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Montego Mermaid Beach Motel

3.0 star property

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Photo gallery for Montego Mermaid Beach Motel

Coffee shop
Point of interest
Coffee shop
Point of interest
Traditional Double Room, 1 Queen Bed, Kitchenette | Room amenity

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
2395 Gold Coast Highway, Mermaid Beach, QLD, 4218
  • Place, Pacific Fair Shopping Centre
    ‪2 min drive‬
  • Place, The Star Gold Coast
    ‪3 min drive‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪3 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪20 min drive‬

Room options

View all photos for Deluxe Suite, 2 Bedrooms, Kitchenette

Deluxe Suite, 2 Bedrooms, Kitchenette | Select Comfort beds, individually decorated, individually furnished

Deluxe Suite, 2 Bedrooms, Kitchenette

9.0 out of 10
Wonderful
(2 reviews)
  • 55 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Executive Suite, 2 Bedrooms, Terrace

Executive Suite, 2 Bedrooms, Terrace | Living area | 24-inch flat-screen TV with digital channels, TV

Executive Suite, 2 Bedrooms, Terrace

  • Garden view
  • 68 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Family Room, Multiple Beds, Kitchenette

Family Room, Multiple Beds, Kitchenette | Select Comfort beds, individually decorated, individually furnished

Family Room, Multiple Beds, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Traditional Twin Room, Multiple Beds, Kitchenette

Traditional Twin Room, Multiple Beds, Kitchenette | Select Comfort beds, individually decorated, individually furnished

Traditional Twin Room, Multiple Beds, Kitchenette

9.2 out of 10
Wonderful
(19 reviews)
  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Traditional Double Room, 1 Queen Bed, Kitchenette

Traditional Double Room, 1 Queen Bed, Kitchenette | Select Comfort beds, individually decorated, individually furnished

Traditional Double Room, 1 Queen Bed, Kitchenette

9.4 out of 10
Exceptional
(20 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Queen Bed, Kitchenette

Superior Double Room, 1 Queen Bed, Kitchenette | Select Comfort beds, individually decorated, individually furnished

Superior Double Room, 1 Queen Bed, Kitchenette

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Montego Mermaid Beach Motel

An outdoor pool, a coffee shop/cafe and laundry facilities are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, tour/ticket assistance and a garden are on-site. Housekeeping is available on request.
Montego Mermaid Beach Motel offers 22 air-conditioned accommodations, which are accessible via exterior corridors, and features complimentary bottles of water and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature Select Comfort mattresses. Fridges and microwaves are provided.

Guests can surf the web using complimentary wireless Internet access. 24-inch flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the motel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Montego Mermaid Beach Motel. During your stay, you're just a quick walk from Mermaid Beach. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the café
  • English breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and a vending machine
  • Guests have great things to say about the value of their stay and the helpful staff
  • 8 minutes by foot from Putt Putt Golf Mermaid Beach and a 2-minute drive from Pacific Fair Shopping Centre
There's a coffee shop/cafe on site. Public spaces have free WiFi. An outdoor pool, a vending machine, and tour/ticket assistance are also featured at Montego Mermaid Beach Motel. Limited free parking is available on a first-come, first-served basis.

This 3-star Gold Coast motel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 1:00 PM.
The Buddha Cafe – On-site café.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily English breakfast available 7:00 AM to 1:00 PM for a fee: AUD 20 to 25 per person
  • A coffee shop/cafe

Restaurants on site

  • The Buddha Cafe

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Pool toys
  • Rollaway/extra bed (surcharge)

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a nature reserve
  • Pool loungers

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay
  • Breakage deposit: AUD 100 per stay
  • Spring Break deposit: AUD 500 per stay for guests aged under 21 years old staying between 15 November and 30 November
  • A damage deposit of AUD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately AUD 20 to 25 per person
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: AUD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property requires payment in advance for any late-arrival bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Alcohol isn't served at Montego Mermaid Beach Motel.

Property is also known as

A' Montego Mermaid Beach
A' Montego Mermaid Beach Motel
Montego Mermaid Beach
Montego Mermaid Beach Motel
Montego Motel Mermaid Beach
Montego Mermaid Motel Mermaid
Montego Mermaid Beach Motel Motel
Montego Mermaid Beach Motel Mermaid Beach
Montego Mermaid Beach Motel Motel Mermaid Beach

Montego Mermaid Beach Motel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 178 out of 649 reviews
Rating 8 - Good. 211 out of 649 reviews
Rating 6 - Okay. 161 out of 649 reviews
Rating 4 - Poor. 62 out of 649 reviews
Rating 2 - Terrible. 37 out of 649 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Jon

Room clenliness
Stayed 2 nights in Dec 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, amenities
Very helpful and polite staff . Close to our destination and good coffee shop.
Stayed 1 night in Dec 2025

10/10 Excellent

Jocelyn

Business traveller
Liked: Cleanliness, staff & service, amenities
Location friendly staff close to beach good size room cozy bed
Stayed 1 night in Nov 2025

8/10 Good

Steve

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Peter, Eagle Point

Liked: Cleanliness, amenities
Brilliant fantastic people great place rooms awesome and amazing cafe next door they get my highest recommendation
Stayed 1 night in Nov 2025

8/10 Good

Pedro, Brisbane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Nov 2025

10/10 Excellent

Greer

Liked: Cleanliness, property conditions & facilities
a++
Stayed 2 nights in Nov 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Adam

Stayed 1 night in Oct 2025

8/10 Good

Adam

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

johan

Stayed 2 nights in Oct 2025

8/10 Good

Adam

Stayed 1 night in Sep 2025

8/10 Good

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dawn

Travelled with group
Nice and clean looking beds comfortable to sleep in
Stayed 1 night in Aug 2025

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely staff, impeccably clean. Rooms are a bit outdated and could do with a refit instead of just a paint-over, but overall a good stay. Roadworks out the front were horrible and ran all night it seemed, however that is not the fault of the hotel!
Stayed 2 nights in Aug 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ngahere

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, easy process, beautiful and clean. This location js perfect and I would definitely stay here again!
Stayed 1 night in Aug 2025

10/10 Excellent

Sharn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and the room was clean. Easy walk to the beach. We had a lovely stay.
Stayed 1 night in Aug 2025

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the free upgrade. The room was spacious, clean, and generally very nice. The thing that nearly ruined the stay for us was the very loud construction work that took place until nearly midnight, which made it impossible to sleep. This may not be the hotel’s fault, but if you’re planning to stay in the area, you should be mindful that this loud noise will take place late into the night.
Stayed 1 night in Jul 2025

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious.
Stayed 1 night in May 2025

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Jessica

Stayed 2 nights in May 2025

6/10 Okay

Roslyn

Travelled with partner
Liked: Staff & service
The Motel was as expected for the price, comfortable bed. After hours check in was easy to arrange by calling reception. The downside was there was all night roadworks going on right in front of the motel which kept me awake all night even with ear plugs in. Not the motels fault but I would of liked to be aware of this before I booked, as I was there before an important appointment and would of paid extra to be somewhere where I would of got some sleep.
Stayed 1 night in May 2025

10/10 Excellent

Wei Huan

Stayed 1 night in Apr 2025