1 Nov 2023 by Concierge
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tomas Krejsa Concierge
4 Aug 2023 by Concierge
Dear Guests,Thank you for your kind review of our hotel and your appreciation of our work, which we highly value and hope to have the pleasure of welcoming you again soon.SincerelyTomas KrejsaConcierge
The property will be renovating from 8 July 2024 to 2 September 2024 (completion date subject to change). The following areas are affected:
During renovations, the hotel will make every effort to minimise noise and disturbance.
Grandhotel Pupp offers its guests a full-service spa, 2 hot tubs, an indoor pool, and a sauna. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and 5 meeting rooms. Event space at this hotel measures 12917 square feet (1200 square metres) and includes conference space. A fitness centre, a library, and a terrace are also featured at the luxury Grandhotel Pupp. Parking is available for a fee. This 5-star Karlovy Vary hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge) , Valet parking (surcharge)
Grandhotel Pupp offers 228 accommodations with minibars and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers. This Karlovy Vary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11:00 AM.
Grandrestaurant Pupp – This fine-dining restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Bechers Bar – This cocktail bar specialises in international cuisine and only serves dinner. Open daily.
Club Mala Dvorana – This lobby lounge specialises in international cuisine and serves lunch, dinner and light fare. Open daily.
Cafe Pupp – This café specialises in international cuisine and serves breakfast and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.
2 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness centre.
Guests aged under 3 years old are not allowed in the swimming pool or fitness facility.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests should be aware that during the New Year's Eve gala dinner a formal evening dress code is required.
Children under 12 years old are not allowed in the pool and spa after 6 PM.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Czechia. This property is rated 5 stars.