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Majestic Elegance Costa Mujeres – All Inclusive

4.5 star property
VIP Access

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Outdoor treatment area, sauna, hot tub, steam room
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Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | In-room dining
Elegance Club One Bedroom Suite Outdoor Jacuzzi | In-room dining
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Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included

Explore the area

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Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪5 min drive‬
  • Place, Mujeres Beach
    ‪7 min drive‬
  • Place, Punta Sam Beach
    ‪10 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite - Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Junior Suite - Outdoor Jacuzzi

8.6 out of 10
Excellent
(132 reviews)
  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Elegance Club Jr Suite - Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Jr Suite - Outdoor Jacuzzi

9.0 out of 10
Wonderful
(88 reviews)
  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Majestic Jr Suite Swim Up

Balcony view

Majestic Jr Suite Swim Up

9.0 out of 10
Wonderful
(27 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suite Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

One Bedroom Suite Outdoor Jacuzzi

9.2 out of 10
Wonderful
(33 reviews)
  • Garden view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Single Murphy Bed and 1 Double Sofa Bed

View all photos for Swim Up Suite Outdoor Jacuzzi

Water view

Swim Up Suite Outdoor Jacuzzi

8.0 out of 10
Very good
(21 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Single Murphy Bed and 1 Double Sofa Bed

View all photos for Sky View Suite Rooftop With Outdoor Jacuzzi

Sky View Suite Rooftop With Outdoor Jacuzzi | Pillow-top beds, free minibar, in-room safe, desk

Sky View Suite Rooftop With Outdoor Jacuzzi

8.8 out of 10
Excellent
(64 reviews)
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Jr. Suite Ocean Front Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Jr. Suite Ocean Front Outdoor Jacuzzi

9.8 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Majestic Jr Suite Swim Up

Balcony view

Elegance Club Majestic Jr Suite Swim Up

8.8 out of 10
Excellent
(25 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club One Bedroom Suite Outdoor Jacuzzi

Balcony view

Elegance Club One Bedroom Suite Outdoor Jacuzzi

8.8 out of 10
Excellent
(23 reviews)
  • Garden view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Elegance Club Swim Up Suite Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Swim Up Suite Outdoor Jacuzzi

8.4 out of 10
Very good
(23 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Elegance Club Plunge Pool Suite

Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Plunge Pool Suite

9.2 out of 10
Wonderful
(46 reviews)
  • Garden view
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi | Balcony view

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

9.2 out of 10
Wonderful
(14 reviews)
  • Sea view
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Majestic Elegance Costa Mujeres – All Inclusive

Catch some rays at the beach or spend the day relaxing at Majestic Elegance Costa Mujeres – All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Change of towels is available on request
Majestic Elegance Costa Mujeres – All Inclusive offers 570 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested.

12 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a health club and a sauna.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
The free breakfast at Majestic Elegance Costa Mujeres – All Inclusive gets high marks from our customers. During your stay, you'll be close to North Beach. Enjoy features like free WiFi in public areas and free self-parking, plus 12 outdoor pools.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • For dining with garden views, stop by Flavors, one of the property's 7 restaurants
  • Take a swim in the 12 outdoor pools or soak in the 2 hot tubs
  • Treat yourself to manicures and pedicures, massages or body scrubs at Blossom
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and yoga classes
  • Guests love the restaurant and breakfast
  • 7 minutes by car from Playa Mujeres Golf Club and 8 minutes from Punta Sam Ferry Terminal
Majestic Elegance Costa Mujeres – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Majestic Elegance Costa Mujeres – All Inclusive, you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 swim-up bars, a beach bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a health club. Free self parking is available.

This 4.5-star Costa Mujeres property is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
Flavors – Overlooking the garden, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Mar House – This beachfront seafood restaurant specialises in seafood and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Kabuki – Overlooking the garden, this sushi bar specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Bistro – Overlooking the garden, this bistro only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Don Jaume – Overlooking the garden, this steakhouse only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
Room service during certain hours

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Children's club

Entertainment

On-site entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 6 swim-up bars
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bistro
  • Don Jaume
  • Flavors
  • Kabuki
  • Mar House

Things to do

  • 12 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre (8,123 square foot of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • 6 buildings
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Majestic Elegance Costa Mujeres – All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Majestic Elegance Costa Mujeres – All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2587 out of 3563 reviews
Rating 8 - Good. 513 out of 3563 reviews
Rating 6 - Okay. 270 out of 3563 reviews
Rating 4 - Poor. 98 out of 3563 reviews
Rating 2 - Terrible. 95 out of 3563 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Halie C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was EXCEPTIONAL, truly felt like my every need or desire was tended to, even beyond any expectations! The staff were incredibly helpful and friendly. The resort itself was immaculately clean and well groomed. Food was above average, especially Asaditos steakhouse (excellent filet). Cleaning services were thorough. I will absolutely be booking another vacation with Majestic.
Stayed 4 nights in Jan 2026

8/10 Good

Shelley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I gave it 4 stars bcuz the pools were just way too cold to use but the ocean felt great! I just felt like it was a waste of money getting a room with a pool bcuz it was just way to cold to use!!! Our butler was excellent but my sister butler was horrible. Food was ok. Only thing that grossed me out was they reused the plastic cups. They really don’t wash them just dump them and rinse them out. A cold sore ready to happen. Bring your own cups!!! Other than that I enjoyed my vacation
Stayed 4 nights in Jan 2026

10/10 Excellent

Andrew Lee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have been to Cancun many times and we have found our place. This place was incredible, the ease and access to everything was very refreshing. The food delicious, the beach beautiful!!! From check in to check out, everything was absolutely effortless. Whoever runs this establishment knows what guests want. The nightly entertainment was extremely fun. We will definitely be back. We were in the sky view terrace and was worth every extra penny. House keeping inquired about our needs daily along with daily check in texts with Krystel our Expedia rep. (Very helpful). Out of all the wonderful things was the staffs eagerness to help and they seemed to love their jobs. Everyone went out of their way to make our trip extraordinary. I could go on and on about the Majestic elegance and cannot think of one thing that I would change. Well done to all and thank you for an incredible experience!!!! We will be back
Stayed 4 nights in Jan 2026

6/10 Okay

Lucines

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room service took for over an hour to Come, they will tell you a price for the massage and when check out it came more then expected, the drinks where not as expected. The cleaning of the rooms where excelente, the host helped much.
Stayed 4 nights in Jan 2026

8/10 Good

Adebayo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff was nice but we/I received some improper treatment at the Italian restaurant. Me and my guest took it as racism and disrespect. Very upset about things, but the hotel didn’t do anything to accommodate us. Beware of the racism towards black guests!!!!
Stayed 4 nights in Dec 2025

10/10 Excellent

rosario

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was always clean, butler Almando very attentive, food was excellent. Had a blast.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jennifer

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
We celebrated our anniversary and had a wonderful stay at Majestic Elegance Costa Mujeres! The restaurants were excellent with a wide variety of food options. The staff truly made our trip special. Silvia and Ricardo did a great job running fun and engaging pool activities, and Irving was amazing at helping us book activities both on and off the resort, including jet skis and a boat tour. Walter made check-in easy and welcoming, and Christian gave us a great welcome tour when we arrived. The room came with butler services and our butler, Adriana, was the BEST! She provided outstanding service and was very attentive and accommodating! Overall, an excellent experience with exceptional service.
Stayed 5 nights in Jan 2026

8/10 Good

Clifford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is a little dated but the grounds were beautiful, and so was the beach. The resort restaurants were conveniently accessible. Love that all walkways are covered. Dining selections were average and could have more options. Overall a nice resort.
Stayed 4 nights in Jan 2026

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay, beautiful property that is very safe and secure for families!! We will be back soon!!
Stayed 5 nights in Dec 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Family Vacation at Majestic Elegance Costa Mujeres! My family and I stayed at Majestic Elegance Costa Mujeres from January 2nd to 9th, and we had an incredible experience. The resort is beautiful, well-maintained, and perfect for a relaxing family getaway. The food was great with lots of variety, and we always found something delicious at every meal. The amenities and overall atmosphere made the entire stay feel special. The service was outstanding across the board. Every staff member was friendly, attentive, and truly committed to making our stay enjoyable. I want to give a special shout‑out to our Expedia Ambassador, Krystel, who went above and beyond throughout the week. She checked in regularly, helped us with reservations and questions, and genuinely made sure we were having the best possible vacation. Her support made a huge difference! We had such a wonderful time and would absolutely recommend Majestic Elegance Costa Mujeres to anyone looking for a memorable, stress‑free holiday. We can’t wait to return!
Stayed 7 nights in Jan 2026

10/10 Excellent

Salyha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, very friendly staff, nice peaceful beach, good food
Stayed 6 nights in Jan 2026

2/10 Terrible

Keenan

Stayed 5 nights in Jan 2026

8/10 Good

Kiana

Stayed 4 nights in Jan 2026

10/10 Excellent

Muhamed

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing. We had our wedding here and couldnt have been more pleased. All of our guests loved it aswell! Only issue we has was them not taking allergies seriously. We stated we had allergies eveytime we went to the restaurants and 3 days in a row they served us the things we were allergic to. Other than that, 5/5
Stayed 4 nights in Jan 2026

10/10 Excellent

Natalie A.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful time over Christmas Break. The property went out of it's way to make the holiday special including Santa arriving by Helicopter, decorations everywhere and a foam party. The staff was wonderful - they made sure we were having a good time and that everybody was having fun. Shout out to Paola & Jesus who the led the super fun aqua zumba classes. We really enjoyed Flavors & the Bistro and thought the quality of the food was very good.
Stayed 7 nights in Dec 2025

8/10 Good

Lek

Price expensive only con, second time at the resort! They work hard to satisfy the guests! Also a good experience with the girls of the kids club! Alondra and Star! They do nice activities with the kids!
Stayed 9 nights in Jan 2026

10/10 Excellent

Indira

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything! This resort is PERFECT.
Stayed 4 nights in Jan 2026

10/10 Excellent

Chanler

Stayed 5 nights in Jan 2026

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, clean rooms , clean hotel, awesome Restaurants and the room servants and Manager for our side of the building RUBI were AWESOME!! We will return and bring more people with us. My wife and I spent our 25 years anniversary there ,and they helped me out with having a romantic dinner at the beach’s gazebo and bring Mariachi to surprise my wife.🍾👍
Stayed 5 nights in Jan 2026

8/10 Good

Parmida

Stayed 7 nights in Dec 2025

8/10 Good

Shafi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed everything. We would like to recommend more vegetarian options or Halal food. We only eat Halal meat which made it hard to enjoy the food here. The room service should have more options for vegetarians and more dessert options. Last, we loved the box idea in the rooms where employees drop off anything room service related. Unfortunately, the staff wasn’t using that most of the time. Recommendation is to use that feature more
Stayed 5 nights in Jan 2026

10/10 Excellent

Yashkita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Richard, Langley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, nice room, incredible beach
Stayed 7 nights in Dec 2025

10/10 Excellent

Neal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best service at any hotel, ever.
Stayed 6 nights in Dec 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We chose this place due to the reviews online - it is a pricey place for what we experienced. The rooms, if you get a one bedroom suite, are awesome for families. The pool was freezing - even when it is hot outside, it was barely tolerable for our kids to get in the pool. The service was so-so - good service when someone came to you, but not always efficient. The gym is big, but it needs a lot more free weights and cleaned better. There was only one rack of free weights. The food is good, but not exceptional. I also feel like all-inclusive isn't really all-inclusive as they try to have you buy wine (at much higher prices than restaurants in the USA) in order to get reservations at the restaurants. The beach is amazing - best part of the trip.
Stayed 8 nights in Dec 2025

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