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Santiago de Alfama - Boutique Hotel

5.0 star property
VIP Access

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Photo gallery for Santiago de Alfama - Boutique Hotel

Relax in comfort with a large bed, two armchairs, and a flat-screen TV.
Enter a traditional setting with three elegant doorways, each framed by columns and light fixtures, leading to inviting spaces.
Enjoy a drink at the bar, surrounded by comfortable seating and a warm atmosphere.
Relax in a serene space with a large window, comfortable sofa, and a stylish table with a lamp.
Relax in our spacious lobby, featuring a large sofa set, potted plants, and a decorative table.

Popular amenities

  • Bar
  • Parking available
  • Room service

Explore the area

Map
Rua de Santiago, 10 a 14, Lisbon, 1100-494
  • Lisbon Cathedral
    ‪2 min walk‬
  • Castle of São Jorge
    ‪5 min walk‬
  • Rossio Square
    ‪10 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Panoramic Suite

Panoramic Suite | 1 bedroom, premium bedding, down duvets, pillow-top beds

Panoramic Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Room for two

Small Room for two | 1 bedroom, premium bedding, down duvets, pillow-top beds

Small Room for two

9.8 out of 10
Exceptional
(9 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room (King)

Deluxe Room (King) | 1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room (King)

9.6 out of 10
Exceptional
(13 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Small Room with a View

Small Room with a View | 1 bedroom, premium bedding, down duvets, pillow-top beds

Small Room with a View

10.0 out of 10
Exceptional
(5 reviews)
  • 22 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, down duvets, pillow-top beds

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room (King)

Superior Room (King) | 1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Room (King)

9.6 out of 10
Exceptional
(8 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Santiago de Alfama - Boutique Hotel

Luxury hotel with spa services and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, spa services and 24-hour room service.
Santiago de Alfama - Boutique Hotel offers 19 accommodations with minibars (stocked with some free items) and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Santiago de Alfama - Boutique Hotel. During your stay, you're just a quick walk from Lisbon Cathedral. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast offered for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 4-minute walk from Lisbon Cathedral and 11 minutes on foot from Rossio Square
  • Airport, railway station and cruise terminal shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours), a cruise ship terminal shuttle and a train station drop-off service are available for a fee. Spa services, a terrace, and multilingual staff are also featured at the luxury Santiago de Alfama - Boutique Hotel. The hotel can provide concierge services, limo/town car service, and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Lisbon hotel is smoke free.

Guests can enjoy cooked-to-order breakfast for a fee.
Santiago de Alfama - Boutique Hotel has a restaurant on site.
24-hour room service is available.

Languages

Afrikaans, Dutch, English, Filipino, Finnish, French, Hindi, Italian, Latvian, Lithuanian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 15 per day); reservations required; discounts available
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service
  • Secured, covered parking on site (EUR 15 per night)
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee: EUR 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Shopping

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 20 per person
  • Airport shuttle fee: EUR 60 per vehicle (return)
  • Covered self-parking fee: EUR 15 per night (in/out privileges)
  • Nearby parking fee: EUR 15 per day(1969 ft away; open 24 hours)
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Santiago de Alfama - Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 35900/AL

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Santiago Alfama Boutique Hotel
Santiago Alfama Boutique
Santiago Alfama Hotel Lisbon
Santiago de Alfama - Boutique Hotel Hotel
Santiago de Alfama - Boutique Hotel Lisbon
Santiago de Alfama - Boutique Hotel Hotel Lisbon

Santiago de Alfama - Boutique Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 353 out of 388 reviews
Rating 8 - Good. 28 out of 388 reviews
Rating 6 - Okay. 5 out of 388 reviews
Rating 4 - Poor. 1 out of 388 reviews
Rating 2 - Terrible. 1 out of 388 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived the staff at Santiago de Alfama made our stay truly memorable. We received a warm welcome from Rita and Martin with a brief tour of the history and renovations of the property. Our "small room for two" was spacious with beautiful views of the courtyard and river. The hotel was immaculate and a perfect location to see all of the historical districts of Lisbon. Lana arranged our spa treatments, taxi and offered recommendations on how to get around. Our massages at the spa were wonderful - thanks to Ajah and Thelma!! The restaurant, bistro and bar were all fantastic. The wines selected by Enrique were a spectacular compliment to our food. This is the perfect combination of service, location, and food. One of the best hotels we have ever stayed at - we would highly recommend for your stay in Lisbon.
Stayed 5 nights in Apr 2025

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was so kind and took care of us. First time in Lisbon and the Santiago did not disappoint. They were thoughtful and attentive. Hotel is in a cool spot, too.
Stayed 4 nights in Apr 2025

10/10 Excellent

josee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le personnel est d’une grande gentillesse et très souriant. L’hotel est magnifique!
Toujours des fleurs fraîches
Le bar
Stayed 3 nights in Apr 2025

10/10 Excellent

Karen

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel, clean rooms and wonderful staff. This property is not for anyone with mobility issues, it is on a steep hill and has only one small elevator. If that is not an issue for you, than this is definitely where you want to be
Stayed 2 nights in Apr 2025

10/10 Excellent

jim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and beautiful decor
Stayed 1 night in Apr 2025

10/10 Excellent

Charlene, Coquitlam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunningly beautiful property and all staff were outstanding!
Stayed 2 nights in Apr 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Wonderful 2 night experience. Staff was extremely helpful. Highly recommend the sunset cruise they arranged. Would definitely stay here again next time in Lisbon.
Stayed 2 nights in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First class stay in the Alfama

Outstanding service, excellent location, great restaurant, wonderful property
Stayed 4 nights in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing and the reception staff and dining staff very helpful and friendly- we loved the junior suite and all the facilities. There are a number of derelict properties surrounding the hotel which didn’t directly affect us - but did detract from the general ‘high end’ feel
Stayed 3 nights in Mar 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel with an awesome restaurant

Santiago de Alfama hotel is a beautiful quaint hotel in the center of historic Lisbon. The service was top notch and the room was beautiful. I loved the hotel and is made my trip to Lisbon memorial. The BEST aspect of my stay, and it was all very good, was the food in the restaurant. Audrey’s. The food was exquisite. From the tomato carpaccio to the grilled octopus to the banana pudding. It made a very good trip great! Thank you
Stayed 3 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Evan

Stayed 6 nights in Mar 2025

10/10 Excellent

Steph

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lana and the rest of the staff were wonderful. What an amazing hotel to stay at!
Stayed 3 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended by friends and we would recommend our friends as well. Super friendly, helpful front desk, staff in great breakfast dinner and bar service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Biljana

Stayed 2 nights in Feb 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Alfama District, Staff was fantastic, Rooms are bright and clean.
Stayed 2 nights in Feb 2025

8/10 Good

John, Lonbdon

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect couples getaway

A beautiful hotel, packed with character. The room was exceptional and we even received a lovely free upgrade. Staff couldn't do enough. Was the perfect couples stay
Stayed 5 nights in Feb 2025

10/10 Excellent

Johanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel , we extended our stay to 10 days, every aspect is excellent.
Stayed 7 nights in Feb 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Nikki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this property, it is the only place I will book again. They were really kind and the room is amazingly beautiful plus don’t forget to ask for their wine - it is soooo tasty!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best!

We had the absolute best stay with Santiago de Alfama. I loved the location in the heart of the Alfama neighborhood and we had a beautiful view of the river during our stay. The hotel bar was really cool, with interesting drinks and amazing staff. The breakfast at Audrey's, which was included in our stay, was also amazing. Our room was serviced twice a day, and the hotel was very clean. The concierge was helpful in advance to and during our stay, helping us book excursions, reservations and spa treatments. We had an early flight departure and they even ensured we had a to-go breakfast the morning we left. We really felt at home, and everyone was so kind and helpful. I hope we can make our way back soon.
Stayed 6 nights in Dec 2024

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, nice and quiet, good restaurant, nice and pleasant service from all stuff members
Stayed 3 nights in Dec 2024