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Holiday Inn Express & Suites Jacksonville - Town Center by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Jacksonville - Town Center by IHG

Welcome to our reception area, featuring a central desk, geometric patterned carpet, and a seating area with tables and chairs.
Enjoy a wide selection of dishes at our buffet, featuring omelets, cheese, and more.
Guests can enjoy seating areas with tables and chairs along a paved walkway.
Welcome to our hotel, featuring a modern entrance with a clear sign and paved path.
Stunning coastal cityscape with a long sandy beach and a hotel with a pool area.

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
10573 BRIGHTMAN BOULEVARD, Jacksonville, FL, 32246
  • St. Johns Town Center
    ‪10 min walk‬
  • University of North Florida
    ‪1 min drive‬
  • Mayo Clinic Florida
    ‪8 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(5 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Communications, Walk In Shower)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds (Communications, Walk In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Access Tub)

1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Access Tub)

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | 1 bedroom, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(13 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 King Bed

9.8 out of 10
Exceptional
(9 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, blackout curtains

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(74 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(67 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Jacksonville - Town Center by IHG

Hotel with free breakfast, near St. Johns Town Center
This smoke-free hotel features an outdoor pool, a fitness centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities. Housekeeping is available on request.
Holiday Inn Express & Suites Jacksonville - Town Center by IHG offers 99 accommodations with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The free breakfast at Holiday Inn Express & Suites Jacksonville - Town Center by IHG gets good marks from our customers. During your stay, you'll be within walking distance of St. Johns Town Center. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 14 minutes by foot from St. Johns Town Center and a 1-minute drive from University of North Florida
Holiday Inn Express & Suites Jacksonville - Town Center by IHG offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A business centre and 3 meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1200 square feet (111 square metres) and includes conference space. The business-friendly Holiday Inn Express & Suites Jacksonville - Town Center by IHG also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Jacksonville hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 3 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Jacksonville Town Center
Holiday Inn Express
Holiday Express Jacksonville Town Center
Holiday Express
Holiday Inn Express Jacksonville Town Center Hotel
Holiday Inn Express Jacksonville Town Center
Hotel Holiday Inn Express & Suites Jacksonville - Town Center
Holiday Inn Express Suites Jacksonville Town Center
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Inn Express Suites Jacksonville Town Center
Holiday Inn Express Suites Jacksonville Town Center by IHG
Holiday Inn Express Suites Jacksonville Town Center an IHG Hotel

Holiday Inn Express & Suites Jacksonville - Town Center by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 811 out of 1006 reviews
Rating 8 - Good. 131 out of 1006 reviews
Rating 6 - Okay. 32 out of 1006 reviews
Rating 4 - Poor. 12 out of 1006 reviews
Rating 2 - Terrible. 20 out of 1006 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Travelled with family
Friendly staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly, room super cleaned and breakfast amazing
Stayed 2 nights in Apr 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff, property and location were amazing!
Stayed 2 nights in Apr 2025

10/10 Excellent

Summer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easter staycation
Stayed 3 nights in Apr 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2025

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Karl, Marietta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Apr 2025

10/10 Excellent

Hope

Stayed 1 night in Apr 2025

10/10 Excellent

Claudette

Stayed 1 night in Apr 2025

6/10 Okay

Richard

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Ilianecxy, Woodbridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good area.
Stayed 1 night in Apr 2025

10/10 Excellent

Micheal

Stayed 1 night in Apr 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Felicia

Travelled with family
Just was a pleasant get away from home
Stayed 2 nights in Apr 2025

10/10 Excellent

Iris

Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Apr 2025

4/10 Poor

Eugenio

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We arrived and no one to greet us for a while. We noticed someone having free access to the hotel for a delivery. Again m, we arrived at Hotel, no front desk and no security to access the building
Stayed 1 night in Apr 2025

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean, well kept, free breakfast even though I missed it. Perhaps extend to 10am. Convenient location.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ashley did a great job with helping us in our needs! She did a great job!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again!

The hotel was very clean and the beds were very comfortable! The staff gave great service and the breakfast was great!! Very good coffee!!!
Stayed 1 night in Mar 2025

8/10 Good

Samantha

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean and updated property! Staff were very friendly and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Cyndi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay, great location

Stayed 1 night in Mar 2025

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable
Stayed 1 night in Mar 2025