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Hanoi Pearl Hotel

4.0 star property
VIP Access

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Photo gallery for Hanoi Pearl Hotel

Lobby
Aerial view
Deluxe Window Room, No View | 1 bedroom, minibar, in-room safe, individually decorated
Deluxe Window Room, No View | Bathroom | Rainfall showerhead, designer toiletries, hair dryer, bathrobes
Hot stone massages, deep-tissue massages, Swedish massages

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
No 6, Bao Khanh Lane, Hoan Kiem Dist, Hanoi, 10000
  • Hoan Kiem Lake
    ‪2 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premier Suite

Premier Suite | 1 bedroom, minibar, in-room safe, individually decorated

Premier Suite

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Window Room, No View

Deluxe Window Room, No View | 1 bedroom, minibar, in-room safe, individually decorated

Deluxe Window Room, No View

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Room, City View

Executive Room, City View | 1 bedroom, minibar, in-room safe, individually decorated

Executive Room, City View

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Romance Classic Room, No Windows

Romance Classic Room, No Windows | 1 bedroom, minibar, in-room safe, individually decorated

Romance Classic Room, No Windows

8.6 out of 10
Excellent
(7 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room, City View

Deluxe Triple Room, City View | 1 bedroom, minibar, in-room safe, individually decorated

Deluxe Triple Room, City View

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View | 1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room, City View

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite, Terrace, City View

Suite, Terrace, City View | 1 bedroom, minibar, in-room safe, individually decorated

Suite, Terrace, City View

10.0 out of 10
Exceptional
(1 review)
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Connecting Room

1 bedroom, minibar, in-room safe, individually decorated

Family Connecting Room

  • 60 sq m
  • City view
  • Sleeps 6
  • 2 Single Beds and 1 King Bed

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Bar (on property)

L’HÔTEL du LAC Hanoi

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
4.9 out of 5, Exceptional, (1116)
The price is CHF 58
for 1 room
includes taxes & fees
24 Jul - 25 Jul
L’HÔTEL du LAC Hanoi

About this property

Hanoi Pearl Hotel

Lakefront Hanoi hotel connected to a shopping centre, steps from Hoan Kiem Lake
This smoke-free hotel features a full-service spa, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
Hanoi Pearl Hotel offers 70 air-conditioned accommodations with minibars and a safe. Each accommodation is individually decorated. 32-inch LCD televisions come with satellite channels. Bathrooms include a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages and Swedish massages.
Our customers tell us that they can't get enough of the helpful staff at Hanoi Pearl Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, a full-service spa and a restaurant are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Candles Restaurant
  • Indulge with Swedish massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the area's walkability and the helpful staff
  • Steps from Hoan Kiem Lake and Hang Gai Street
Hanoi Pearl Hotel offers its guests a full-service spa and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Hanoi Pearl Hotel.

This 4-star Hanoi hotel is smoke free.

Candles Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Lounge and Cafe Terrace – This bar only serves light fare.
Room service (during limited hours) is available.

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Candles Restaurant
  • Lounge and Cafe Terrace
  • Roof Top Bar

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On a lake
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2013
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The hotel's entrance is not accessible by car every Friday from 7 PM through Sunday due to traffic restrictions. Guests planning to arrive on weekends should contact this property in advance for arrival instructions.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Pearl Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 920000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VND 920000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Pearl
Hanoi Pearl Hotel
Hotel Hanoi Pearl
Hotel Pearl Hanoi
Pearl Hanoi
Pearl Hanoi Hotel
Pearl Hotel Hanoi
Hanoi Pearl Hotel Hotel
Hanoi Pearl Hotel Hanoi
Hanoi Pearl Hotel Hotel Hanoi

Hanoi Pearl Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 624 out of 1001 reviews
Rating 8 - Good. 306 out of 1001 reviews
Rating 6 - Okay. 55 out of 1001 reviews
Rating 4 - Poor. 8 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities

Returning Guests

Great location in quiet street with easy walking distance to lake and busy section of old quarter.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cuc

Stayed 2 nights in Apr 2025

10/10 Excellent

Nadja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

PAUL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful and knowledgeable staff, all around great people and we will come back again…. we were a bit hesitant re “the North” however that was a “nothing burger”…. an international city w amazing people and history!
Stayed 3 nights in Apr 2025

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Pearl for one night. It was very conveniently located close to all the shops, restaurants, and night life within the Old Quater. The staff and service was one of the best in the Old Quarter area.
Stayed 1 night in Mar 2025

10/10 Excellent

Victoria

Stayed 2 nights in Mar 2025

10/10 Excellent

Spoorthi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great, staff was helpful and kind. Allowed for early check in and helped store our bags
Stayed 1 night in Mar 2025

6/10 Okay

Christie

Travelled with family
Liked: Cleanliness, staff & service
This hotel is in a great location. It is rather dated and shows its age. A caution to older travelers... The bathtub is built on a platform, making rather high off the ground. As a senior traveler, this posed a major safety issue for me. If you have any mobility issue, I would think twice about this hotel.

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High end hotel with budget pricing. Staff is very friendly and attentive. Hotel is really clean and comfortable. Everything is within walking distance to this hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Yaser

Stayed 2 nights in Mar 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted a functional hotel that was well located. The property was older, but renovated. I was willing to trade off an excellent walkable location for a newer hotel and my room had everything that any other hotel would have - two TV's and a modern marble walled shower. Plus, I could walk upstairs to a very nice rooftop bar. The best thing about the hotel was the staff. They were super informative and professional. Clark was excellent! Best part is you can find everything you would want right on the street a stones throw from the hotel. My favorite place was Leo's on the second floor down the alley and up the stairs to the left. Lot's of people from aropund the world were hanging out. Hanoi Pearl was a great way to start off my trip to Hanoi.
Stayed 2 nights in Mar 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 👍
Stayed 1 night in Mar 2025

10/10 Excellent

JEAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

kien, fullerton

Stayed 5 nights in Dec 2024

10/10 Excellent

James

PEARL JOY

This was my second time staying in this amazing property. First time was last month for four nights and staying another four nights. The buffet is the best we have ever had in Asia… The reception and the staff in the restaurant are so friendly and always enough English to understand easily… Only three minute walk to the lake we will be back.
Stayed 1 night in Feb 2025

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Old Quarter!

The staff were very kind and accommodating, the location is great! Very quiet at night and comfortable rooms with all the amenities
Stayed 3 nights in Feb 2025

6/10 Okay

Catriona

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Dean

Liked: Staff & service
Staff were very friendly and helpful.
Stayed 1 night in Feb 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel y servicio al cliente. Felicitaciones!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Brenda, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location in Hanoi Old Quarter. Amazing staff that spoke good English and were able to make suggestions for us about what direction we should wander, what things we should see and how to navigate the map they provided for us. Our room was lovely. Beautiful and modern and quiet despite the active night life. We loved the area and could easily have spent 1-2 more days exploring (if time had allowed) and not been the least but bored! I recommended getting a massage from the Pearls spa…it was great! Overall we were impressed with the beautiful hotel and the incredible people.
Stayed 1 night in Feb 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Cara, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location a couple blocks from Ho ham kiem lake, the old quarter, and weekend night market. Location is on a smaller side street so it is quieter which was appreciated. Dominic and Kevin were great in making sure we able to reserve a car to the airport very early in the morning and to arrange tours. Breakfast staff and chef were friendly and made nice soups and omelots to order. Rooftop bar with view over the lake for the tet ny eve fireworks. Wonderful stay and definitely recommend
Stayed 6 nights in Jan 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice customer service, in a quiet street, easy to get around, I will stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Judy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were stupendous, Dominic N especially. There was a mix up with my credit card so i was asked to go by the hotel to pay for my hotel room. I went and paid in cash, but due to a misunderstanding with expedia PG rules, i was supposed to pay by credit. I asked Dominic if there was any way to get the cash back and pay by credit instead and he said YES!!! i was not expecting that honestly. staff all knew who i was as soon as i mentioned my name... don't know if that good of bad...LOL It was a memorable stay.
Stayed 1 night in Jan 2025