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Radisson Hotel & Conference Centre West Edmonton

2.5 star property

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Photo gallery for Radisson Hotel & Conference Centre West Edmonton

Lobby
Lounge
Premium bedding, Select Comfort beds, individually furnished, desk
Indoor pool, pool loungers
Restaurant

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
18035 Stony Plain Road, Edmonton, AB, T5S 2C3
  • Place, West Edmonton Mall
    ‪2 min drive‬
  • Place, Fantasyland
    ‪3 min drive‬
  • Place, Galaxyland
    ‪4 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, Select Comfort beds, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, Select Comfort beds, individually furnished, desk

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, Select Comfort beds, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, Select Comfort beds, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(92 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, Select Comfort beds, individually furnished, desk

Room, 1 Queen Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, Select Comfort beds, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

7.6 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking

Premium bedding, Select Comfort beds, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Premium bedding, Select Comfort beds, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Queen Bed

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About this property

Radisson Hotel & Conference Centre West Edmonton

Hotel with free parking, near West Edmonton Mall
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and a business centre. Housekeeping is available on request.
Radisson Hotel & Conference Centre West Edmonton offers 163 accommodations with coffee/tea makers and a hairdryer. This individually furnished accommodation has separate sitting areas. Select Comfort beds feature premium bedding. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Edmonton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The shopping around Radisson Hotel & Conference Centre West Edmonton gets high marks from our customers. During your stay, you'll be close to West Edmonton Mall. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Just a 4-minute drive from West Edmonton Mall and 13 minutes from Rogers Place
  • Pets welcome for a fee (restrictions apply)
Radisson Hotel & Conference Centre West Edmonton offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 118403 square feet (11000 square metres) and includes conference space. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Radisson Hotel & Conference Centre West Edmonton. Free self parking is available.

This Edmonton hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.
Radisson Hotel & Conference Centre West Edmonton has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 15 to 30 for adults and CAD 15 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 118,403 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 41-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 300.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 for adults and CAD 15 to 30 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Coast West Edmonton Hotel
Coast West Edmonton
Coast West Edmonton Hotel Conference Center
Coast West Edmonton Hotel Conference Centre
Radisson Hotel Conference Centre West Edmonton
Radisson Hotel & Conference Centre West Edmonton Hotel
Radisson Hotel & Conference Centre West Edmonton Edmonton
Radisson Hotel & Conference Centre West Edmonton Hotel Edmonton

Radisson Hotel & Conference Centre West Edmonton Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 794 out of 2173 reviews
Rating 8 - Good. 535 out of 2173 reviews
Rating 6 - Okay. 370 out of 2173 reviews
Rating 4 - Poor. 219 out of 2173 reviews
Rating 2 - Terrible. 255 out of 2173 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Derek

I didn’t like the 25$ charge to check in 45minits early
Stayed 1 night in Sep 2025

10/10 Excellent

Presley

Stayed 3 nights in Sep 2025

2/10 Terrible

Leandra

Stayed 2 nights in Sep 2025

6/10 Okay

Ashley, Fort McMurray

Travelled with family
Disliked: Property conditions & facilities
Paint peeling off walls and no phone in the room
Stayed 1 night in Sep 2025

2/10 Terrible

Jennifer

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I was provided a room in the older side of the hotel and it was very disgusting. My room and hall smelt of urine and a lot of bugs. I did request a move but they told me they were sold out and was not accommodated. I was not impressed.
Stayed 4 nights in Sep 2025

10/10 Excellent

Connie

Stayed 1 night in Sep 2025

8/10 Good

Jaimie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay, But Early Check-In Fee Was Disap

★★★★ I had a comfortable stay at the Radisson West Edmonton. The room was spacious, clean, and the bed was very comfortable. I appreciated the free parking and the smooth check-in and check-out process. One detail I really liked was that the front desk staff didn’t announce my room number out loud when handing me the key — a small but thoughtful touch for privacy. However, I was disappointed to be told there would be a $35 charge for early check-in, even though rooms were available. I understand policies vary, but having worked in hotels across two countries, I’ve never seen this fee applied when a room is ready. It felt unnecessary and not very guest-friendly. I didn’t use the pool (no hot tub) or the fitness centre, and I wasn’t informed where it was — though I didn’t ask. I also didn’t use the Wi-Fi, and breakfast wasn’t included, which was a bit of a downside. That said, the on-site restaurant was good, and the staff there were friendly. Overall, it was a solid stay with a few areas for improvement.
Stayed 5 nights in Sep 2025

10/10 Excellent

Laura

Stayed 2 nights in Sep 2025

6/10 Okay

Laura

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Tried to call 4 times on my drive there to request an early check in, they never answered the phone. When I got to the hotel and asked about it they said they would call when my room was ready and never did. Staff was not very helpful. The elevator was disgusting as were the hallways. The room was decent however everything else about the place definitely made a negative impact
Stayed 1 night in Sep 2025

2/10 Terrible

Willow

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms smelled musty, they wrre dirty, sheets stained. We even moved rooms and still gross
Stayed 1 night in Sep 2025

8/10 Good

Ann

Travelled with partner
The only issue was the confusion during check in. There was no organization to it. Another women pushed in to the desk area before I was finished checking in. None of the staff advised her that I was still in the process of checking in. I did express check out and have yet to receive a copy via email. 6 hrs after check out
Stayed 1 night in Sep 2025

2/10 Terrible

Miranda

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dated and dirty - bugs in the room, paint peeling, flooring lifting. Honestly worse shoes in the room the entire time as it was so gross.
Stayed 1 night in Sep 2025

6/10 Okay

Bethlehem

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

Brigitte, Vanderhoof

Liked: Staff & service
Dated in the halls, but our rooms were ok.
Stayed 1 night in Sep 2025

4/10 Poor

colleen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My room smelled like smoke. When checking in there was an overpowering smell of marijuana. My bathroom sink was not clean, black spots all Over. The tub did not drain when showering and the bathroom smelled like urine. Numerous people sitting on the curb outside the hotel in varying conditions. Would not recommend!
Stayed 1 night in Sep 2025

10/10 Excellent

Hannah

Travelled with partner
Liked: Amenities
The stay was great.
Stayed 1 night in Sep 2025

10/10 Excellent

alex

Stayed 2 nights in Jul 2025

6/10 Okay

Carrie

Travelled with family
Disliked: Property conditions & facilities
The hotel is very old and needs a facelift. Very noisy. They had to move us rooms at midnight due to the noise in the neighbours rooms
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quick check in, room was very clean and tidy. Staff was very friendly
Stayed 1 night in Sep 2025

6/10 Okay

Robin

Stayed 2 nights in Sep 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely appointed and excellent location room could use minor cosmetic improvements as could pretty much everything everywhere.
Stayed 2 nights in Sep 2025

10/10 Excellent

Adebowale kazeem

Liked: Cleanliness
Stayed 2 nights in Aug 2025

8/10 Good

Starla

Stayed 2 nights in Sep 2025

8/10 Good

Lee

Stayed 1 night in Sep 2025

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price Great food at the restaurant
Stayed 1 night in Sep 2025