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Hotel & Beach Club Ojo de Agua

3.0 star property

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Photo gallery for Hotel & Beach Club Ojo de Agua

On the beach, snorkelling
Exterior
Front of property
Breakfast, lunch and dinner served
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
5 Av Javier Rojo Gomez, Puerto Morelos, QROO, 77580
  • Place, Ojo de Agua Beach
    ‪2 min walk‬
  • Place, Arrecife de Puerto Morelos National Park
    ‪2 min walk‬
  • Place, Puerto Morelos Town Square
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | 1 bedroom, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Ocean View

7.2 out of 10
Good
(19 reviews)
  • 19 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Garden View

Deluxe Room, 2 Double Beds, Garden View | 1 bedroom, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds, Garden View

9.0 out of 10
Wonderful
(9 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View | 1 bedroom, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds, Ocean View

  • 24 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Partial Ocean View

Deluxe Room, 2 Double Beds, Partial Ocean View | 1 bedroom, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds, Partial Ocean View

  • 24 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

1 bedroom, iron/ironing board, free WiFi

Deluxe Room

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed, Partial Ocean View

1 bedroom, iron/ironing board, free WiFi

Deluxe Room, 1 Double Bed, Partial Ocean View

  • 19 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel & Beach Club Ojo de Agua

On beach with 2 outdoor pools for sandy fun near Puerto Morelos Town Square
At Hotel & Beach Club Ojo de Agua, relax by one of the 2 outdoor swimming pools or spend the day at the beach where you can enjoy snorkelling.
Hotel & Beach Club Ojo de Agua offers 20 air-conditioned accommodations with a hairdryer and free toiletries. 32-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hotel & Beach Club Ojo de Agua's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Puerto Morelos Town Square. Free WiFi in public areas, 2 outdoor pools and a restaurant are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes yoga classes and a playground
  • Guests have great things to say about the beach and the helpful staff
  • Just a 1-minute drive from Puerto Morelos Town Square and 5 minutes from Puerto Morelos Beach
  • Airport shuttle service available for a fee
Hotel & Beach Club Ojo de Agua offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Hotel & Beach Club Ojo de Agua also features tour/ticket assistance, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3-star Puerto Morelos hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Beach Club Ojo de Agua – This family restaurant serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 220 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Beach Club Ojo de Agua

Things to do

  • 2 outdoor pools
  • Children's pool
  • Playground
  • Snorkelling
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Mini-fridge
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel & Beach Club Ojo de Agua

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 67.88 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 220 for adults and from MXN 150 for children
  • Airport shuttle fee: MXN 800 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

TAFFEIT Beach Hotel
Arena Beach Oceanfront
& Club Ojo Agua Puerto Morelos
Capital O Hotel Arena Beach Club
Hotel & Beach Club Ojo de Agua Hotel
Hotel & Beach Club Ojo de Agua Puerto Morelos
Hotel & Beach Club Ojo de Agua Hotel Puerto Morelos

Hotel & Beach Club Ojo de Agua Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 213 out of 659 reviews
Rating 8 - Good. 203 out of 659 reviews
Rating 6 - Okay. 107 out of 659 reviews
Rating 4 - Poor. 63 out of 659 reviews
Rating 2 - Terrible. 73 out of 659 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Laurie

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is located near the beach but extremely neglected. Smelly rooms with bugs in them, dirty linens on the beds and rude staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó mucho mi estadía , limpiaban el cuarto todos los días , deberían implementar plancha de ropa pero de ahí todo lindo .
Stayed 3 nights in Jul 2025

10/10 Excellent

Lisa, Collingwood

Travelled with partner
Liked: Cleanliness, staff & service
Great location
Stayed 1 night in Jul 2025

2/10 Terrible

Erin, Colorado Springs

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Amenities
I love staying here at Ojo de Aqua Beach Club!
Stayed 1 night in Jul 2025

2/10 Terrible

Erin, Colorado Springs

Disliked: Cleanliness, amenities, property conditions & facilities
This property was not at all what I expected. It felt extremely outdated and broken. The room was not secure or safe, the sliding glass door had no lock, main door light shown all around edges, could easily be broken open; shower head only sprayed out of 8 holes, was salt water so I could not even wash my hair; only mirror was a tiny one above bathroom sink; AC would drip constantly into a puddle by the bed; bed was tiny and uncomfortable; no safe for valuables; the same dead flies in the main walkway for 4 days straight even after notifying staff; one restaurant; beach seating torn and in need or repair; would not stay here again or recommend to anyone!
Stayed 7 nights in Jul 2025

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
We had a smooth check in / out process… staff was so friendly LOVED our view to the beach. Definitely was luxurious if thats what your looking for, however it was all wonderful and worth the money spent!!!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Jesus

Stayed 3 nights in Jul 2025

10/10 Excellent

federico Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente relación costo/beneficio

Great staying. Very close to the sea (walking). Excellent restaurant.
Stayed 5 nights in Jun 2025

8/10 Good

Eloy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time. It was clean and the staff was very friendly. Our spot was looking at the beach and very comfortable
Stayed 3 nights in Jun 2025

6/10 Okay

thomas

Travelled with partner
Liked: Cleanliness, amenities
Where do I start. We had no hot water along with water pressure. The TV didn't work. Paid for an ocean view well on the 1st floor only thing we could see is a white wall outside the room. The walls were very thin and could hear all the water used from toilets showers etc since the plumbing for the waste water was in the room by the bed. It was very clean and the people were very nice. The beach was taken care of very well.
Stayed 1 night in Jun 2025

8/10 Good

Adrian

Liked: Staff & service, amenities
Overall great for the value
Stayed 7 nights in Jun 2025

2/10 Terrible

jose

Stayed 1 night in Jun 2025

8/10 Good

Carlos Jesus

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was great, wasn’t a fan of the pillows and no safe but everything was good. So close to the beach and pool and everyone was friendly and welcoming
Stayed 4 nights in May 2025

8/10 Good

Vishaka

Liked: Cleanliness, staff & service
.
Stayed 4 nights in May 2025

2/10 Terrible

Robert, ponte vedra beach

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property is in a great location and does have a beach club and restaurant However, be aware that the actual hotel itself is in terrible disrepair as evidence by crumbling Stucco pour shower pressure and very basic furniture If you’re looking for a budget hotel in Puerto Morales, but you’re willing to spend a little more money there are better options available
Stayed 3 nights in Apr 2025

6/10 Okay

Joseph

Liked: Staff & service
Door couldn’t lock (1) side, no hot water shower
Stayed 2 nights in May 2025

2/10 Terrible

VIRGINA

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOTHER WITH THIS Place! Property not taken care care of, what’s supposed to be a closet turned out to be a closet covered in plumbing tubes, only one power outlet in the room & it didn’t even work! Ants eating dead spiders, the curtains extremely dirty! This place is MOST DEFINITELY NOT WHAT IS LISTED IN THE PICTURES! We lost our reservation with NO REFUND and not even offered to be moved to another room. So disappointing,.
Stayed 5 nights in May 2025

10/10 Excellent

Paloma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for 3 or 4 days

Esta muy bien ubicado, cercania de las habitaciones con la playa, restaurante excelente
Stayed 3 nights in May 2025

2/10 Terrible

michelle

Disliked: Staff & service, amenities, property conditions & facilities
Construction in the middle of the night with chainsaws. Reception of no assistance. Rude restuarabt and beach club staff that prioritizes non hotel day pass guesrs iver hitel guests and attempts to charge hitel guests for chairs. I was promised a refund but was never able to contact a manager and recieved nothing. Beautiful beach but too much hassle and security issues.
Stayed 3 nights in Apr 2025

2/10 Terrible

michelle

Liked: Cleanliness
Disliked: Staff & service, amenities
I unfortunately had a terrible experience at this hotel during my 8 night stay between 24 april and 2 May 2025. On my first morning i was advised which beach chairs i was permitted to use. One hour later another staff member advised me i had to leave my beach chair as she had a reservation of non hotel guests arriving. Despite there being many ither chairs available, she insisted i abandon my chair. This was reported and i went to an another area of the beach for a chair. Upon arriving in this new area, the male worker informed me i had to pay for a chair.i advised him i was a guest and showed him my bracelet but he insisted i had to pay him to use the chair. This hapoened two days in a row. My hotel room was directly above the beach club restaurant and i overheard the waitress say she could wait until the lady (myself)leaves the hotel. On my last three nights, there was massive construction in the middle of the night consisting of chain saws, drilling and hammering. The times were between 11pm and 5 am. I have videos of the 3 separate nights with construction as i had to go to the lobby in the middle of the night as a single female and no assistance was provided. Despite my complaints and contunied requests to speak with a manager, i was told the manager would not arrive until after my check out time. After i checked out, the hotel did not reponse to a single message, call, or email. I am disturbed by this and will be seeking legal action. Please beware of this prop
Stayed 5 nights in Apr 2025

2/10 Terrible

Robert, ponte vedra beach

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location on the beach However you get what you pay for The property is a budget hotel, and I can honestly tell you that the hotel itself not the beach club is in terrible condition in the need of major repair The rooms are very sparse and my bed had one cover sheet on it In addition, it took approximately 30 minutes to take a shower because all the holes in the showerhead were clogged, except three, which I heard is a common theme throughout the hotel I would recommend to anyone thinking of going to beautiful Port Morales to consider other lodging, even if it includes additional cost
Stayed 2 nights in Apr 2025

4/10 Poor

Patrick, Vermilion

Disliked: Amenities, property conditions & facilities
We loved our first impression. Great view of beach and water. But, the sheets are old, the shower has no hot water and very little pressure, there is no water, no coffee and very noisy at night. They actually had a team of workers start at midnight tearing up a deck at the restaurant next door. They did not stop until after 3 30 am. So much for sleeping.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service
The front desk were extremely helpful and so friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot right on the beach with friendly staff. Will definitely be back!
Stayed 2 nights in Apr 2025