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Aroma Hotel

3.0 star property

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Photo gallery for Aroma Hotel

Café
Premier Deluxe Room (King) | Desk, laptop workspace, soundproofing, iron/ironing board
Free self-parking
Meeting facility
Reception

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
11 Butterworth City Centre, Jalan Raja Uda, Butterworth, Penang, 12300
  • Place, Tow Boo Kong Temple Butterworth
    ‪3 min drive‬
  • Place, Butterworth Arena
    ‪4 min drive‬
  • Place, Gurney Drive
    ‪32 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪33 min drive‬

Room options

View all photos for Premier Deluxe Room (King)

Premier Deluxe Room (King) | Desk, laptop workspace, soundproofing, iron/ironing board

Premier Deluxe Room (King)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Deluxe Room (Twin)

Premier Deluxe Room (Twin) | Desk, laptop workspace, soundproofing, iron/ironing board

Premier Deluxe Room (Twin)

  • 22 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, laptop workspace, soundproofing, iron/ironing board

Deluxe Double Room

  • 22 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Desk, laptop workspace, soundproofing, iron/ironing board

Deluxe Twin Room

  • 22 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premier Deluxe Room (King)

Desk, laptop workspace, soundproofing, iron/ironing board

Premier Deluxe Room (King)

  • Sleeps 3
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Desk, laptop workspace, soundproofing, iron/ironing board

Deluxe Twin Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Deluxe King Room

Desk, laptop workspace, soundproofing, iron/ironing board

Deluxe King Room

  • Sleeps 3
  • Free Wi-Fi

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About this property

Aroma Hotel

This hotel features conference space, a 24-hour front desk and free newspapers. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a hair salon and a reception hall are on-site.
Aroma Hotel offers 248 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. 32-inch LED televisions come with satellite channels. Bathrooms include a shower, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at Aroma Hotel, you'll be within walking distance of Tow Boo Kong Temple Butterworth. You'll find features such as free WiFi in public areas and free self-parking, plus 2 meeting rooms.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, 2 meeting rooms and conference space
  • Just a 4-minute drive from Butterworth Arena and a few minutes from Penang Bird Park
Aroma Hotel offers its guests a vending machine, tour/ticket assistance, and complimentary newspapers in the lobby. Event space at this hotel measures 1100 square feet (102 square metres) and includes conference space. WiFi is free in public spaces. The business-friendly Aroma Hotel also features a hair salon and a lift. Self parking is free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,100 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Built in 2012
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MYR 70.00
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 70.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Aroma Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per stay (for stays between 1 January and 31 December)
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: MYR 70.00 (subject to availability)
  • Late check-out fee: MYR 70.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Aroma Butterworth
Aroma Hotel
Aroma Hotel Butterworth
Hotel Aroma
Aroma Hotel Butterworth, Penang, Malaysia
Aroma Hotel Hotel
Aroma Hotel Butterworth
Aroma Hotel Hotel Butterworth

Aroma Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 23 out of 169 reviews
Rating 8 - Good. 60 out of 169 reviews
Rating 6 - Okay. 54 out of 169 reviews
Rating 4 - Poor. 25 out of 169 reviews
Rating 2 - Terrible. 7 out of 169 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Yoon Kheong

Liked: Cleanliness, staff & service
clean and close to eateries
Stayed 1 night in Oct 2023
Verified

8/10 Good

Jack

Liked: Cleanliness
Convenient place
Stayed 1 night in Jul 2022
Verified

6/10 Okay

LIANGYOU

Liked: Cleanliness, staff & service
This area is definitely good for a business traveller. The hotel requires some renovation. The shower curtain stinks this time round during my stay, making the toilet having a moldy smell.
Stayed 2 nights in Oct 2024
Verified

4/10 Poor

Beng Teck

Disliked: Cleanliness, amenities, property conditions & facilities
Others
Stayed 8 nights in Jul 2025
Verified

8/10 Good

jennifer

overall good
Stayed 1 night in Feb 2024
Verified

6/10 Okay

poh khoon

Liked: Staff & service
Overall is a place to rest then is ok, if going on family trip then will have some issues. Hotel does not provide fridge and aircon is old type.
Stayed 2 nights in Mar 2024
Verified

4/10 Poor

Yew Ling

Liked: Staff & service
Disliked: Cleanliness
The room has certain smell. Bedsheet and cover were old, we have to ask to change them. Ants were crawling around the room. Location is good as it’s surrounded by restaurants and cafes
Stayed 1 night in Nov 2022
Verified

4/10 Poor

Tong

Disliked: Cleanliness, property conditions & facilities
Towels provided were very old & looks very dirty. I don’t feel like using it for drying my body after shower. Highly recommend bringing your own towels. Saw cockroach in our room during the night. Only great locations for dining and drinking.
Stayed 2 nights in Feb 2023
Verified

4/10 Poor

Shuh Ching

Disliked: Staff & service, amenities, property conditions & facilities
Ask for extra towel need to pay, towel has weird smell, some staff is unfriendly.
Stayed 3 nights in Oct 2022
Verified

2/10 Terrible

Wei Jie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Wi-Fi , bed not clean , room smelly ,midnight have person knock door
Stayed 3 nights in Jan 2024
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

Bad Smell

There is bad odor coming from the toilet. Other than that, everything is fine for me
Stayed 1 night in Dec 2021
Verified

8/10 Good

KH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, nice location.

Convenient, many eatery nearby the hotel.
Stayed 1 night in Oct 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convinced but the property is old.
Stayed 2 nights in Mar 2021
Verified

8/10 Good

layce

Liked: Cleanliness, staff & service, property conditions & facilities
good location nearby got a lit of restaurants and convenient store
Stayed 2 nights in Aug 2020
Verified

8/10 Good

Leong Sze

Liked: Cleanliness, property conditions & facilities, room comfort

notbad

pleasant
Stayed 2 nights in Feb 2020
Verified

8/10 Good

See Min

Liked: Staff & service
Nothing much of this hotel but its location is within all F&B establishments and Jalan Raja Uda the most famous street of Butterworth.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Butterworth. 20RM taxi ride to Penang Central. Lots of choice of restaurants available. Everyone very helpful and friendly.
Stayed 3 nights in Jan 2020
Verified

8/10 Good

See Min

Liked: Cleanliness, staff & service
Room lacks hairdryer, fridge and split unit Airconditioning rather old or under capacity. Front desks staffs were good and worth mentioning is the entrance staff (senior) very helpful and polite.
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Hock seng

Disliked: Cleanliness, room comfort
毛巾比脚布还黑
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Look good and nice too
Stayed 1 night in Jan 2020
Verified

8/10 Good

Tong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Budget hotel at convenience location

om
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Holidy tmpat lain
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot shop near to hotel
Stayed 1 night in Dec 2019
Verified

8/10 Good

Chang Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room I stayed was spacious and in great condition. It is quite far from Pineng island but the hotel itself is in a great and happening location (Aroma city). I would choose this hotel if visiting Butterworth again
Stayed 1 night in Nov 2019
Verified

8/10 Good

Teo

Liked: Cleanliness, property conditions & facilities, room comfort

review

location is good. but the toilet a bit small and also easy get floor wet when bath.. meaning the water flow not so good.. also didnt provide brush n toothpaste.. maybe is i over expecting.
Stayed 1 night in Nov 2019