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Holiday Inn Express & Suites Kelowna - East by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Kelowna - East by IHG

Indoor pool
Point of interest
Exterior
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1620 Powick Road, Kelowna, BC, V1X7G5
  • Place, Mission Creek Regional Park
    ‪12 min walk‬
  • Place, Orchard Park Shopping Centre
    ‪17 min walk‬
  • Place, Orchard Park Mall
    ‪2 min drive‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(81 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

9.4 out of 10
Exceptional
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility, Communications)

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility, Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility, Communications)

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility, Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower) | Bathroom | Hair dryer, towels

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Express & Suites Kelowna - East by IHG

Hotel in Kelowna with 24-hour fitness centre and indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Holiday Inn Express & Suites Kelowna - East by IHG offers 120 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided.

This Kelowna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Holiday Inn Express & Suites Kelowna - East by IHG gets high marks from our customers. During your stay, you'll be within walking distance of Orchard Park Shopping Centre. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, a meeting room and convenience store
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes by car from Okanagan Lake and 12 minutes from UBC-Okanagan
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Kelowna - East by IHG offers its guests an indoor pool and a 24-hour fitness centre. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Kelowna - East by IHG also features multilingual staff, coffee/tea in common area, and laundry facilities. Free self parking is available.

This Kelowna hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per accommodation, per night
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Kelowna East Hotel
Holiday Inn Express Kelowna East
Holiday Inn Express & Suites Kelowna - East Okanagan Valley
Inn Express Kelowna East
Holiday Inn Express Suites Kelowna East
Holiday Inn Express Suites Kelowna East by IHG
Holiday Inn Express Suites Kelowna East an IHG Hotel
Holiday Inn Express & Suites Kelowna - East by IHG Hotel
Holiday Inn Express & Suites Kelowna - East by IHG Kelowna
Holiday Inn Express & Suites Kelowna - East by IHG Hotel Kelowna

Holiday Inn Express & Suites Kelowna - East by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 655 out of 1005 reviews
Rating 8 - Good. 232 out of 1005 reviews
Rating 6 - Okay. 58 out of 1005 reviews
Rating 4 - Poor. 26 out of 1005 reviews
Rating 2 - Terrible. 34 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and nice staff! Breakfast was yummy!
Stayed 3 nights in Nov 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Shantelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an ok stay at the HI Express. The Reception staff was friendly. I asked for a quiet room since this was a working weekend for me. I was offered my choice of a room by the elevator on the "top floor" or a room on the first floor, but was warned that there were sports teams at the hotel. I chose the "Top floor" by the elevator - at least there would not be foot traffic above me and I could have a relaxing evening. When I got to the room, it was NOT the top floor as described. There was a floor above, which was super disappointing. There was an ice room/guest lounge directly above my room so I got to listen to stomping and loud conversation all evening. The room itself was spacious and had a great layout with a couch, a desk and king bed. It seemed clean, but there was a faint smell of urine by the luggage/ coat rack. I had never seen this before in hotel room, but there was a sliding barn door to close off the bathroom/kitchenette area which I thought was cool. However, the door was so stiff, it did not slide unless you used both hands and your full body weight to move it so that was a waste. The bedding did not seem super fresh, the pillowcases smelled stale and gross. The bathroom was bright and clean, but there was a huge crack on the shower tiles and the shower curtain was torn and the rings were falling off. Breakfast was awesome - a great selection of fresh food to eat. SUPER tight parking spots. Not sure if I would stay here again.
Stayed 1 night in Nov 2025

6/10 Okay

Ian

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
The electronic window blind was broken and the room faced a brightly lit parking lot. Room 320. I went down to the front desk and the girl said she would come and check it out. Nothing was done and I was sleeping in a bright room. I went down the next morning and told someone at the desk that they really couldn’t book that room without fixing the blinds. They should have switched me to another room if they knew they couldn’t fix it that night.
Stayed 1 night in Nov 2025

8/10 Good

Roya

The property was cleaned and well maintained
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer, Vernon

Stayed 1 night in Nov 2025

10/10 Excellent

Gord

Stayed 1 night in Nov 2025

8/10 Good

Rob

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities
Room was great! Loved the siding door to block out sounds from the hallway! All hotels should do this! Beds were comfy!
Stayed 1 night in Nov 2025

10/10 Excellent

Maria Clarez

Staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Remington

Stayed 1 night in Nov 2025

6/10 Okay

Jenny Joe

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The filipino gentleman at the breakfast area is such a wonderful asset to your company. He is so polite and friendly. I was kneeing down chatting with friends when he touched my shoulder, excused himself and gestured for me to seat on a chair as he pushed it behind me. I was caught by surprise. He recognized the 50 old age in me as I may look beautiful in the outside but my body is not as strong looking in the inside 😆 bless him !
Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Had a wonderful stay
Stayed 1 night in Oct 2025

6/10 Okay

Heather

Stayed 3 nights in Oct 2025

10/10 Excellent

Kapil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room service particularly cleaning was best. Breakfast service particularly who was at service was kind and good.
Stayed 1 night in Oct 2025

10/10 Excellent

mark c

Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay when visiting
Stayed 1 night in Oct 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very nice, clean, comfy bed. Breakfast was good too. Would stay here again!
Stayed 1 night in Oct 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Judean

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good with some choices. Room was clean, comfortabe and beds were great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Brandee

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the kitchen staff. So kind and thoughtful
Stayed 2 nights in Oct 2025

6/10 Okay

Anita

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

Sigrid

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Reno

Stayed 1 night in Oct 2025

8/10 Good

Mauro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good and nice variety. Staff are great and rooms are very clean.
Stayed 1 night in Oct 2025