6/10 Okay
Ann Marie M
Travelled with partner
11 Sept 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Pros-The location of the hotel is in walking distance to lots or restaurants, shopping areas and it's easy to catch a cab outside the gate. The food is good! My expectations for this was low because usually the food at all-inclusive resorts are a hit or miss. The resort is clean and seems well maintained. I was surprised with a bottle of wine and dessert was waiting for me with a "happy birthday " that was thoughtful and I appreciated it.
Cons-I've traveled numerous places and stayed in ALL-INCLUSIVE and NONE ALL-INCLUSIVE Resorts and never have I ever had to pay to use the safe. Paying 3 Euro's a day to use the safe inside of the room that I paid ALL-INCLUSIVE for is ridiculous. I only found out there was a charge because I kept getting an error once I tried to unlock it and had to call receptionist. I was told I had to come pay and someone will come and unlock it. Once my partner got to the receptionist and told them we were no longer going to use it, the guy said; then they wouldn't charge then and after all it's been less than 24 hrs since we started using it. They came unlocked it, we took our stuff out and they locked it. 1 Euro foe beach towels and 2 Euro's for safe in luggage room. Restaurants and snack bars close at 9:30, Bars close at 1:00 am but there in a mini market that seems to be open late or maybe even 24 hrs.
What is the point of all-inclusive if there are hidden fees? If you use a washcloth bring your own, (Face & bath towel provided)
Ann Marie M
Stayed 5 nights in Sep 2025