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 Lucerne •1 Room
 Lucerne • 1 Room
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Ambassador Self Check-in Hotel

3-star property
Zürichstrasse 3, Lucerne, LU 044 511 21 42
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4.0 out of 5
Very good!
See all 16 ebookers Reviews

Points Of Interest

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Business Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CHF 175* Per night/room 29 May - 30 May

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Ambassador Self Check-in Hotel's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Chapel Bridge. Features include free WiFi in public areas, plus breakfast (surcharge) and concierge services.

  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Loewenplatz and 3 minutes on foot from Lion Monument
  • Pets welcome for a fee

Ambassador Self Check-in Hotel ratings based on 16 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ambassador Self Check-in Hotel

Everyone (4) Couples (3) Family (4)
5 out of 5
Gutes Preis/Leistungsverhältnis und sehr gut erreichbar

Posted by on 26 Apr 2024

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Comment from Hotel Management

28 Apr 2024 by Daniel Höger

Grüezi Reto,Vielen Dank für Ihre sensationelle Bewertung. Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns geniessen konnten und wir würden uns freuen Sie bald wieder bei uns begrüssen zu dürfen.Mit frohem LuzernergrussIhr Ambassador Team

3 out of 5
Pas de personnel à la réception Check-in automatique à 21:00 très impersonnel trop cher pour une nuit 270 pour 1, 3 étoiles Chambre vétuste, par contre propreté inpecable à signaler. Petit déjeuner à l’hôtel de la paix correct

Posted by on 7 Aug 2023

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Comment from Hotel Management

8 Aug 2023 by Daniel Höger

Merci beaucoup pour vos commentaires. Nous sommes vraiment désolés que notre hôtel n'ait pas été à la hauteur de vos attentes. Notre hôtel est indiqué comme self check-in hotel, mais nous sommes à votre disposition de 7 à 23 heures si vous avez des questions.Néanmoins, nous vous remercions de votre visite et vous souhaitons bonne chance.Votre équipe Ambassador

4 out of 5
Simple, propre en ordre, bien centré, toutes facilités.

Posted by on 21 Jan 2023

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Comment from Hotel Management

22 Jan 2023 by Daniel Höger

Dear Roger,Thank you for your feedback. We are happy to hear that you enjoyed your stay here with us in Lucerne and we are looking forward to welcome you soon again.Best regardsYour Ambassador Team

4 out of 5
Gut gelegen.

Posted by on 21 Oct 2022

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Comment from Hotel Management

10 Nov 2022 by Daniel Höger

Grüezi Nils,Vielen Dank für Ihr Feedback. Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns geniessen konnten und wir würden uns freuen Sie bald wieder bei uns begrüssen zu dürfen. Bis bald und herbstliche LuzernergrüsseIhr Ambassador Team

4 out of 5
Sehr laut, aber Stadthotel. Nicht klimatiert.

Posted by on 4 Aug 2022

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Comment from Hotel Management

4 Aug 2022 by Daniel Höger

Grüezi Gabrielle, Vielen Dank für Ihr Feedback. Wir sind selber etwas wegen der Hitze überrascht. Unsere Zimmer haben alle Ventilatoren um es etwas erträglicher zu machen. Trotz allem hoffen wir Sie bald wieder bei uns begrüssen zu dürfen. Mit sommerlichem Luzernergruss Ihr Ambassador Team

5 out of 5
Das Self-Check-In Hotel ist sehr gut positioniert in Luzern. Auch die Parkmöglichkeit gleich nebenan. Die Zimmer sind sehr grosszügig. Es hat alles was es braucht. Sehr fairer Preis für Luzern.

Posted by on 10 Apr 2022

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Comment from Hotel Management

28 Apr 2022 by Rezeption Team

Vielen Dank, dass Sie sich für einen Aufenthalt bei uns entschieden haben. Wir danken Ihnen für Ihr Feedback.

4 out of 5
Hôtel bien place dans la ville..... Prêt du centre a pied, transport facile. Une ville a visite

Posted by , from Neuchatel on 1 Aug 2020

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Comment from Hotel Management

9 Aug 2020 by Ursula Brun, Réception

Bonjour nou vous remercions de votre visite. Salutations de Lucerne

4 out of 5
Situation centrale parfaite, proche de nombreux parkings. Par contre matelas médiocres!

Posted by on 18 Sep 2019

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Comment from Hotel Management

2 Oct 2019 by Ursula Brun, Réception

Bonjour, merci beaucoup de votre commentaire. Il était Avec plaisir de vous accueillir. Meilleures salutations

3 out of 5

Posted by on 31 Jul 2019

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Comment from Hotel Management

3 Aug 2019 by Ursula Brun, Front Office

Thank you for staying with us.

5 out of 5
sehr freundliches Personal, grosses Bad, bequeme Betten, Minibar, Balkon, geräumiges Zimmer, alles top!

Posted by on 18 Mar 2019

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About the Ambassador Self Check-in Hotel

Location Zürichstrasse 3, Lucerne, LU 6004

Property Features

As a guest of Ambassador Self Check-in Hotel, you'll find a library, a terrace, and multilingual staff. Public spaces have free WiFi. Ambassador Self Check-in Hotel also features tour/ticket assistance, a garden, and concierge services. Parking is available for a fee. This 3-star Lucerne hotel is smoke free.

  • 1 building
  • 31 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Lucerne Station (0.9 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ambassador Self Check-in Hotel offers 31 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • Flat-screen television
  • Satellite channels
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Desk
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Sailing nearby
  • Cross-country skiing nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time ends at 11 PM
  • Check-in time starts at 3:00 PM

Special check-in instructions:

There is no front desk at this property. Guests can access their accommodation through a private entrance.

This property does not have a front desk. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CHF 20 per accommodation, per stayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • No front desk
  • Property does not follow sanitisation practices of any association
  • Private entrance
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 100
  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CHF 20 for adults and from CHF 10 for children
  • Self-parking fee: CHF 25 per night (in/out privileges)
  • Nearby parking fee: CHF 25 per day
  • Pet fee: CHF 20 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ambassador Hotel Lucerne
  • Ambassador Lucerne
  • Ambassador Lucerne Hotel
  • Hotel Ambassador Lucerne
  • Lucerne Ambassador Hotel
  • Hotel Ambassador
  • Ambassador Self Check In
  • Ambassador Self Check-in Hotel Hotel
  • Ambassador Self Check-in Hotel Lucerne
  • Ambassador Self Check-in Hotel Hotel Lucerne

You should know

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.