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Holiday Inn Express & Suites Kelowna - East by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Kelowna - East by IHG

Exterior
Pillow-top beds, desk, blackout curtains, iron/ironing board
Point of interest
Exterior
Free daily buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1620 Powick Road, Kelowna, BC, V1X7G5
  • Place, Mission Creek Regional Park
    ‪12 min walk‬
  • Place, Orchard Park Shopping Centre
    ‪17 min walk‬
  • Place, Orchard Park Mall
    ‪2 min drive‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(80 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility, Communications)

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility, Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility, Communications)

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility, Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower) | Bathroom | Hair dryer, towels

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed

Similar properties

Exterior
Hyatt Place Kelowna
  • Pool
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 1,425 reviews
The price is CHF 107
includes taxes & fees
30 Nov - 1 Dec
Hyatt Place Kelowna

About this property

Holiday Inn Express & Suites Kelowna - East by IHG

Hotel in Kelowna with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Holiday Inn Express & Suites Kelowna - East by IHG offers 120 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided.

This Kelowna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Holiday Inn Express & Suites Kelowna - East by IHG gets high marks from our customers. During your stay, you'll be within walking distance of Orchard Park Shopping Centre. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, a meeting room and convenience store
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Just a 2-minute drive from Orchard Park Shopping Centre and a few minutes from Mission Creek Regional Park
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Kelowna - East by IHG offers its guests an indoor pool and a 24-hour fitness centre. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Kelowna - East by IHG also features multilingual staff, coffee/tea in common area, and laundry facilities. Free self parking is available.

This Kelowna hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from November 9 2025 to November 24 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per accommodation, per night
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Kelowna East Hotel
Holiday Inn Express Kelowna East
Holiday Inn Express & Suites Kelowna - East Okanagan Valley
Inn Express Kelowna East
Holiday Inn Express Suites Kelowna East
Holiday Inn Express Suites Kelowna East by IHG
Holiday Inn Express Suites Kelowna East an IHG Hotel
Holiday Inn Express & Suites Kelowna - East by IHG Hotel
Holiday Inn Express & Suites Kelowna - East by IHG Kelowna
Holiday Inn Express & Suites Kelowna - East by IHG Hotel Kelowna

Holiday Inn Express & Suites Kelowna - East by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 1003 reviews
Rating 8 - Good. 223 out of 1003 reviews
Rating 6 - Okay. 61 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 34 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gerard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool property
Stayed 2 nights in Aug 2025

2/10 Terrible

Nickel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Most of the faculty and service were are pretty match with the other reviews, however, my trip was seriously ruined by the reception lady on restricting our luggage storage. We have 4 people so we were planning to have 4 luggages kept in the storage room since we will be back in 2 days. We have informed or asked about that ahead of time with other receptionist. For whatever reasons the lady on the date of July 23rd refused taking our luggage’s into storage room, instead she ONLY allow ONE. I have no idea of why, as the room was pretty much empty. This is the first ever experience on failing left my luggage in storage. I was pretty much begging for taking another luggage, the same lady took it with very unwilling manner. I have no idea why I have such hard time on such small request, indeed it created huge inconvenience for my family to take with extra luggages during these 2 days field trip.
Stayed 1 night in Aug 2025

8/10 Good

Maria Teresa, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
Our room is large and clean. He hotel is just 13 minutes to the downtown core.
Stayed 1 night in Aug 2025

4/10 Poor

Jessica

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very noisy. Sounded like a kid was running wild in the room above us late at night. Staff said they would talk to the guests but the noise continued for 30 minutes after, finally stopping around midnight. At 6:45 we were woken up to stomping which lasted an hour, and then children screaming in the hallway before 8 o’clock. Didn’t sleep very well. Room was clean and staff were friendly. Parking spots are tiny and our normal sized pickup truck didn’t fit well. We would’ve had a nice stay if it wasn’t for the excessive noise
Stayed 1 night in Aug 2025

8/10 Good

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and knowledgeable staff. The paper thin cups a bit much
Stayed 2 nights in Aug 2025

8/10 Good

Martina Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large and very clean. Bed and pillows were comfortable. The breakfast in the morning was very good. My only minor complaint is that we had some noisy neighbours and the soundproofing between the rooms was minimal and echoed but other than that it was a great stay
Stayed 3 nights in Aug 2025

10/10 Excellent

Nav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and amazing clean service
Stayed 1 night in Aug 2025

6/10 Okay

Ivy

Liked: Cleanliness
Nice customer service at cafeteria
Stayed 2 nights in Aug 2025

8/10 Good

Pawandeep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really good place to stay
Stayed 1 night in Aug 2025

6/10 Okay

Joseph

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Overall not a bad stay, however there were a few concerns that likely will keep us from returning to this property. First, the pool was freezing cold to the point that it was unbearable. It is also in need of some serious professional cleaning. Filthy to be honest. The hot tub is out of service and according to some other reviews has been out of service for over a month. We would not have stayed here had we know that these amenities were in such despair. Last, we stayed 5 nights and on 2 occasions I got out of bed and had to confront housekeeping personnel and ask them to stop yelling in the hallways. Absolute blatant disrespectful amount of noise.
Stayed 4 nights in Aug 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness
I liked the spacious rooms, courteous and helpful breakfast staff, and ease of parking.
Stayed 4 nights in Jul 2025

8/10 Good

Slaven, Sturgeon County

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

8/10 Good

Amit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Facility is great but sounds do travel between floors. Could hear almost every step the floor above us was making. Also room was not cleaned daily. Was really surprised and needed to get another towel from pool area. Love the person running the breakfast area. He was first class. The front seat could use work. Not all, some were really really nice but there was one who just was very cold to talk to.
Stayed 2 nights in Aug 2025

10/10 Excellent

leonard

Travelled with family
Liked: Amenities
Very easy stay
Stayed 1 night in Aug 2025

8/10 Good

Devender

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Mansour

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, and modern rooms. Friendly staff, great breakfast, and a convenient location close to shops and downtown. Highly recommend and would gladly stay again!
Stayed 3 nights in Aug 2025

6/10 Okay

Sher

Travelled with family
Liked: Cleanliness
no slippers provided, not use friendly air conditioning.
Stayed 1 night in Jul 2025

10/10 Excellent

SUKHJIT

Liked: Property conditions & facilities
It was nice clean and comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Anoop

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Harpreet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

megan

Stayed 2 nights in Aug 2025

10/10 Excellent

Pha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Mewail

Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in Aug 2025