30 Jan 2024 by Hotelmanagement
Sehr geehrte Christina,wir danken Ihnen, dass Sie unser Haus besucht und sich die Zeit für eine Bewertung genommen haben. Selbstverständlich ist es unserer Anspruch, dass sich unsere Gäste rundum wohlfühlen und gerne wieder kommen. Wir würden uns über konkrete Hinweise freuen, wass wir in Ihrem Fall hätten besser machen können. Es würde uns auf jeden Fall sehr freuen, wenn Sie unser Haus demnächst wieder besuchen würden.Beste Grüße aus Kassel,Ihr Schlosshotel-Team.
23 Jul 2020 by Schlosshotel Kassel
Thank you kindly for you visit and feedback. We very much appreciate you being our guest during these times. Take care and best wishes, Your Schlosshotel Team.
21 Dec 2019 by Schlosshotel
Sehr geehrter Gast, wir entschuldigen uns aufrichtig, dass Sie Ihren Aufenthalt nicht so genossen haben wie Sie und wir uns das wünschen. So wie Sie das Empfunden haben entspricht das natürlich in keiner Form den Standards. Wir werden Ihre Ausführungen intensiv mit den Mitarbeitern besprechen und das Team auf Ihre Außenwirkung sensibiliseren. Schön, dass es Ihnen zumindest geschmeckt hat. Wir wünschen Ihnen eine schöne Weihnachtszeit und alles Gute. Mit freundlichen Grüßen vom Schlosshotel Team.
9 Dec 2019 by BR
Vielen Dank für Ihre Bewertung. Mit freundlichen Grüßen Ihr Team vom Schlosshotel Bad Wilhelmshöhe
20 May 2018 by Schlosshotel
Sehr geehrter Gast, selbverständlich freuen wir uns immer über konstruktive Kritik. Es tut mir leid, dass Sie nicht diesen Eindruck hatten. Aufgrund Ihrer anonymen Bewertung kann ich jetzt leider nicht prüfen und nachvollziehen woran es gefehlt hat, daher würden wir uns freuen wenn Sie uns noch einmal Details zukommen lassen würden. Bis dahin erstmal ein angenehmes Wochenende. Ihr Schlosshotel Team
20 Dec 2017 by Das Team des Schlosshotel
Sehr geehrter Herr Anonym, vielen Dank für Ihren Besuch und Ihre Bewertung. Beides wissen wir sehr zu schätzen. Wir möchten uns in aller Form aufrichtig für die Mängel entschuldigen, denn es ist unser Anspruch Ihnen einen wunderbaren Aufenthalt zu ermöglichen. Wir haben diese direkt nach Ihrer Bewertung, mit den verantwortlichen Mitarbeitern besprochen und entsprechend nachgeschult. Einen schönen Abend und schon mal besinnliche Weihnachtstage wünscht Ihnen Das Team des Schlosshotel
Schlosshotel Bad Wilhelmshöhe offers its guests a full-service spa, a lazy river, and an indoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A business centre and meeting rooms are available. An outdoor pool, a fitness centre, and a sauna are also featured at the business-friendly Schlosshotel Bad Wilhelmshöhe. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Kassel hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Schlosshotel Bad Wilhelmshöhe offers 130 accommodations with tablet computers and minibars. A pillow menu is available. Televisions come with premium satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and hairdryers. This Kassel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
Guests are served a free self-service breakfast daily.
Restaurant + Terrasse – Overlooking the garden, this restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a lazy river, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Schlosshotel Spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars, and is displayed on this page as 4 stars.
