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Jumeirah Zabeel Saray Dubai

5.0 star property
VIP Access

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Photo gallery for Jumeirah Zabeel Saray Dubai

Front of property – evening/night
Property video
Gift shop
Buffet
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

View in a map
Palm Jumeirah, West Crescent, Dubai
  • Place, Palm Islands
    ‪1 min walk‬
  • Place, Marina Beach
    ‪20 min drive‬
  • Place, Mall of the Emirates
    ‪21 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪41 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Grand Deluxe Two-Bedroom with balcony, access to luxury spa facilities and Kids & Teens Club

Grand Deluxe Two-Bedroom with balcony, access to luxury spa facilities and Kids & Teens Club | Premium bedding, minibar, in-room safe, desk

Grand Deluxe Two-Bedroom with balcony, access to luxury spa facilities and Kids & Teens Club

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Imperial One Bedroom Suite King, Club Lounge access/benefits, afternoon tea, luxury spa facilities

Imperial One Bedroom Suite King, Club Lounge access/benefits, afternoon tea, luxury spa facilities | Premium bedding, minibar, in-room safe, desk

Imperial One Bedroom Suite King, Club Lounge access/benefits, afternoon tea, luxury spa facilities

  • 94 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, balcony, Club Lounge access & benefits, afternoon tea, access to luxury spa facilities

Junior Suite, balcony, Club Lounge access & benefits, afternoon tea, access to luxury spa facilities | Premium bedding, minibar, in-room safe, desk

Junior Suite, balcony, Club Lounge access & benefits, afternoon tea, access to luxury spa facilities

10.0 out of 10
Exceptional
(2 reviews)
  • 66 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Imperial Two Bedroom Suite, Club Lounge access/benefits, afternoon tea, luxury spa facilities

Imperial Two Bedroom Suite, Club Lounge access/benefits, afternoon tea, luxury spa facilities | Premium bedding, minibar, in-room safe, desk

Imperial Two Bedroom Suite, Club Lounge access/benefits, afternoon tea, luxury spa facilities

  • 94 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Two-Bedroom Suite with Club Lounge access & benefits, afternoon tea, access to luxury spa facilities

Premium bedding, minibar, in-room safe, desk

Two-Bedroom Suite with Club Lounge access & benefits, afternoon tea, access to luxury spa facilities

  • 142 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Family Room with sea view, balcony, access to luxury spa and Kids & Teens Club

Premium bedding, minibar, in-room safe, desk

Deluxe Family Room with sea view, balcony, access to luxury spa and Kids & Teens Club

8.8 out of 10
Excellent
(9 reviews)
  • 56 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Room with sea view, balcony, access to luxury spa and Kids & Teens Club

Deluxe King Room with sea view, balcony, access to luxury spa and Kids & Teens Club | Premium bedding, minibar, in-room safe, desk

Deluxe King Room with sea view, balcony, access to luxury spa and Kids & Teens Club

9.4 out of 10
Exceptional
(34 reviews)
  • 46 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club King Room, sea view, balcony, Club Lounge access/benefits, afternoon tea, luxury spa facilities

Club King Room, sea view, balcony, Club Lounge access/benefits, afternoon tea, luxury spa facilities | View from room

Club King Room, sea view, balcony, Club Lounge access/benefits, afternoon tea, luxury spa facilities

9.0 out of 10
Wonderful
(4 reviews)
  • 46 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Family Room, balcony, Club Lounge access/benefits, afternoon tea, luxury spa facilities

Premium bedding, minibar, in-room safe, desk

Club Family Room, balcony, Club Lounge access/benefits, afternoon tea, luxury spa facilities

  • 56 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Family Room with balcony, access to luxury spa and Kids & Teens Club

Premium bedding, minibar, in-room safe, desk

Superior Family Room with balcony, access to luxury spa and Kids & Teens Club

9.0 out of 10
Wonderful
(13 reviews)
  • 56 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Room with balcony, access to luxury spa facilities and Kids & Teens Club

Superior King Room with balcony, access to luxury spa facilities and Kids & Teens Club | Premium bedding, minibar, in-room safe, desk

Superior King Room with balcony, access to luxury spa facilities and Kids & Teens Club

9.4 out of 10
Exceptional
(38 reviews)
  • 46 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (Imperial)

Grand Suite (Imperial) | Premium bedding, minibar, in-room safe, desk

Grand Suite (Imperial)

  • 310 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Four Bedroom Royal Villa, direct lagoon pool access, butler, daily breakfast & airport transfer

Four Bedroom Royal Villa, direct lagoon pool access, butler, daily breakfast & airport transfer | Premium bedding, minibar, in-room safe, desk

Four Bedroom Royal Villa, direct lagoon pool access, butler, daily breakfast & airport transfer

  • 461 sq m
  • 4 bedrooms
  • Lagoon view
  • Sleeps 10
  • 2 King Beds and 4 Double Beds

View all photos for Five Bedroom Royal Villa with Private Pool

Five Bedroom Royal Villa with Private Pool | Premium bedding, minibar, in-room safe, desk

Five Bedroom Royal Villa with Private Pool

  • 530 sq m
  • 5 bedrooms
  • Sea view
  • Sleeps 12
  • 3 King Beds and 4 Double Beds

View all photos for Superior King Room Sea View

Premium bedding, minibar, in-room safe, desk

Superior King Room Sea View

  • Sleeps 3

View all photos for Deluxe King Room Sea View

Premium bedding, minibar, in-room safe, desk

Deluxe King Room Sea View

  • Sleeps 3

View all photos for Club King Room Sea View

Lobby

Club King Room Sea View

  • Sleeps 3

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 3

View all photos for Imperial One Bedroom Suite

Living area | 48-inch LCD TV with cable channels, TV, iPod dock

Imperial One Bedroom Suite

  • Sleeps 3

View all photos for Two Bedroom Suite

Premium bedding, minibar, in-room safe, desk

Two Bedroom Suite

  • Sleeps 4

View all photos for Imperial Two Bedroom Suite

Premium bedding, minibar, in-room safe, desk

Imperial Two Bedroom Suite

  • Sleeps 4

View all photos for Grand Imperial Suite

Premium bedding, minibar, in-room safe, desk

Grand Imperial Suite

  • Sleeps 3

View all photos for Four Bedroom Lagoon Royal Villa

Premium bedding, minibar, in-room safe, desk

Four Bedroom Lagoon Royal Villa

  • Sleeps 8

View all photos for Five Bedroom Pool Royal Villa

Premium bedding, minibar, in-room safe, desk

Five Bedroom Pool Royal Villa

  • Sleeps 10

View all photos for Superior Double Room Sea View

Premium bedding, minibar, in-room safe, desk

Superior Double Room Sea View

  • Sleeps 3

View all photos for Club Double Room Sea View

Premium bedding, minibar, in-room safe, desk

Club Double Room Sea View

  • Sleeps 3

View all photos for Junior King Suite

Premium bedding, minibar, in-room safe, desk

Junior King Suite

  • Sleeps 3

View all photos for Grand Deluxe Two Bedroom

Premium bedding, minibar, in-room safe, desk

Grand Deluxe Two Bedroom

  • Sleeps 4

Ottoman Two Bedroom Family Room

  • Sleeps 4

Club Family Room, Balcony, Club Lounge Access/Benefits, Luxury SPA Facilities

  • Sleeps 3

Similar properties

Front of property – evening/night
Atlantis, The Palm
  • On private beach
  • Pool
  • Spa
  • Kids pool
4.7 out of 5, Exceptional, 1,618 reviews
The price is CHF 619
includes taxes & fees
7 Dec - 8 Dec
Atlantis, The Palm

About this property

Jumeirah Zabeel Saray Dubai

Luxury hotel on the beach, with 2 outdoor pools
Catch some rays on Jumeirah Zabeel Saray Dubai's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 10 restaurants.
Jumeirah Zabeel Saray Dubai offers 405 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach and 2 outdoor tennis courts are featured at the hotel. 2 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Talise Ottoman Spa has 42 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Jumeirah Zabeel Saray Dubai. During your stay, you're just a quick walk from Palm Islands. Enjoy features like free WiFi in public areas and free valet parking, plus 2 indoor pools.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Imperium, a brasserie that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 indoor and 2 outdoor pools
  • Treat yourself to body scrubs, aromatherapy or body wraps at Talise Ottoman Spa
  • Services include supervised childcare, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a gym
  • Guests have great things to say about the clean guestrooms and the family-friendly amenities
  • 11 minutes by car from The Pointe and 12 minutes from Palm Jumeirah Mall
Step outside to unwind on the sandy beach. Enjoy your summer holiday at Jumeirah Zabeel Saray Dubai with a pampering treatment at the full-service spa and refreshing swim in one of the 2 indoor and 2 outdoor swimming pools.

There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. This luxury hotel also offers a children's pool, outdoor tennis courts and a steam room. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.
Imperium – This brasserie specialises in international cuisine and serves breakfast, brunch and dinner. A children's menu is available.
Zenzi Beach – This beachfront restaurant specialises in Mediterranean cuisine and serves brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Amala – This restaurant specialises in Indian cuisine and only serves dinner. Reservations are required. Open daily.
Al Nafoorah – Overlooking the ocean and pool, this restaurant specialises in Middle Eastern cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Tori Tori – This beachfront restaurant specialises in Japanese cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: AED 170 for adults and AED 85 for children
  • 10 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Nafoorah
  • Amala
  • Imperium
  • Tori Tori
  • Zenzi Beach

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Kayaking
  • Motor boating
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Water sports equipment
  • Windsurfing

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 42 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
All guests must present valid passport or government issued photo identification at check-in.

Renovations and closures

The property will be renovating from 1 August 2025 to 15 November 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms

Alternative facilities are located off-site and include:

  • Business facilities
  • Health club
  • Outdoor pool
  • Indoor pool
  • Recreational facilities

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 170 for adults and from AED 85 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please be advised that all guests, including children, staying at Jumeirah Zabeel Saray are required to present valid identification upon check-in, which may be either a passport or a GCC National ID card. UAE driver's licenses are acceptable for UAE Nationals only. UAE Nationals may check in with either a passport, National ID, or a valid UAE driver's license.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Jumeirah Saray
Jumeirah Saray Zabeel
Jumeirah Zabeel Saray
Jumeirah Zabeel Saray Dubai
Jumeirah Zabeel Saray Hotel
Jumeirah Zabeel Saray Hotel Dubai
Saray Jumeirah
Zabeel Jumeirah
Zabeel Jumeirah Saray
Zabeel Saray Jumeirah
Jumeirah Zabeel Saray
Jumeirah Zabeel Saray Dubai Hotel
Jumeirah Zabeel Saray Dubai Dubai
Jumeirah Zabeel Saray Dubai Hotel Dubai

Jumeirah Zabeel Saray Dubai Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 806 out of 1005 reviews
Rating 8 - Good. 102 out of 1005 reviews
Rating 6 - Okay. 55 out of 1005 reviews
Rating 4 - Poor. 24 out of 1005 reviews
Rating 2 - Terrible. 18 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Paul Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, attentive and professional staff, great options for dining and excellent service for clubroom guests.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jeremy

Stayed 1 night in Aug 2025

8/10 Good

ahmed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place but this time the five bedrooms villa was not impressed by but the four bedrooms villa are very nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Olu-benga, Cheadle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Am amazing experience. Exceptional staff, excellent hotel with fantastic facilities; great food. Great views; Staff that always went above and beyond. They were quite decent in sending a message beforehand to warn there was some renovation going on so o decided to reduce my stay and spend the rest of the tome at Madinat Jumeirah, however if there was renovation going on, there was no sight or sound of it, so now i wish i had stayed longer. Absolutely perfect hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Lina, Woodside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent
Stayed 7 nights in Aug 2025

10/10 Excellent

Efren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, with great staff and the dine around options were great too. Would definitely recommend.
Stayed 7 nights in Jul 2025

10/10 Excellent

Adianna

Stayed 7 nights in Jul 2025

10/10 Excellent

noel

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Le-Linh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael, Satellite Beach

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel property is beautiful and the hotel staff service is five star!
Stayed 1 night in Jul 2025

10/10 Excellent

Tahrir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

4/10 Poor

Nunziata

Travelled with family
Disliked: Amenities, property conditions & facilities
Ok .
Stayed 1 night in Jul 2025

10/10 Excellent

Ahlam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Star stuff

In my opinion I will give this hotel 4 star from 5 star it was great family vacation was best , but the stuff in the hotel their exceptional service and kindness and their welcoming hospitality I will give this hotel 5 star from 5 , speciall thanks to Saeed and shalaby and Mahmoud and all the stuff they are really a star
Stayed 3 nights in Jul 2025

10/10 Excellent

Faizan ali, Bradford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 9 nights in Jul 2025

4/10 Poor

TCH

Travelled with family
Disliked: Staff & service
We recently stayed at the Andaz in a one-bedroom suite and, unfortunately, our experience Review of Andaz – One-Bedroom Suite did not meet expectations. Prior to arrival, we specifically communicated our for the room setup, but none of these requests were acknowledged or fulfilled. The staff interaction, especially during check-in, was somewhat awkward and lacked the genuine warmth and friendliness we’ve experienced at neighboring resorts. Given that we were traveling with a young baby, we expected a more attentive welcome. However, I must acknowledge one member of staff who thoughtfully gifted our son a camel toy several days into our stay. It was a kind gesture, though it highlighted further the missed opportunity by the original check-in team to create a positive first impression. The room itself was well-equipped with kitchen utensils but lacked a basic item—a chopping board—which was quite inconvenient. It’s surprising that such a simple yet essential tool was overlooked in the room’s setup. Our primary reason for choosing this hotel was to enjoy the facilities, particularly the pool area. Unfortunately, the main pool was out of service during our stay, and we discovered upon arrival that children are not permitted in the rooftop pool. The alternative offered was access to the pool facilities at the Fairmont hotel nearby. However, expecting guests with a young child to travel to an
Stayed 6 nights in Jul 2025

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, Parmi at breakfast was the sweetest. Everyone was welcoming and kind
Stayed 6 nights in Jul 2025

10/10 Excellent

Adriana Esperanza Pardave

Travelled with family
Liked: Amenities
The hotel is so beautiful. People very nice. Beyond clean rooms. Convenient restaurants to eat not just at the hotel but at other restaurants from the same hotel chain. In general great service. I would definitely recommend it.
Stayed 6 nights in Jul 2025

10/10 Excellent

nusrat

Stayed 3 nights in Jul 2025

10/10 Excellent

Federico

Stayed 2 nights in Jul 2025

10/10 Excellent

Jalal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect apart from the food. The breakfast buffet did not stand to the five-star level of the hotel. The omelette bar was the only kiosk that performed well. The pastries were soggy and tasteless. Other foods like fava beans, balilah, labneh, bread were near disgusting. The beef bacon was always over cooked, hard and dry. The coffee was horrible. We also dined at the Lebanese restaurant there one night and again inedible… such a shame for a beautiful place. Still rated five stars because the place and staff deserve it.
Stayed 5 nights in Jul 2025

10/10 Excellent

Yunaysis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful, we really enjoyed our stay and the hospitality from the staff in general made us feel like home away from home. Loved the decor and the variety of restaurants/ cuisines that they offered. It's a little far from downtown Dubai but it's worth the experience. Highly recommend it.
Stayed 4 nights in Jul 2025

8/10 Good

Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel but hard to sleep

Great hotel. But they congregate families in rooms next to each other and had a few sleepless nights due to interlocking rooms - the noise through the doors was terrible.
Stayed 8 nights in Jul 2025

10/10 Excellent

Ingrid

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good. Service was good and scenery was amazing. Would recommend every time.
Stayed 7 nights in Jul 2025

10/10 Excellent

Ambreen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025