6/10 Okay
Santo
Travelled with family, Travelled with group
25 Aug 2025
OVERALL: This hotel is a CATFISH.
I enjoyed the location of the hotel. You can’t get better than where it is. The aqua pool is nice but it’s “reserved” for aqua guests and the other pools is over crowded and old. The open bar for the all inclusive is a amzing I can’t complain at all. The food is absolutely disgusting so bad that we would go in try what they had that day and then leave to go spend money at a restaurant. The paella is gross. Security is top notch which takes away large gatherings of people not staying at the resort but is super relaxed with noise if your a guest. The staff are mostly super friendly especially our cleaning lady! However one of the front desk guys that takes care of the nights is extremely rude and unprofessional but all the other ones are amazing ! The front desk will order you taxis at no charge which was awsome!!. A tattoo parlor on site was cool to see. Vending machines for water and snacks that wasn’t overpriced. I do wish they would keep their bar open later seems wayyyyy to early to close at 11 pm and the food times are pretty good although I would have loved to have a extremely basic like snack table open all the time or something like that.
The rooms are very old and outdated. Our shower head was broken when we arrived but when I told the cleaning lady she had it cleaned in like 10 min!! Very good if you make a request for anything (extra pillows bed sheets anything). Our bathroom smelled a little moldy but wasn’t bad.
Santo
Stayed 3 nights in Aug 2025





















