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Hotel Am Schloss

3.0 star property

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Photo gallery for Hotel Am Schloss

Guests can dine or socialize in the courtyard, surrounded by historic architecture.
Stylish residential building with individual living spaces, outdoor seating, and a lush garden.
Cozy living space with a kitchenette, dining area, and comfortable seating.
Enjoy a comfortable stay in this stylish room with a large bed, desk, and flat-screen TV.
Step into a warm and inviting space with a spacious reception area, wooden staircase, and ample storage.

Popular amenities

  • 24/7 front desk
  • Laundry
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Zwingerstrasse 20, Heidelberg, Baden-Württtemberg, 69117
  • Marktplatz
    ‪1 min walk‬
  • Heidelberg Castle
    ‪2 min walk‬
  • University of Heidelberg Old Campus
    ‪6 min walk‬
  • Mannheim (MHG)
    ‪15 min drive‬

Room options

View all photos for Single Room

1 bedroom, hypo-allergenic bedding, minibar, desk

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Grand Apartment, Multiple Beds, Shared Bathroom, City View (Own Terrace )

1 bedroom, hypo-allergenic bedding, minibar, desk

Grand Apartment, Multiple Beds, Shared Bathroom, City View (Own Terrace )

  • 100 sq m
  • City view
  • Sleeps 8
  • 4 Queen Beds

View all photos for Classic Quadruple Room, 1 Queen Bed with Sofa bed, City View

Classic Quadruple Room, 1 Queen Bed with Sofa bed, City View | 1 bedroom, hypo-allergenic bedding, minibar, desk

Classic Quadruple Room, 1 Queen Bed with Sofa bed, City View

9.0 out of 10
Wonderful
(4 reviews)
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Classic Triple Room, 1 Queen Bed with Sofa bed, City View

1 bedroom, hypo-allergenic bedding, minibar, desk

Classic Triple Room, 1 Queen Bed with Sofa bed, City View

9.6 out of 10
Exceptional
(5 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Basic Double Room, 1 Double Bed, City View

1 bedroom, hypo-allergenic bedding, minibar, desk

Basic Double Room, 1 Double Bed, City View

9.4 out of 10
Exceptional
(6 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room, 1 King Bed, Kitchenette, City View

1 bedroom, hypo-allergenic bedding, minibar, desk

Deluxe Double or Twin Room, 1 King Bed, Kitchenette, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Comfort Double Room, 1 Double Bed, City View

Comfort Double Room, 1 Double Bed, City View | 1 bedroom, hypo-allergenic bedding, minibar, desk

Comfort Double Room, 1 Double Bed, City View

8.2 out of 10
Very good
(10 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Panoramic Apartment, 2 Bedrooms, City View (own Terrasse)

1 bedroom, hypo-allergenic bedding, minibar, desk

Panoramic Apartment, 2 Bedrooms, City View (own Terrasse)

9.4 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Apartment, 2 Bedrooms, 2 Bathrooms, City View (Kitchenette)

High chair

Basic Apartment, 2 Bedrooms, 2 Bathrooms, City View (Kitchenette)

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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Enjoy a glass of champagne on the balcony with a view of the town and hilly landscape.

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  • Spa
  • Pet-friendly
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4.4 out of 5, Excellent, (265)
The price is CHF 114
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includes taxes & fees
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About this property

Hotel Am Schloss

Pet-friendly hotel connected to a railway/underground station in Heidelberg with a rooftop terrace
A rooftop terrace, laundry facilities and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance and a front desk safe are on-site.
Hotel Am Schloss offers 24 accommodations with washers/dryers and minibars. Cable televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

This Heidelberg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Hotel Am Schloss's great location gets high marks from our customers. During your stay, you'll be connected to a railway/underground station and just a quick walk from Heidelberg Castle. Enjoy features like free WiFi in public areas, plus a rooftop terrace and laundry facilities.
  • Free WiFi
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Guests have great things to say about the location and the helpful staff
  • Steps from Neckar Valley-Odenwald Nature Park and Dokumentations - Und Kulturzentrum der Deutschen Sinti und Roma
  • Cats and dogs welcome for a fee
As a guest of Hotel Am Schloss, you'll find a rooftop terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Hotel Am Schloss also features complimentary newspapers in the lobby, laundry facilities, and shopping on site.

Smoking is allowed in designated areas at this 3-star Heidelberg hotel.

Languages

English, French, German, Greek, Indonesian, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 13 per day); discounts available
  • Wheelchair-accessible parking available

Things to do

  • Shopping

Family friendly

  • Cot (surcharge)
  • Highchair
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Champagne service
  • Minibar

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 23 December and 6 January.

Access methods

Staffed front desk

Pets

  • Pets: EUR 6 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per day.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 13 per day (82 ft away)
  • Pet fee: EUR 6 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Am Schloss
Am Schloss Heidelberg
Am Schloss Hotel
Hotel Am Schloss
Hotel Am Schloss Heidelberg
Hotel Am Schloss Hotel
Hotel Am Schloss Heidelberg
Hotel Am Schloss Hotel Heidelberg

Hotel Am Schloss Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 186 out of 310 reviews
Rating 8 - Good. 108 out of 310 reviews
Rating 6 - Okay. 15 out of 310 reviews
Rating 4 - Poor. 0 out of 310 reviews
Rating 2 - Terrible. 1 out of 310 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location. Ask for room 16 for an incredible view of the castle.
Stayed 1 night in Apr 2025

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heidelberg fairytale family vacation

The receptionist at our check in was wonderful! She provided us with a map of Heidelberg and noted attractions for us. She is a great spokesperson for this town. My cappuccino at breakfast was the best I’ve had yet in Germany, and breakfast staff were amazing too. Our room is enormous and like a studio apartment, highly recommend.
Stayed 1 night in Mar 2025

8/10 Good

HanGyeom, Ansan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's old but very clean. And the breakfast was very good and the staff was friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the heart of all the shops and restaurants in Heidelberg! We were 132 steps away from the castle! The room was large, clean, and spacious. The view from our window was very nice too. The receptionist was lovely! So helpful and patient. We will definitely stay at this hotel again!
Stayed 1 night in Feb 2025

10/10 Excellent

Patrice

Stayed 1 night in Feb 2025

2/10 Terrible

Nir

Stayed 2 nights in Jan 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for seeing the castle and walking

Stayed with my mom here while visiting the Heidelberg Christmas Markets! Very close to the main markets, and the funicular up to the castle was basically attached to the hotel’s bldg. Perfect location for seeing the castle and walking through the Christmas markets!
Stayed 1 night in Dec 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay!

Our stay at the Hotel Am Schloss in Heidelberg was fantastic. The hotel is in a great location to explore the old town. it is clean and comfortable. The best part is the amazing view of the castle! Great stay. Highly recommend!
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Stayed 1 night in Dec 2024

10/10 Excellent

LEVAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice hotel and friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

MICHAEL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for access to the castle. Attached parking garage is great!
Stayed 1 night in Dec 2024

6/10 Okay

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, walkable to everything. No elevator though so it was difficult since we had alot of luggage and it was heavy. Airflow was stiff
Stayed 2 nights in Dec 2024

10/10 Excellent

Shauna

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED this spot, it was such a gem. The location is as good as it can get. The staff was so friendly and welcoming. We were all very pleased with our stay! We also loved the breakfast, as we bounced around germany we missed our breakfast at hotel am schloss
Stayed 2 nights in Dec 2024

8/10 Good

Heather

Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the proximity to the castle, shopping, and dining. The staff members were very helpful in recommending how to get to the train station. Our room layout (room #20) was a little strange and could be improved - the television is far from the bed and there is only one chair to sit on for television viewing - I think some re-arranging could make the room layout more functional. The shower drain was slow and the shower temperature would fluctuate greatly when other rooms would use their water. Otherwise, the room was very comfortable and we enjoyed the view out of our window. The breakfasts were delicious. It would be nice to be able to pour our own coffee/tea since it was sometimes difficult to find someone to take our coffee/tea order. Overall, wonderful stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Spot in middle of OLD TOWN.

My wife and I stayed here for 2 days October 2024. Perfectly located Right in the middle of the old town. Great hotel with decent breakfast, Personnel was very friendly and useful. Parking at the garage was easy and affordable as they offer a great discount for hotel customers. Park in the garage first and then check-in... it will be easier :-)
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
The property is located on top of a parking garage. Bus stop right outside. We stayed in room 20. Large area for luggage but small bathroom and shower. It is not as updated as some other hotels but was always clean and the staff were very courteous and knowledgeable about things to do in the area. Comfy pillows and blankets. Best of our trip so far. The view alone from the rooftop is worth 10 stars for this place. Sitting on the rooftop eating gelato and macaroons to end the day was amazing. Also, being able to look out and open my window overlooking the cathedral side of town was amazing as well. If I ever make it back to Heidelberg, I can't imagine staying amywhere else. There were some stairs we had to carry baggage up, so be aware, but well worth it!
Stayed 2 nights in Oct 2024

8/10 Good

Amy, Fresno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is at the base of the castle. There are great views of the castle from the terrace. The property is very convenient to walk around the historic area of Heidelberg. The staff were friendly and helpful. The room was clean and the bed was comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Donald

Travelled with family
Liked: Amenities
Great location and view
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a great location. Easy/convenient parking and easy access to Hauptstrasse and Hiedelberg Castle.
Stayed 1 night in Oct 2024

10/10 Excellent

Jamie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel feels like you have been welcomed in to someone's home as a guest. Stafd is very accommodating, helpful and kind. The views from this hotel are breathtaking both at night and by day.
Stayed 1 night in Oct 2024

8/10 Good

Lanny

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Great location, but cramped, dark bathroom and uncomfortable bed.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & Conveniently Located

Clean comfortable room close to train station and attractions. Friendly staff and nice breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

LIOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the castle and the old town pedestrian area
Stayed 1 night in Sep 2024

10/10 Excellent

Carmen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location! Just steps from the center of old town and funicular to the castle. Our room was spacious and clean. The staff was so helpful and genuinely nice. Really enjoyed our stay!!
Stayed 2 nights in Oct 2024