichen. Wichtig: Kein Sandstrand sondern Steine.

Posted by on 12 Nov 2022

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Comment from Hotel Management

14 Nov 2022 by Guest Relations Team

Sehr geehrte Frau Hulya,wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Rixos Downtown Antalya.Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen.Mit herzlichen Grüßen

4 out of 5

Posted by on 15 Oct 2020

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Comment from Hotel Management

17 Oct 2020 by Özge ÜYE, CRM Agent

Dear Guest, First of all, thank you for choosing Rixos Downtown Antalya for your accommodation, and also leaving a feedback about your stay. Feedbacks from our precious guests’ are the most significant aspect of guest satisfaction. Rixos Downtown Antalya is an All-Inclusive City-Resort that gives opportunity to experience the unique atmosphere within the peaceful sea view of the iconic Konyaaltı coastline, and mountain- view surrounded by the nature of itself if you are seeking for a serenity. Not only, the serenity, but also you can find all the main attraction of the city close to our hotel Rixos Downtown Antalya. We are pleased that you have really enjoyed our facility. Rixos Downtown Antalya provides various facilities to its delightful guests’ to see the happiness in your eyes all the time. We would like your expectations to be met during your journey at our hotel. Our hospitality perception offers the guests’ “to feel like a home” at the Rixos Downtown Antalya. Hope we can have you as our guest again at Rixos Downtown Antalya as soon as possible! Sincerely,

3 out of 5
Im Grossen und Ganzen wars angenehm... das Essen war nicht so gut, natürlich merkte man auch die Coronamassnahmen die alles ein bisschen schwieriger gemacht haben

Posted by , from Zürich on 31 Jul 2020

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Comment from Hotel Management

1 Aug 2020 by Gizem D.

Liebe Gast Zunächst einmal möchten wir Ihnen für Ihren Kommentar zu bedanken. Alle Kommentar von unseren Gästen hat große Bedeutung für uns und wir geben eine Wegbeschreibung zu unserem Route immer, die direkt an ein perfekter Service Qualität ausgerichtet ist. Entsprechend Ihrer Kommentar Wir freuen uns, dass Sie einige Einrichtungen in unserem Haus genossen haben. Auch einige andere Fragen, die Sie erwähnt haben uns so traurig. Über all diese Fragen, die wir Ihnen versichern, dass alle von ihnen so bald wie möglich behandelt werden Wir wünschen Ihnen, wieder zu kommen und wir können Ihren Aufenthalt gleich viel mehr Spaß machen. Wir bedanken Ihnen nochmals für Ihre Zeit und hoffen, dass Sie bald zu sehen.

1 out of 5
Extrem schmutzig , sehr heruntergekommen, sehr wenig Auswahl an Essen, schlechte Servic.

Posted by , from Zürich on 28 Jun 2020

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Comment from Hotel Management

30 Jun 2020 by Merve Gucur - Guest Relations Team

Lieber Gast; Zunächst einmal vielen Dank, dass Sie sich Ihre kostbare Zeit genommen und uns informiert haben. Wir möchten Ihnen mitteilen, dass wir Ihnen ein Unterkunftserlebnis bieten möchten, das über Ihre Träume hinausgeht, indem wir unsere Servicequalität angesichts Ihres einwandfreien Feedbacks noch einen Schritt weiter gehen. Die von Ihnen übermittelten Punkte wurden unseren zuständigen Abteilungen mitgeteilt und auf die Tagesordnung gesetzt, um die erforderlichen Maßnahmen zu ergreifen. Wir hoffen, Sie so bald wie möglich wieder zu sehen. mit besten Grüße;

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.