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NYX Hotel Bilbao by Leonardo Hotels

3.5 star property

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Photo gallery for NYX Hotel Bilbao by Leonardo Hotels

Buffet breakfast on weekdays (EUR 15 per person)
Buffet breakfast on weekdays (EUR 15 per person)
Rooftop bar
Rooftop bar
Rooftop bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Gym

Explore the area

View in a map
Areatza Kalea 4, Bilbao, 48005
  • Place, Arriaga Theater
    ‪1 min walk‬
  • Place, Plaza Nueva
    ‪2 min walk‬
  • Place, Ribera Market
    ‪5 min walk‬
  • Airport, Bilbao (BIO)
    ‪12 min drive‬

Room options

View all photos for Space Room

Minibar, in-room safe, desk, blackout curtains

Space Room

  • Sleeps 4

View all photos for Down To Earth Room

Minibar, in-room safe, desk, blackout curtains

Down To Earth Room

  • Sleeps 2

Double Room (Down To Earth)

8.6 out of 10
Excellent
(120 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Superior Room, City View (Space)

9.2 out of 10
Wonderful
(18 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Superior Room, City View (Space Family)

8.4 out of 10
Very good
(17 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

NYX Hotel Bilbao by Leonardo Hotels

Hotel with a restaurant, near Guggenheim Museum Bilbao
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business centre and a meeting room.
NYX Hotel Bilbao by Leonardo Hotels offers 108 air-conditioned accommodations with minibars and a safe. 40-inch LED televisions come with satellite channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at NYX Hotel Bilbao by Leonardo Hotels. During your stay, you're just a quick walk from Arriaga Theater. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy international cuisine while dining at The Clash
  • Buffet breakfast served weekdays for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Guggenheim Museum Bilbao and 5 minutes from San Mames Stadium
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

Public spaces have free WiFi. A 24-hour fitness centre, a vending machine, and an arcade/games room are also featured at NYX Hotel Bilbao by Leonardo Hotels.

This 3.5-star Bilbao hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:30 AM.
The Clash – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
On-site venue No. 2 – rooftop bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 21.30 per day); discounts available

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Clash

Things to do

  • 24-hour gym
  • Arcade/game room

Family friendly

  • Arcade/game room
  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Nearby parking fee: EUR 21.30 per day(984 ft away; open 24 hours)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number HBI01277

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 3 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

NYX Hotel Bilbao Leonardo Hotels
NYX Bilbao Leonardo Hotels
Hotel NYX Hotel Bilbao by Leonardo Hotels Bilbao
Bilbao NYX Hotel Bilbao by Leonardo Hotels Hotel
Hotel NYX Hotel Bilbao by Leonardo Hotels
NYX Hotel Bilbao by Leonardo Hotels Bilbao
NYX Hotel Leonardo Hotels
NYX Leonardo Hotels
Nyx Bilbao Leonardo Hotels
Nyx Bilbao By Leonardo Hotels
NYX Hotel Bilbao by Leonardo Hotels Hotel
NYX Hotel Bilbao by Leonardo Hotels Bilbao
NYX Hotel Bilbao by Leonardo Hotels Hotel Bilbao

Reviews

NYX Hotel Bilbao by Leonardo Hotels Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 615 out of 1000 reviews
Rating 8 - Good. 259 out of 1000 reviews
Rating 6 - Okay. 77 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

Reviews

2/10 Terrible

Linda

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful female solo trip

Friendly from the moment I checked in and great communication even before! As a solo traveller I felt welcomed, safe and well looked after. Breakfast was amazing - I’m gluten free and they couldn’t have been more helpful!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jiseung

Liked: Cleanliness, staff & service
The hotel location was extremely convenient and made the whole trip so easy!
Stayed 5 nights in Aug 2025

8/10 Good

Sadhna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

ADALBERTO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful and unique property. Comfortable beds and great location
Stayed 3 nights in Sep 2025

2/10 Terrible

Alfredo

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel information listed the “Terraza” as open at night, so we could enjoy the bar and the view and have a good time every night and we found that it was closed, and no refund was issued because of that… Very disappointed…
Stayed 4 nights in Aug 2025

2/10 Terrible

Mariia

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Unfortunately, our stay at the hotel was a big disappointment. We planned to stay there for 3 nights, but left after the first. When checking in, we received a completely different room than the one in the photo when we did booking, the hotel was booked a month before arrival. We received a room that is designed for people with disabilities. The walls in the room were dirty, the curtain on the window was torn, there was no view from the window. They did not change our room right away, they said that the hotel was full, the next day we were offered a room that we had to wait for and the room was somewhere near the hotel on the first floor, we were not shown what it would be and we decided to leave because our plans had already been disrupted due to the irresponsibility of the hotel. Terrible experience. The breakfast 3 points from 5. The terrace was fully closed but no information about it when you do booking. Never again!
Stayed 3 nights in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Diana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to restaurants

Beds and pillows were comfortable. Close to shopping and restaurants. Parking garage was difficult to navigate.
Stayed 2 nights in Aug 2025

6/10 Okay

Gordon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Damien

Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Ana Ines

Liked: Cleanliness

Not what I expected

I booked a double room city view, i was given a dark room with view to a small lung space of the building (block interior)
Stayed 1 night in Jul 2025

8/10 Good

Avelaine

Liked: Cleanliness, amenities, property conditions & facilities
Staff are okay. I am not sure if some of them are just tired or have had a long day, they are just don’t seem approachable. Otherwise okay stay, very convenient to transportation, shopping and restaurants.
Stayed 7 nights in Jul 2025

10/10 Excellent

MR EDWARD

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central location, compact and clean and tidy.

Fantastic location in the centre of the city just a short walk from the main food and drink square and close to the market. Compact rooms very clean and modern. Excellent staff. But no car park so need to use one of the ones nearby.
Stayed 1 night in Jul 2025

10/10 Excellent

Bart C, Sheboygan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, high end, fun
Stayed 2 nights in Jul 2025

8/10 Good

Alfredo

Stayed 1 night in Jul 2025

6/10 Okay

mercedes, odessa

Travelled with partner
Liked: Cleanliness, staff & service
No parking on site or laundry gacilities BOTH of which were listed and factored in to our decisions. Beyond that the hotel was fine
Stayed 2 nights in Jul 2025

10/10 Excellent

Lloyd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location. The hop on hop off bus stop is right across the street so we didn't need to go far to pick that up. There is a restaurant next door that was great. It's also walkable to other sites. I would recommend.
Stayed 1 night in Jul 2025

2/10 Terrible

Donald

Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed with them for more than five times I like the location I like the hotel I like the cleanliness I like everything but the last two times they lied to me, conned me, and tried to downgrade me into different rooms the last time which was during June 23 to July 1 my 64th birthday this time they did not correct it and I was forced to pay an extra $800 to get the room that I paid for originally which they sent me pictures of and I have pictures of the last few times I’ve stayed here so I know the building. I know the hotel. I was going there since they opened it up in 2019 But this time they’re a bunch of liars and misled me and robbed me. I am very unhappy until this is taken care of I’m going to try to pursue this another directions and it’s not the money. It’s the principles they took advantage of me. I don’t know what it is. Maybe because I’m an American maybe because I’m an older Person. But I feel I was discriminated against and I never used that term ever but this time it wouldn’t go away. I tried through my orbit connection. They told me they would work on it. Nothing it’s a bunch of lies and I really like the place I’m not saying anything bad about it, but they insisted on robbing me for a lousy $800 and not give me the room that I paid for which I’ve already done three times prior to the same room which I have pictures of photos. I have all my receipts and I feel they misled me and you could go have fun. Good luck they gave me the worst room in the building I
Stayed 8 nights in Jun 2025

10/10 Excellent

Johan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Modern, funky hotel in a perfect location in Bilbao old town!
Stayed 1 night in Jul 2025

6/10 Okay

Nicholas

Liked: Cleanliness
Disliked: Property conditions & facilities
Rooftop wasn’t open and we were not told about this
Stayed 1 night in Jun 2025

10/10 Excellent

joseph William Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a perfect location, right next to a lovely square with tapas.
Stayed 2 nights in Jun 2025

10/10 Excellent

Marcela

Liked: Cleanliness
Stayed 1 night in Jun 2025