"A very comfortable hotel. Helpful staff throughout. Good breakfast selection and plenty to eat. Would happily stay there again in the future. " More
25 Apr 2018 by Valantis Trevlakis - Front Office Manager
Dear Allan, Thank you so much for your review! We 're thrilled that you enjoyed your stay with us, our facilities, professional staff and the rich buffet breakfast. Thank you again for your preference at the Galaxy, we would love to have you back with us for another visit! Sincerely, Valantis Trevlakis - Front Office Manager
27 Sep 2016 by Sintija Keisa
Dear RJ, Thank you for choosing Galaxy hotel Iraklio for your recent stay in Crete and your valuable review. We really appreciate your kind words about our welcoming staff, friendly atmosphere and clean rooms. We hope that overall you enjoyed your stay with us and look forward to meeting you again in our hotel. Sincerely, Sintija Keisa - Guest Relations Executive
6 Sep 2023 by Trevlakis Valantis - Front Office Manager
Thank you very much for your kind comments and your excellent rating!
6 Jul 2022 by Michalis Georgellis
Thank you very much for your kind comments and your excellent rating!
15 Jun 2021 by Marianna Kalafata - Assistant Front Office Manager
Thank you very much for your kind comments and your excellent rating
21 Sep 2020 by Trevlakis Valantis - Front Office Manager
Thank you very much for your excellent rating!
12 Aug 2020 by Trevlakis Valantis - Front Office Manager
Thank you very much for your kind comments and your excellent rating!
4 Sep 2019 by Valantis Trevlakis- Front Office Manager
Thank you very much for your good rating
4 Sep 2019 by Valantis Trevlakis- Front Office Manager
Thank you very much for your kind comments and your excellent rating!
31 Aug 2019 by Valantis Trevlakis- Front Office Manager
Thank you very much for your excellent rating!
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking
For a fee, guests can enjoy a buffet breakfast daily.
Late-night fare is available from room service (during limited hours).
Recreational amenities at the hotel include an outdoor pool, a 24-hour health club and a steam room.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, cash, mobile payments and Apple Pay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
