Best Western Premier Dover Marina Hotel & Spa

4.0 star property

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Photo gallery for Best Western Premier Dover Marina Hotel & Spa

Beach views, serves lunch and dinner
Standard Room, 1 Double Bed, Non Smoking, Sea View | Beach/ocean view
Beach views, serves lunch and dinner
Suite, 1 King Bed, Balcony, Sea View (with Sofabed) | 1 bedroom, premium bedding, memory-foam beds, in-room safe
1 bedroom, premium bedding, memory-foam beds, in-room safe

Popular amenities

  • Bar

Explore the area

Map
Dover Waterfront, Waterloo Crescent, Dover, England, CT17 9BP
  • Dover Castle
    ‪12 min walk‬
  • Dover Western Docks Cruise Terminal
    ‪13 min walk‬
  • Dover Eastern Docks Ferry Terminal
    ‪17 min walk‬

Room options

Standard Room, 1 Double Bed, Non Smoking, Sea View

8.6 out of 10
Excellent
(24 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed, Balcony, Sea View

9.8 out of 10
Exceptional
(6 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Family Room, 2 Double Beds, Non Smoking (Family 4)

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Balcony, Sea View (Walk-in Shower;Larger Room)

  • Sleeps 4
  • 1 King Bed

Family Room, Multiple Beds, Non Smoking (Family 3)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Family Room, Multiple Beds, Non Smoking (Family 5)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

Suite, 1 King Bed, Balcony, Sea View (with Sofabed)

  • Sea view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Single Bed, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(55 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds, Non Smoking

9.2 out of 10
Wonderful
(25 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 Double Bed, Balcony, Sea View

9.2 out of 10
Wonderful
(31 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

2 Double 1 Single Bed, Non-Smoking, Family Room

  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

Deluxe Double Room with Seaview and Balcony

  • Sleeps 2
  • 1 Double Bed

Suite-1 King Bed, Non-Smoking, Larger Room, Jetted Tub, Balcony, Sea View, Walk in Shower

  • Sleeps 2
  • 1 King Bed

Suite-1 King Bed, Non-Smoking, Sofabed, Balcony, Sea View

  • Sleeps 2
  • 1 Single Sofa Bed and 1 King Bed

2 Double Beds, Non-Smoking, Family Room

  • Sleeps 4
  • 2 Double Beds

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

Standard Double Room with Sea View

  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Double Room with Sea View and Balcony

  • Sleeps 2
  • 1 Double Bed

1 Double 1 Single, Non-Smoking, Family Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Similar properties

About this property

Best Western Premier Dover Marina Hotel & Spa

On beach with hot tub, near Dover Western Docks Cruise Terminal
Catch some rays at the beach or spend the day relaxing at Best Western Premier Dover Marina Hotel & Spa's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Best Western Premier Dover Marina Hotel & Spa offers 122 air-conditioned accommodations with a safe and free newspapers. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Memory foam beds feature premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This Dover hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club, Access to hot tub and a sauna.

Children aged under 18 years old are not allowed in the health club, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of Best Western Premier Dover Marina Hotel & Spa's great location. During your stay, you're just a quick walk from North Downs Way - East. Free WiFi in public areas, 2 restaurants and a full-service spa are available.
  • Free WiFi
  • Enjoy international cuisine with a beachfront location at Mr White's Chophouse, one of the property's 2 restaurants
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to body scrubs, facials or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Dover Western Docks Cruise Terminal and a few minutes from Dover Castle
  • Airport, ferry terminal and cruise terminal shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Premier Dover Marina Hotel & Spa offers its guests a full-service spa, a health club, and Access to hot tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 4 meeting rooms. A sauna, a terrace, and multilingual staff are also featured at Best Western Premier Dover Marina Hotel & Spa. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victorian Dover hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:00 AM.
Mr White's Chophouse – This beachfront restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Waterfront Bar – This beachfront bar specialises in international cuisine and serves lunch, dinner and light fare. Open daily.
Wheeler's Fish and Chips – This beach seafood restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Starbucks Cafe – On-site coffee shop. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, Hindi, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Parking on site (GBP 5 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15.95 for adults and GBP 8 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Mr White's Chophouse
  • Starbucks Cafe
  • Waterfront Bar
  • Wheeler's Fish and Chips

Things to do

  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Piano
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Dining table
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 732 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Vibrating pillow alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1832
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property will place a credit card authorization for the cost of the 1st night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: GBP 40 per pet, per day, plus a deposit of GBP 100 per stay
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.95 for adults and from GBP 8 for children
  • Airport shuttle fee: GBP 145 per vehicle (one way)
  • Self-parking fee: GBP 5 per night
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: GBP 30 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Best Western Premier Dover Marina Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Dover Marina
Best Western Marina Dover
Best Western Plus Dover
Best Western Plus Dover Marina
Best Western Plus Dover Marina Hotel
Dover Best Western Marina Hotel
Dover Marina Hotel
Hotel Dover Marina
Hotel Marina Dover
Marina Hotel Dover
Best Western Dover Marina Hotel And Spa
Best Western Dover Marina Hotel Dover
BEST WESTERN PLUS Dover Marina Hotel & Spa England, UK
Best Western Plus Marina Hotel
Best Western Plus Marina
Best Western Dover Marina Hotel
BEST WESTERN PLUS Dover Marina Hotel & Spa England UK
Best Western Plus Dover Marina Hotel Spa
Premier Dover Marina & Dover
Best Western Plus Dover Marina Hotel Spa

Best Western Premier Dover Marina Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 342 out of 601 reviews
Rating 8 - Good. 145 out of 601 reviews
Rating 6 - Okay. 75 out of 601 reviews
Rating 4 - Poor. 29 out of 601 reviews
Rating 2 - Terrible. 10 out of 601 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, spa was really nice and perfect area for walking
Stayed 1 night in Apr 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort

2 night stay April 2025

Nice hotel with free parking. I had a nice room with a balcony and see view on the first floor, which was directly above the restaurant. Everything was fine except two problems. 1. The doors to the balcony didn’t lock properly and 2. I kept hearing a regular thud - which I believe was a door from the restaurant to the kitchen banging each time the staff went in and out. That really needs to be sorted out as it would be easy to add a dampener to the door jam. Other than that I don’t have any other criticism. The staff were friendly and welcoming. The breakfast offerings was excellent and the fillet steak I had one evening was delicious as was the glass of Shiraz-Cabernet Sauvignon I had.
View from room 106
View from room 106
Balcony door bolt not engaging
Stayed 2 nights in Apr 2025

10/10 Excellent

Glyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Great staff! Great location for cruise port. Only negative...Bathroom too small in Superior room with balcony and sea view.
Stayed 2 nights in Apr 2025

6/10 Okay

Dale, Hamlyn Terrace

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
We have stayed in many hotels but sadly we won't be going back to this one. The premier room that we booked barely had enough room to get past the bed and TV, you struggled to sit on the toilet and the terrible smell coming out of the toilet was ghastly. The location is obviously excellent as were the staff, however this hotel needs a review of its prices and standards as they don't match up to what they charged.
Stayed 1 night in Apr 2025

10/10 Excellent

rik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Fantastic as always
Stayed 2 nights in Apr 2025

8/10 Good

Rohey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Double bed room = bed and couch

The hotel had a great first impression. The lobby is really nice and inviting. Front desk and staff are present and very helpful during our stay. The elevator acts like the first made elevator though, very slow and not in order and very small. So if your room is on the 4th floor you have that to look forward to since the stairs do not go all the way to the f 4th floor. My biggest issue was their labeling of the rooms. We booked a two double bed room but they do not have those, all their double bed rooms are one bed and a couch that is not very comfortable. We gave the bed to kids and slept on the couch and woke up aching because it closer to the door. Aske from desk and he said all the room are the same, it was very tight and hard yo move around with kids. The bathroom was very clean, the bathtub tile was chipped just at two spots but very clean. They gave us extra towels. The tv does not work even for basic local news, you would have to connect your phone or your own apps. The location is great tho, right beach front and very close to dover castle
“Second bed”
Very hard
Stayed 1 night in Apr 2025

10/10 Excellent

Murad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Apr 2025

10/10 Excellent

Philip

Stayed 1 night in Apr 2025

10/10 Excellent

Niall

Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Spencer

Liked: Cleanliness, room comfort
Classic British hotel. Small rooms, tiny lifts. Only one or two working front desk very busy. No bellmen to assist with luggage. That being said, we had a delightful time. Adjacent to a walkable beach promenade, with great views of the Cliffs of Dover. Perfect for a pre- or post-cruise stay. Five minute taxi to the pier.
Stayed 1 night in Apr 2025

8/10 Good

Spencer

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth a visit if in Dover overnight.

We booked the room on Hotel.com crossing from Calais after a challenging few days with a car that had broken down going through border control. The room was well priced, although a little small and tired, but so were we! On arrival we got a very warm welcome at the lovely reception.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful friendly staff , a beautiful room with lovely view
Stayed 1 night in Apr 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Christopher

Travelled with partner
Disliked: Amenities, property conditions & facilities
Its says theres wyfi in all room we were on the 3rd floor and the singnal was very poor, 4 times during are stay we complained at reception each time we were told it would be sorted but it never was.
Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Room was fine. Air conditioning was stuck on “heat”, which apparently you can’t change from the room, so we rang reception who changed it remotely. Air con was clicking when on, and displayed a warning message to change the filter. I fed this back to the man on reception in the morning, with a caveat that it wasn’t a complaint but maybe they want to look at it before the next people stay in the room. He barely looked at me when I fed it back, too interested in trying to start a conversation with a colleague, and just said “yeah we’ll look at that” - didn’t even ask the room number. Customer service on the desk when we arrived was friendly, when we left was dismissive. When we checked out, we gave the room number and he just replied “ok that’s done”. No pleasantries or warmth at all
Stayed 1 night in Apr 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Keeley

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Rev Terence

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff communication was terrible.. I learned more from the guests than the staff.. .. the spa.. yes it's free to guests that's a plus.. at no point was I told you need your own padlock!! So I went got unchanged. .. can't lock the locker a gust said about a pad lock so I changed went to spa reception.waist of time.. went to the main reception eventually I got a loan of a padlock. Restaurants information I was told wrong about opening and closing times.. but the worst was the parking.. at no point was I told about DO NOT PARK IN THE MARKED BAYS... as you will get a fine... So when you check i in ask the guests they are very helpful
Stayed 5 nights in Apr 2025

8/10 Good

Zafer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view
Stayed 2 nights in Apr 2025

4/10 Poor

Tannis

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property is shabby and outdated. Check in was a wait as there was no one at the counter. We had to fill out a form on an iPad even though I had given all of our info prior to arrival. The lift is slow and dirty. The floors are dirty and the carpets in The room are not vacuumed well. The worst of it all was the food in the hotel restaurant. We have travelled extensively and it was the WORST fare we’ve experienced. Completely inedible and all it was was a burger and fries and fish and chips. We wait over an hour at a take out spot because they said they were too busy to deliver to our room. Very disappointing. We won’t be back.
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with lovely view, easy parking and great room, lovely and clean with tea n coffee. Will definitely book again
Stayed 1 night in Apr 2025