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The Z Hotel Soho

3.0 star property

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Photo gallery for The Z Hotel Soho

Courtyard view
Courtyard view
Queen Room | Individually furnished, desk, laptop workspace, blackout curtains
Café
Courtyard

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • 24/7 front desk

Explore the area

View in a map
17 Moor Street, London, England, W1D 5AP
  • Place, Theatreland
    ‪1 min walk‬
  • Place, Leicester Square
    ‪5 min walk‬
  • Place, Piccadilly Circus
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪74 min drive‬

Room options

View all photos for Single Room

Single Room | Individually furnished, desk, laptop workspace, blackout curtains

Single Room

8.0 out of 10
Very good
(12 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, No Windows

Double Room, No Windows | Individually furnished, desk, laptop workspace, blackout curtains

Double Room, No Windows

  • 6 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room | Individually furnished, desk, laptop workspace, blackout curtains

Double Room

  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Accessible Room

Double Accessible Room | Individually furnished, desk, laptop workspace, blackout curtains

Double Accessible Room

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Queen Room

Queen Room | Individually furnished, desk, laptop workspace, blackout curtains

Queen Room

8.4 out of 10
Very good
(16 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

The Z Hotel Soho

Along with a bar/lounge, this smoke-free hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Housekeeping is available on request.
The Z Hotel Soho offers 85 air-conditioned accommodations, which are accessible via exterior corridors, and features complimentary bottles of water and coffee/tea makers. This individually furnished accommodation includes desks. A pillow menu is available. 50-inch Smart televisions come with premium satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include a ceiling fan and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at The Z Hotel Soho, you're just a quick walk from Leicester Square. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include a concierge and luggage storage
  • Just a 5-minute walk from Leicester Square and 7 minutes on foot from Piccadilly Circus
As a guest of The Z Hotel Soho, you'll find concierge services and a lift. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: GBP 13.95 per person
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift (114 centimetre wide door)
  • Roll-in shower (220 centimetre wide)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 13.95 per person
  • Rollaway bed fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

Property is also known as

Z Hotel Soho

Z Hotel

Z Soho

The Z Hotel Soho London, England

Z Hotels London Soho Hotel

Z Hotels Hotel

Z Hotels

The Z Hotel London Soho

The Z Hotel Soho Hotel

The Z Hotel Soho London

The Z Hotel Soho Hotel London

The Z Hotel Soho Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 118 out of 317 reviews
Rating 8 - Good. 92 out of 317 reviews
Rating 6 - Okay. 54 out of 317 reviews
Rating 4 - Poor. 23 out of 317 reviews
Rating 2 - Terrible. 30 out of 317 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Elhadji Ndane

Stayed 3 nights in Feb 2026

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, had all we needed for the one night, perfect location for the theatre
Stayed 1 night in Feb 2026

10/10 Excellent

Sara

Great for a theatre trip. Fabulous location and wveeything
Stayed 1 night in Feb 2026

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities
great stay , right next to prince edward's theatre , nice and clean, staff are friendly
Stayed 1 night in Feb 2026

6/10 Okay

Jenny

Travelled with partner
Disliked: Cleanliness, amenities
It looked cleaned but on closer inspection we found mould on the curtains from the condensation
Stayed 1 night in Feb 2026

4/10 Poor

Kim

Stayed 1 night in Feb 2026

10/10 Excellent

Faye

Stayed 1 night in Feb 2026

2/10 Terrible

Rickie

Stayed 1 night in Feb 2026

10/10 Excellent

susan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff are extremely helpful and kind.
Stayed 1 night in Feb 2026

4/10 Poor

Tony

Business traveller
Liked: Staff & service
The size of room. Compared with other Z Hotels. The age of decor and quality of furnishings and linen
Stayed 1 night in Feb 2026

10/10 Excellent

KONSTANTIN

Liked: Cleanliness, staff & service, amenities
My stay at Z Hotel Soho was absolutely incredible — truly one of the best hotel experiences I’ve ever had. To my surprise and delight, instead of the Queen room I had booked, the reception team upgraded me to a private three-storey townhouse. I literally lived like a king — spacious, stylish, and completely my own. An unforgettable touch that made the stay extra special. The hotel features a wonderful 24-hour bar, perfect for relaxing at any time of day or night. The location is simply unbeatable — right in the heart of London. Musicals, museums, major attractions — everything is within walking distance. The staff were outstanding: warm, friendly, always smiling, and genuinely eager to help. Their hospitality made the experience even more enjoyable. This hotel is truly exceptional. I will absolutely be coming back. Thank you to the entire team for such a memorable stay!
Stayed 3 nights in Feb 2026

8/10 Good

Alondra, New York

Stayed 2 nights in Jan 2026

8/10 Good

Philip

Stayed 1 night in Feb 2026

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Staff very welcoming bed a little hard
Stayed 3 nights in Feb 2026

8/10 Good

Adrian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and modern. Rooms are very small but that's the only minus really
Stayed 1 night in Jan 2026

10/10 Excellent

Ashvini

Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Really friendly guy on reception. Quick and friendly
Stayed 1 night in Jan 2026

10/10 Excellent

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
What's not to like! The staff were very friendly, welcoming and helpful. Location was excellent. I booked a single room which was on the cosy side but was well set up. The bed was very comfy. It was a birthday treat and there were balloons, a birthday card and towel swan display on my bed which was very lovely of them to do. I did have an issue with the shower, which was faulty. But having mentioned it to reception, the Maintenance team soon responded and sorted it on the same day. Would recommend Z Hotels and will book again. Thank you ♥️
Stayed 2 nights in Jan 2026

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was small but very comfortable for a solo traveler. It was ideal. The room was clean. They offer fresh water everyday to encourage visitors to not use plastic water bottles. I had a great stay. The hotel isn't an ideal location. But like I said the rooms are small.
Stayed 1 night in Jan 2026

4/10 Poor

Hollie

Liked: Cleanliness, staff & service
Disliked: Room comfort
Very small I wouldn’t recommend for anymore than a single person cause the size of it was shocking. No breakfast, clean room and the staff were good checking in but checking out were awful
Stayed 1 night in Jan 2026

6/10 Okay

peter

Liked: Cleanliness, amenities, property conditions & facilities
It was in a perfect location, good price, convenient to the tube and busses! Only problem stay out of rm 125. I was alerted by knocking at the door that the fire alarm went off from the sream from the shower!
Stayed 5 nights in Jan 2026

4/10 Poor

Raymond

WiFi did not work all the time I was there. The cooling fans outside my window kept me awake all night. There were pigeons flying in and out of the connecting passage to my room. The only window, in the bathroom, had been broken and had been repaired with tape. I would never stay again and do not recommend.
Stayed 1 night in Jan 2026

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great staff, great location, great price
Stayed 1 night in Jan 2026

10/10 Excellent

Kamila

I live the
Stayed 1 night in Jan 2026

8/10 Good

John

Stayed 2 nights in Jan 2026