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Castel Hörtenberg

5.0 star property

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Front of property – evening/night
Deluxe Suite | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds
Staircase
Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds
Couples treatment room(s), sauna, hot tub, steam room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking available
  • Pet-friendly

Explore the area

View in a map
Via Monte Tondo 4, Bolzano, BZ, 39100
  • Renon Cable Car
    ‪6 min walk‬
  • Bolzano Christmas Market
    ‪10 min walk‬
  • Piazza Walther
    ‪10 min walk‬

Room options

View all photos for Deluxe Suite

Deluxe Suite | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Panoramic Suite

Panoramic Suite | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Panoramic Suite

10.0 out of 10
Exceptional
(1 review)
  • 67 sq m
  • 2 bedrooms
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Triple Room

Luxury Triple Room | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Luxury Triple Room

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Room

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Comfort Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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View from property

Hotel Greif, a Member of Design Hotels

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
4.8 out of 5, Exceptional, 484 reviews
The price is CHF 231
includes taxes & fees
4 Oct - 5 Oct
Hotel Greif, a Member of Design Hotels

About this property

Castel Hörtenberg

Luxury hotel with full-service spa and free breakfast
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a sauna are on-site.
Castel Hörtenberg offers 24 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 49-inch LED televisions come with premium satellite channels and Netflix. Bathrooms include baths or showers, bathrobes, slippers and bidets.

This Bolzano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 16 years old are not allowed in the health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

During your stay at Castel Hörtenberg, you're just a quick walk from Bolzano Christmas Market. Features include free breakfast and free WiFi in public areas, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to deep-tissue massages, Ayurvedic treatments or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 3-minute drive from Bolzano Christmas Market and 5 minutes from Dolomites
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Castel Hörtenberg offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour fitness centre, a terrace, and tour/ticket assistance are also featured at the luxury Castel Hörtenberg. For a fee, parking is available.

This 5-star Bolzano hotel is smoke free.

Guests are served a free continental breakfast daily from 7:30 AM to 10:30 AM.
Castel Hörtenberg has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, uncovered parking on site (EUR 20 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Lift (90 centimetre wide door)
  • Roll-in shower (100 centimetre wide)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (69 centimetre high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (70 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with premium satellite channels
  • Netflix

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per day
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 45.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 20 per night (in/out privileges)
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 03021560218
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT021008A1SNTAPB24

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 7:30 AM to 7:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Castel Hörtenberg Hotel
Castel Hörtenberg Bolzano
Castel Hörtenberg Hotel Bolzano

Castel Hörtenberg Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 89 out of 103 reviews
Rating 8 - Good. 6 out of 103 reviews
Rating 6 - Okay. 4 out of 103 reviews
Rating 4 - Poor. 3 out of 103 reviews
Rating 2 - Terrible. 1 out of 103 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bashar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Afshin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

pam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful spot. We wished we had longer time to enjoy everything the hotel Has to offer. Highly recommend this property to relax and chill.
Stayed 1 night in Feb 2025

10/10 Excellent

David Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Amazing room as we reserved the suite .. more than what we would of expected
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect escape

Event about this place oozes with perfection - the service, spa, rooms, location. I cannot wait to come back !
Stayed 1 night in Dec 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was an amazing stay, highly recommend this hotel. Service was top notch.
Stayed 1 night in Nov 2024

10/10 Excellent

Clinton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property run by excellent staff who are very friendly. The restaurant for dinner provides amazing food at very reasonable prices with terrific ambiance. It is also very close (walkable) to where the gondola goes up into the Dolomites. We would highly recommend staying at this location
Stayed 3 nights in Oct 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous hotel, wonderful staff, great restaurant

Absolutely gorgeous hotel with wonderful, friendly staff. Dinner in the restaurant was delicious - an innovative update of local cuisine. Hope to return soon!
Stayed 1 night in Oct 2024

10/10 Excellent

Joy

Stayed 1 night in Sep 2024

8/10 Good

henry

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Fantastic hotel. Our room was spacious and comfortable. Beautiful grounds, excellent breakfast and dinner.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and informative during the check in process. The history of the property is fun to learn about and the amenities are nice. I liked the breakfast. I swam in the pool while the wife enjoyed the spa.
Stayed 1 night in Aug 2024

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a an exceptional property with high end service. Beautifully appointed and wonderful service-focused team.
Stayed 1 night in Jul 2024

10/10 Excellent

Joanna

Beautiful, clean, great value for money!
Stayed 1 night in Jun 2024

10/10 Excellent

ANNA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I chose Castel Hortenberg for our stay in Bolzano, and we were blown away from the moment we arrived through our departure. Secure parking with private gates. Upon arrival we were greeted with Prosecco, and this type of care and attention was given to us the entire time by Tommaso and the other staff. The room was mindblowing, facing the mountains and pool, everything felt like luxury including the Acqua Di Parma bath supplies. Incredible heated pool and wellness center that included 2 saunas, hamman, jacuzzi, aromatherapy showers and salt room (we went every single night!). Dinner down in the castle was fantastic both times we went, and we were even able to taste their own 100 year old olive oil. Bolzano was a fantastic location in between all destinations we wanted to drive to like Cortina D'ampezza, Seceda peak and other Dolomiti locations. It was truly incredible to come home each night after exhausting days to Castel Hortenberg. I already cant wait to come back in the Summertime for hiking! Be sure to book with them directly so your parking is included otherwise via Expedia we were charged extra. I don't have a single critical thing to say, my wife and I loved this place and we felt it was LGBTQ friendly.
Stayed 4 nights in Mar 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just when you least expect it! After a crash on the A22, we had an unanticipated stay in Bozen/ Bolzano. This Hotel is incredible - the attention to detail is exceptional, but also the team is excellent. This whole hotel is a hidden gem. Pool was piping hot in February. Amazing!
Stayed 1 night in Feb 2024

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The place to stay in Bolzano!

A real Castel , excellent service, foods at breakfast was really good. Rooms so nice! Exteriors nice too.
Stayed 1 night in Feb 2024

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Emiliano

Travelled with family
Stayed 3 nights in Dec 2023

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely
Stayed 2 nights in Nov 2023

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the heart of Bolzano.
Stayed 2 nights in Nov 2023

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about our stay was perfect. The room was very comfortable, the grounds were beautiful, and the staff were attentive and friendly. Superb!
Stayed 3 nights in Sep 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Would strongly recommend.
Stayed 2 nights in Sep 2023