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Ramada by Wyndham Cleveland Independence

3.5 star property

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Photo gallery for Ramada by Wyndham Cleveland Independence

Exterior
Pillow-top beds, in-room safe, desk, blackout curtains
Room, 2 Queen Beds, Non Smoking | Pillow-top beds, in-room safe, desk, blackout curtains
Banquet hall
Interior

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
5300 Rockside Road, Independence, OH, 44131
  • Place, Topgolf
    ‪1 min drive‬
  • Place, Huntington Bank Field
    ‪15 min drive‬
  • Place, Rock and Roll Hall of Fame
    ‪16 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, blackout curtains

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, blackout curtains

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Indoor pool
Wyndham Independence
Independence
  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
3.1 out of 5, 1,150 reviews
The price is CHF 57
includes taxes & fees
11 May - 12 May
Wyndham Independence

About this property

Ramada by Wyndham Cleveland Independence

Along with an indoor pool, this smoke-free hotel has a 24-hour business centre and a business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a 24-hour front desk and a computer station. Housekeeping is available on request.
Ramada by Wyndham Cleveland Independence offers 178 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with cable channels.

Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
During your stay at Ramada by Wyndham Cleveland Independence, you're just a quick walk from Cleveland Clinic Family Health Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • Just a 4-minute drive from Cuyahoga Valley National Park and 12 minutes from Rocket Arena
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 10211 square feet (949 square metres) and includes conference space. An indoor pool, gift shops/newsstands, and a garden are also featured at the business-friendly Ramada by Wyndham Cleveland Independence. Free self parking is available.

This 3.5-star Independence hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 10,211 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 10 children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Crowne Plaza
Crowne Plaza Cleveland
Crowne Plaza Cleveland Hotel
Crowne Plaza Cleveland Hotel Independence South
Crowne Plaza Cleveland South Independence
Crowne Plaza Independence South
Crowne Plaza Hotel Cleveland South - Independence Ohio
Crowne Plaza Cleveland South Independence Hotel
Crowne Plaza Cleveland South Independence
Ramada by Wyndham Cleveland Independence Hotel
Ramada by Wyndham Cleveland Independence Independence
Ramada by Wyndham Cleveland Independence Hotel Independence

Ramada by Wyndham Cleveland Independence Reviews

Reviews

5.2
Rating 10 - Excellent. 175 out of 1002 reviews
Rating 8 - Good. 115 out of 1002 reviews
Rating 6 - Okay. 157 out of 1002 reviews
Rating 4 - Poor. 200 out of 1002 reviews
Rating 2 - Terrible. 355 out of 1002 reviews

5.2/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

4.8/10

Property conditions & facilities

Reviews

8/10 Good

Kendrick

Stayed 1 night in Jan 2026

2/10 Terrible

Michael

Disliked: Amenities
In no particular order: no soap, TV remote did not work, remote missing cover, building and room freezing cold, was advised by staff to wear a coat to breakfast area since it was "freezing," elevator issues (call button did not illuminate to indicate it is working, very loud non-confidence inspiring squealing noise as elevator moved), parking lot not plowed adequately and icy, no tissues, partial roll of TP (not enough), no staff to find or deliver soap/TP, had to go and retrieve missing items myself (multiple trips), no TV directory, lamp missing bulb, fitness area closed (for a while - despite my asking before arrival about it), shower curtain smelled awful, room very dry, wall thermostat did not work, wake-up call did not arrive, sink backed-up, illumination by sink inadequate, room AC/heater very loud (sleep prevention device), no maintenance person available to unclog sink
After I retrieved soap myself
Took ~2 hours to get soap
Stayed 1 night in Jan 2026

8/10 Good

Larry

Stayed 6 nights in Jan 2026

4/10 Poor

Ronald

Travelled with partner
Disliked: Amenities, property conditions & facilities
Little was done to clean any areas of snow. Vanity lights are positively dim. Amenities were not properly stocked. Public areas were dirty. Only one elevator working, and sounds as if it's going to die reaching 5th floor. No lighting on lobby level elevator lobby.
Stayed 2 nights in Jan 2026

2/10 Terrible

uemuet

Liked: Staff & service
Disliked: Cleanliness, amenities
Ramada – A Disappointing Stay I recently stayed at the Ramada in Cleveland and, unfortunately, the experience fell far short of expectations. From the moment I arrived, it was clear that the hotel is in need of significant updates and more attentive management. Temperature & Comfort Despite freezing outdoor temperatures of around 20°F, the hotel had turned off the heating entirely in an effort to save costs. As a result, the entire building—from hallways to common areas—was uncomfortably cold. My room was no exception: I walked into a freezing space where the heating unit wasn’t even plugged in. It took time to figure out how to get the system running, and even then, the warmth took a long time to build up. Condition of the Hotel The property overall feels aged and poorly maintained. Surfaces, furnishings, and general infrastructure show visible signs of wear, giving the hotel an outdated and neglected impression. The pool area, which is usually a highlight in a hotel, felt more like the Arctic—far too cold to be usable or enjoyable. Breakfast Experience The breakfast, even for a simple “grab‑and‑go” style offering, was extremely disappointing. The selection, quality, and presentation were all below what one would expect from a brand like Ramada. Value for Money What makes the situation even more frustrating is the price point. Budget chains such as Motel 6, Super 8, or Red Roof Inn consistently provide better comfort, warmth, and overall value at a lower cost. For
Stayed 1 night in Jan 2026

2/10 Terrible

Cameo

Disliked: Cleanliness
I really want my money back this place was very bad the lady was rude Elizabeth the manager the room had mold in it had mice cuz the 1st room flooded it was just very bad alllllll around I will never in my life book there no one should ever book der
Stayed 1 night in Jan 2026

2/10 Terrible

Shatya

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sam is horrible and rude
Stayed 1 night in Jan 2026

6/10 Okay

Yeidy, Parma

Stayed 2 nights in Jan 2026

6/10 Okay

Veselin

Stayed 1 night in Jan 2026

2/10 Terrible

Mousa

Stayed 2 nights in Jan 2026

8/10 Good

Zac

Business traveller
Liked: Amenities, property conditions & facilities
Staff was nice and helpful, my room could've used a little more love from housekeeping though.
Stayed 1 night in Jan 2026

8/10 Good

Jane

Liked: Cleanliness, amenities
Clean, spacious
Stayed 1 night in Dec 2025

4/10 Poor

Jonathan

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Indoor pool water is not heated well; water is very cold. Fitness center was closed (out of operation; repairs needed). Hotel room and hallway is not cleaned well. Hallway and stairs has a strong weed smell.
Stayed 1 night in Jan 2026

6/10 Okay

Will, Cincinnati

Liked: Cleanliness, amenities
It’s funny that a non smoker has to sign a form. Yet I barely walk into the hotel and it reeks of pot. I guess it’s ok to light up as many joints you can while you are here. The whole parking lot is barely shoveled or salted. I guess it doesn’t matter if someone falls, no one will be there to help out. But the room is actually nice. The room looks clean and doesn’t smell like pot. Please try to raise the bar of people’s expectation a tad higher, overall?
Stayed 1 night in Jan 2026

2/10 Terrible

Danielle

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Parking was ok but not very close. In the winter there should be some sort of rugs/carpeting with the floors being wet, it was slippery and dangerous. Rooms are way outdated. There was a hole in the wall that was just patched, not painted. Very disappointed with the front desk staff with the exception of maintenance he was above and beyond. We ended up canceling the second night because of all these issues. We weren't the only ones canceling their additional nights.
Stayed 1 night in Dec 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Clean and great staff.
Stayed 1 night in Nov 2025

4/10 Poor

Mary Yolanda

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities
Went there for a 2 night stay for New Years Eve and day. The luggage carts where in bad shape, ended up carrying the luggage to my room. Their accessible rooms were a long way from the elevator which was a burdon for my wife. They seemed to have trouble with the key cards as many guests had to come back to the front desk to have them reset. In the room, the TV and phone didn't work, the ice machine didn't work had to travel to the back of the hotel to park with a hilly slope that was not plowed. Only stayed 1 night and asked the front desk regarding refund and was told the manager would call, has not done so. The only bright spot was the maintenance guy who replaced the TV and phone, and even got us some ice.This was my worse hotel stay. The place is not worthy of the name Hilton Ramada.
Stayed 2 nights in Dec 2025

8/10 Good

katherine

Stayed 1 night in Dec 2025

10/10 Excellent

Marcedes

Stayed 2 nights in Dec 2025

2/10 Terrible

Gabe

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Just nasty and smells everywhere.
Stayed 1 night in Dec 2025

4/10 Poor

Tameika

Stayed 1 night in Dec 2025

4/10 Poor

ERIC

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Never again
Stayed 3 nights in Dec 2025

2/10 Terrible

Janel

Stayed 1 night in Dec 2025

6/10 Okay

Hannah

Original room had a broken bed and dirty bedding
Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Stayed 1 night in Dec 2025