"Pretty basic hotel, very convenient location for what we needed. Rooms didn't seem 4 star to us. Cleanliness was average, overall clean but the little ... " More
19 Sep 2023 by Lauren R
Thank you for taking the time to leave a review of your stay at the Crowne Plaza Leeds.We strive to deliver outstanding customer service and appreciate any comments and feedback that can help us achieve this.I hope that you will give us the opportunity to better serve you in the near future.
11 Oct 2019 by Steve Hornsby
Dear Guest Thank you for taking the time to provide us with some feedback regarding your recent stay. Here at the Crowne Plaza Leeds we strive to provide each of our guests with the highest level of service and customer care and I deeply regret that on this occasion, we have failed to deliver this. The feedback we receive from our valued guests enables us to target problem areas and, wherever possible, take the necessary actions to ensure problems can be avoided in the future. On a final note, may I once again apologise for the shortcomings experienced during your short break in Leeds. Kind Regards Steve Hornsby General Manager
30 May 2019 by Steve Hornsby
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Steve Hornsby General Manager
Crowne Plaza Leeds, an IHG Hotel offers its guests an indoor pool, a health club, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 409 square feet (38 square metres) and includes conference space. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Crowne Plaza Leeds, an IHG Hotel. For a fee, parking is available. This 4-star Leeds hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Crowne Plaza Leeds, an IHG Hotel offers 135 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, dressing gowns, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast on weekdays.
TAP – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
TAP – This bar serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool, a health club and a steam room.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses wind, solar and geothermal energy
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards and cash. This property uses wind, solar and geothermal energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
