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Relax Hotel Kenitra

Property class: 3.5

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Photo gallery for Relax Hotel Kenitra

Front of property
Outdoor pool, open 10:00 AM to 6:00 PM, pool loungers
Lobby
Lobby
Outdoor pool, open 10:00 AM to 6:00 PM, pool loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
Parc D'activite Commerciale, Marjane Kenitra Boute, Kenitra
  • Place, Universite Ibn Tofaill
    ‪4 min drive‬
  • Place, Rabat Beach
    ‪51 min drive‬
  • Place, Prince Moulay Abdellah Stadium
    ‪61 min drive‬
  • Airport, Rabat (RBA-Salé)
    ‪37 min drive‬

Room options

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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  • Free Wi-Fi
3.7 out of 5, Good, 53 reviews
The price is CHF 83
includes taxes & fees
1 May - 2 May
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About this property

Relax Hotel Kenitra

Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a children's pool and dry cleaning.
Relax Hotel Kenitra offers 60 air-conditioned accommodations with a safe and free toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. This Kenitra hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site.
During your stay at Relax Hotel Kenitra, you'll be close to Universite Ibn Tofaill. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and a lift
  • Just a 4-minute drive from Universite Ibn Tofaill and a few minutes from Cultural Center Kenitra
Relax Hotel Kenitra offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Relax Hotel Kenitra also features a library, a garden, and laundry facilities.

Smoking is allowed in designated areas at this 3.5-star Kenitra hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
On-site venue – This restaurant serves lunch and dinner.
On-site venue No. 2 – sports bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: MAD 110 for adults and MAD 110 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: 8 PM
Contactless check-in and check-out are available

Check-out

Check-out before 12:30 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Relax Hotel Kenitra

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 11.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MAD 110 for adults and from MAD 110 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 6:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Relax Hôtel Kénitra Kenitra
Relax Hôtel Kénitra
Relax Kénitra Kenitra
Relax Kénitra
Relax Hôtel Kénitra
Relax Hotel Kenitra Hotel
Relax Hotel Kenitra Kenitra
Relax Hotel Kenitra Hotel Kenitra

Relax Hotel Kenitra Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 42 out of 159 reviews
Rating 8 - Good. 55 out of 159 reviews
Rating 6 - Okay. 37 out of 159 reviews
Rating 4 - Poor. 9 out of 159 reviews
Rating 2 - Terrible. 16 out of 159 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities
Please see other review for explanation of what was not good about hotel in general. But for this specific stay, the date was booked incorrectly. I immediately changed the reservation and informed Relax hotel of the situation via a phone call. Relax told me over the phone that I would be able to receive a refund if I spoke to reception about it in person at check in. But then they refused this upon checking in. Awful stay on top of everything else.
Stayed 1 night in Nov 2025

2/10 Terrible

John

Disliked: Cleanliness, amenities
I try to avoid leaving negative reviews. But this stay needs to be addressed…everything was awful. To start off, I called days in advance and asked to confirm that check-in was at 12:30pm. Upon arrival at 12:30pm, I was told that check-in wasn’t until 3pm and maybe my room would be ready by 3pm. It was finally ready at 2pm. In the meantime, I ordered tea at 1pm; and it wasn’t even ready until 2pm, brought to the room when I no longer wanted it. The room was not the cleanest, there were only 4 channels on TV, no availability of casting to the tv, and tons of loud sounds both above and outside the room. Above the room sounded like someone slamming a chair on the floor repeatedly, and outside sounded like a loud argument. I had to leave early, and paid for the tea upon leaving, but two days later received a message on WhatsApp from the hotel saying there was an outstanding balance for the tea. The person who messaged me tried to argue saying I didn’t pay for the tea, but finally accepted that I had already paid for the tea in cash. Awful experience. Do not recommend due to false advertisement of check-in time, poor customer service, slow restaurant service, unclean rooms, loud noises, false advertisement of ample tv options, and finally, the pictures make the hotel look much nicer than it actually is.
Stayed 1 night in Nov 2025

8/10 Good

Churchills Otieno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 4 nights in Jun 2025

10/10 Excellent

Yacine

Stayed 3 nights in Jun 2025

6/10 Okay

Consuelo

Disliked: Cleanliness, property conditions & facilities, room comfort
The check-in was great, reception staff make you feel at home, perfect customer service , great smile and information. But after, rooms are not so welcoming they need to be checked by the management and fixed, a lot of things, everything are very updated, and not so clean, I has been a guest at this hotel, and many others relax hotels for years, and I had seen it’s good, great and bad management like now , management and where need to be on top of the premise, have a hotel it is not only the building structure maintenance it is a huge factor in the comfort and happiness of the quests, and full-fill the price we pay for night. And don’t make us think to look for another place to stay next time, breakfast included was a plus, but restaurant staff not so great they need more training. I hope one day this hope will be match the quality with the price.
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A relaxing and comfortable stay

A very relaxing and pleasant stay and great location in kenitra Very nice decor to the lobby area Very clean and immaculate rooms with comfortable bed and pillows and a piping hot shower A bonus is coffee and tea in the room and refrigerator The only thing missing is no hair dryer in the rooms and not many european channels on the tv Also the wifi was at best intermittent The breakfast is very generous and delicious with an assortment of salads eggs croissants and pastries excellent coffee (only the mint tea and the soup needed to be hot) The pool area is very quiet with a beautiful garden ( and even better a friendly cat to greet you)nice jazz music in the background The pool was little cold ( as it was winter) only the birds can take a bath sorry! Despite the minor shortcomings I highly recommend this hotel for any stay in the kenitra area
Stayed 1 night in Jan 2025

6/10 Okay

Mohammed

Liked: Cleanliness, staff & service
Loud noise of dogs barking and night time.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mosab

Good service
Stayed 2 nights in Jun 2024

6/10 Okay

Adel

Stayed 2 nights in Nov 2023

6/10 Okay

Abdur

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Sep 2023

10/10 Excellent

Saifuddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10

Grest Sana was very nice at the desk
Stayed 1 night in Jul 2023

8/10 Good

emad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 6 nights in May 2023

10/10 Excellent

Kerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was in a shopping center so had plenty of parking. Rooms were extremely nice. Staff was really great and spoke multiple languages. Youssra and the other women in the restaurant were very kind. Breakfast was free even though the Expedia listing didn’t say it is free. Great food. Overall 10/10
Stayed 1 night in May 2023

10/10 Excellent

Mouhcine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As I walked in I was greeted by Yousra at the front desk . Very friendly good customer service definitely recommend this place .thank you

10/10 Excellent

Consuelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

2/10 Terrible

ayoub

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Consuelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, our stay this time was an amazing experience, starting by Nehza at the front desk she was very helpful. The restaurant staff very nice...the director is amazing always greeting and very attractive to the hotel guests needs...in general all staff were very helpful.
Stayed 3 nights in Sep 2021

10/10 Excellent

Saifuddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

2/10 Terrible

Consuelo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very very disappointed returning guests

We are returning guest to the hotel and we were disappointed with the hotel before, but we need to travel to Kenitra and the hotel is the only hotel near to where we has to be.... The check in went well the lady at the reception were great and very welcoming her name is Abir, in the room we were surprised again everything clean and in order, a welcome serving of snacks and water were on the room for us, but after 8 pm everything start to go wrong, no TV channels were working, no hot water in the room, the phone line didn't work, the air conditioning didn't work only the heater in a very hot weather of Kenitra, so we went to the front desk to talk to them to find out that they were awera and they were trying to fix the problems, but the air conditioning system was set up only for heater no air conditioning will be available until the month of May.... So ridiculous.. Every customer is not the same if the hotel advertising air conditioner howcthey will program it on their preferences... Not acceptable.. We also went to the restsu9, amazing servers very helpful and friendly the food were fairly good, you can notice that they are trying hard to please the customer..disappointed review will cotinue..
Stayed 1 night in Apr 2021

2/10 Terrible

Consuelo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

2/10 Terrible

Consuelo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience at the Relax Hotel of Kenitra

We had 3 nights at the Relax Hotel this time, and as I stated ain the previous review every was nice and clean at the check in but after a while in the room everything went wrong, we couldn't have air conditioning, because is programed to work in the month of May, at the check out the guy at the reception wants to charge me for all my stay and food that we ate in our stay, thanks god I was aware of it because I only supposed to pay the taxes of 3 nights around 66 dirhams...
Stayed 1 night in Apr 2021

6/10 Okay

morad

Stayed 5 nights in Jan 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beds 🛌 mattress seems like old Soft and uncomfortable Might need replacing to new ones i think Otherwise hotel 🏨 is very good Nice location if you have car
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Stayed 13 nights in Sep 2019

6/10 Okay

Yassinove, New York

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
There is no need to have a refrigerator and A/C in the room if they’re off when you’re not in your room. Housekeepers often let windows open, welcome mosquitoes.
Stayed 14 nights in Aug 2019