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Quality Inn & Suites Hot Springs-Lake Hamilton

2.5 star property

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Photo gallery for Quality Inn & Suites Hot Springs-Lake Hamilton

Relax in our contemporary lobby, featuring a reception desk with a clear view, comfortable seating areas, and large windows offering views of the surrounding area.
Welcome to Quality Inn & Suites, where guests can check in and enjoy a comfortable seating area with a sofa and table, along with a convenient coffee station.
Relax by the pool surrounded by lush greenery.
Classic hotel with a covered porch and stone pillars, offering parking for guests.
Two single beds with matching nightstands and lamps, a telephone, and a window with a view.

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Laundry
  • Pool
  • 24/7 front desk

Explore the area

Map
4319 Central Avenue, Hot Springs, AR, 71913
  • Hot Springs Mall
    ‪8 min walk‬
  • Oaklawn Racing Casino Resort
    ‪6 min drive‬
  • Garvan Woodland Gardens
    ‪14 min drive‬
  • Hot Springs, AR (HOT-Memorial Field)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed, Smoking

8.4 out of 10
Very good
(7 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(33 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(15 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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  • Breakfast included
  • Pet-friendly
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3.8 out of 5, Good, (1005)
The price is CHF 96
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About this property

Quality Inn & Suites Hot Springs-Lake Hamilton

Hotel in Hot Springs with free breakfast and seasonal outdoor pool
Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and a meeting room. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk and free newspapers are on-site.
Quality Inn & Suites Hot Springs-Lake Hamilton offers 90 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Televisions come with cable channels and pay-per-view films. Fridges and microwaves are provided.

This Hot Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Hot Springs-Lake Hamilton. During your stay, you're just a quick walk from Hot Springs Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a meeting room and a gift shop
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Oaklawn Racing Casino Resort and 7 minutes from Bathhouse Row
  • Cats and dogs welcome for a fee
Free breakfast is served. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and gift shops/newsstands are also featured at Quality Inn & Suites Hot Springs-Lake Hamilton. Free self parking is available.

Smoking is allowed in designated areas at this Hot Springs hotel.

Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed between October and May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 20 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Hot Springs
Quality Inn Hot Springs
Quality Inn Suites
Quality Inn & Suites Hot Springs-Lake Hamilton Hotel
Quality Inn & Suites Hot Springs-Lake Hamilton Hot Springs
Quality Inn & Suites Hot Springs-Lake Hamilton Hotel Hot Springs

Quality Inn & Suites Hot Springs-Lake Hamilton Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 287 out of 1007 reviews
Rating 8 - Good. 290 out of 1007 reviews
Rating 6 - Okay. 213 out of 1007 reviews
Rating 4 - Poor. 114 out of 1007 reviews
Rating 2 - Terrible. 103 out of 1007 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Staff & service

My fault for not going refundable

Due to flooding and tornadoes I was unable to travel. Yes, I know I should have made sure my hotel was refundable, and that is my oversight. I do believe under the conditions the hotel could have offered to let me change my booking date, it would have cost them nothing and they would have gained a loyal customer. Again, I understand that it’s policy, but there are times when exceptions can be made, especially when travel conditions are unsafe. Lesson learned to make sure I use a hotel that will also for date changes and/or refundable.
Stayed 1 night in Apr 2025

6/10 Okay

Cindy

Liked: Room comfort
Disliked: Cleanliness

Smoky start

We were checked in and sent to our 2nd floor room. NO ELEVATORS, and since we were travelling thru on a 2 week vacation we had heavy suitcases. Upon entering our room with no smoking sign, we were gagged by the smoky smell. When we called to the front desk they said it shouldn’t smell like smoke. I asked them to come smell. They called back & said we could switch but should come to front desk to exchange keys. Down the stars and up again!!!!!! Thankfully the assistant came and carried our bags as she saw us struggling. We learned that 1/2 of our building was smoking thus the smell drifted thru. Not OK
Stayed 1 night in Mar 2025

4/10 Poor

Dana

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The toilet was broken, the room had flies. The parking area has huge holes in the concrete. It was a horrible experience overall. The only good thing is the location.
Stayed 1 night in Mar 2025

4/10 Poor

Patricia

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Good location and beds were fine. Bathrooms could be cleaner and towels better quality.
Stayed 2 nights in Mar 2025

6/10 Okay

Laura

Stayed 1 night in Mar 2025

10/10 Excellent

Hope

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, right in the center of shopping and dining, excellent customer service, quiet for the location.
Stayed 1 night in Mar 2025

4/10 Poor

Stephen

Disliked: Cleanliness, amenities, property conditions & facilities
Not far from Oaklawn
Stayed 2 nights in Mar 2025

4/10 Poor

Andrea

Stayed 3 nights in Mar 2025

10/10 Excellent

Mark

Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Shuwana

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Needs to be updated!

I would not return to this hotel, the photos are misleading. Needs to be updated especially for the price per night. I called ahead to check if we could arrive early i was told between 2:30pm and 3pm is fine( check in time was 3pm) We got there at 2:30pm and was told we could not check in until 3pm. It was very annoying because i had just spoke with her on the phone. The room is way over priced. I dont believe fresh linens were put on our bed before arrival so we didnt sleep well at all. We tried to stay out as much as we could. Definitely not returning.
Stayed 1 night in Mar 2025

8/10 Good

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Mar 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good people..breakfast was decent..nithing spectacular..rooms clean.
Stayed 1 night in Mar 2025

6/10 Okay

Raylen

Travelled with partner
Liked: Cleanliness
The television didn’t work properly and the air conditioner was not functioning properly as well
Stayed 1 night in Mar 2025

2/10 Terrible

Kelley

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelled of marijuana and there was no shower curtain
Stayed 1 night in Mar 2025

10/10 Excellent

Hope

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Races were cancelled but stayed anyway

We had a great stay. The beds were comfortable. If you need anything the lady at the front desk and the owner were very helpful.
Stayed 2 nights in Feb 2025

2/10 Terrible

Kristina

Travelled with family
Disliked: Property conditions & facilities

Couldn’t stay the night.

We did not stay the night. There was a lot of noise and partying in the parking lot and we did not feel safe. They did offer us another room but there was no point it was just too many people. So unfortunately we paid for a room we were not able to stay in so just be cautious.
Stayed 1 night in Mar 2025

6/10 Okay

Keychira

Travelled with family
Liked: Cleanliness
The picture of the property was a little deceptive and the parking lot is horrible. The air/heat unit doesn’t stay on as you would expect it to. It needs a little updating. It’s good if you just need to lay down for a few hours for the money. This want be my property of choice when I return to the city.
Stayed 1 night in Mar 2025

4/10 Poor

Kimberly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Gilpatrick

Liked: Cleanliness, staff & service, room comfort

Strange layout

It was strange to have a Quality Inn and Comfort Inn at the same property. Also strange to have three separate buildings. It was disappointing that the building we were assigned to did not have an elevator to reach our second floor room.
Stayed 1 night in Mar 2025

10/10 Excellent

Keela

Stayed 1 night in Mar 2025

8/10 Good

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Parking lot had Big pot holes
Stayed 2 nights in Mar 2025

4/10 Poor

Anthony

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I wanna give an honest review of this place. I searched and searched and this hotel stuck out on the booking app. The pictures showed a room that was newly renovated and bathroom that was completely new! Well when we checked in we immediately noticed the car sized pot holes in the parking lot. They were massive. So when we got to our room the room was not remodeled it was just fresh paint. There was a musky smell and the internet would not connect to any of our devices! The signal was too weak! So the booking app pictures showed a brand new bathtub and newly remodeled bathroom. BUT THAT WAS NOT THE CASE! The bathtub was old old. They repainted an old bathtub and it was pealing the paint off really bad and it made the tub look nasty!! ( most definitely not the tub in the pictures) the shower curtain was ripped and tore so bad it was falling off the rod.. the curtain rod was so loose it was just about to fall off the wall!! I just want everyone to know they definitely are deceiving people with their brand new room pictures. I will say this. The bed was very comfortable and clean. As for would I stay here again. I wouldn’t mind staying here for the price but I don’t like expecting something new and clean and get something that old and musky! And they took a $50 cash deposit in case of any damage!! 😂😂😂😂
Stayed 1 night in Mar 2025

8/10 Good

Matthew

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025