11 Feb 2023 by Lars Güggi, Direktor
Vielen Dank für Ihr Feedback zu Ihrem Aufenthalt. Wir freuen uns, dass Ihnen Ihr Aufenthalt gefallen hat und Sie unsere Räumlichkeiten als sauber empfunden haben. Wir sind sehr stolz darauf, dass unser Hotel für alle unsere Gäste immer in bestem Zustand ist. Danke, dass Sie sich für uns entschieden haben!Mit freundlichen GrüssenHotel Monopol und Alpina
7 Oct 2019 by Manager
Dear guest, Thank you for taking the time to share your valuable feedback with us. We would be pleased to welcome you back soon here at the Hotel MONOPOL Lucerne. Warmest regards, Brigitte Heller, General Manager and the whole MONOPOL-Team
14 Mar 2024 by Hotel Monopol
Lieber Jonas,Vielen Dank für Ihre perfekte Bewertung. Es freut uns sehr zu hören, dass Sie eine tolle Erfahrung mit uns gemacht haben. Wir freuen uns darauf, Sie in Zukunft wieder bei uns begrüssen zu dürfen.Mit freundlichen Grüssen,Hotel Monopol
14 Mar 2024 by Hotel Monopol
Dear Hervé,Thank you for your perfect rating. We're delighted to know you had an excellent stay. We look forward to welcoming you back.Sincerely yours,Lars GüggiGeneral Manager Hotel Monopol
7 Jul 2023 by Hotel Monopol
Thank you so much for taking the time to write a review about your experience with us. We are so pleased to hear that you found our staff to be friendly. Here at our hotel, we pride ourselves on providing a warm and welcoming atmosphere for all of our guests. We appreciate your kind words and hope to have the opportunity to serve you again soon.yours faithfully
30 Mar 2023 by Hotel Monopol und Alpina
Wir entschuldigen uns für Ihr Erlebnis in unserem Hotel. Wir bemühen uns, jeden Aufenthalt so komfortabel und angenehm wie möglich zu gestalten. Es tut uns sehr leid zu hören, dass wir diese Erwartungen bei Ihrem Besuch nicht erfüllen konnten. Bitte wenden Sie sich direkt an uns unter mail@monopolluzern.ch, wenn Sie uns weitere Einzelheiten über Ihre Erfahrungen mitteilen möchten, damit wir die entsprechenden Schritte unternehmen können, um unseren Service in Zukunft zu verbessern. Nochmals vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu geben, wir schätzen es sehr.Mit freundlichen Grüssen
30 Mar 2023 by Lars Güggi, Direktor
Es freut uns zu hören, dass Sie einen zufriedenstellenden Aufenthalt bei uns hatten. Wir freuen uns über Ihren Besuch und hoffen, dass Ihr weiterer Aufenthalt in der Region ebenso angenehm wird. Danke, dass Sie unser Hotel gewählt haben.
11 Feb 2023 by Lars Güggi, General Manager
We are delighted to hear that you had a pleasant stay with us and that the cleanliness of our hotel was up to your standards. We strive to provide each and every one of our guests with a comfortable and enjoyable experience, so we are very grateful for your positive feedback. Thank you for choosing us!Sincerely yoursHotel Monopol und Alpina
23 Aug 2022 by Lars Güggi
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.Hotel Monopol Luzern
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 4 bars/lounges. A 24-hour business centre and 2 meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 689 square feet (64 square metres) and includes conference space. A nightclub, a terrace, and multilingual staff are also featured at the business-friendly Hotel Monopol. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Lucerne hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available
Hotel Monopol offers 79 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 11:00 AM.
Hotel Monopol has a restaurant on site.
Room service (during limited hours) is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Lucerne Mobility Ticket Guest Card is available at this property and includes use of public transportation (buses and trains; excludes boats) in the town of Lucerne during stay.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
