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ibis budget Luzern City

1.5 star property

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Family Twin Room, Multiple Beds | In-room safe, desk, soundproofing, free WiFi
Exterior
Exterior
Interior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Pet-friendly

Explore the area

Map
Kellerstrasse 6, Lucerne, 6005
  • Chapel Bridge
    ‪12 min walk‬
  • KKL Lucerne
    ‪12 min walk‬
  • Swiss Transportation Museum
    ‪5 min drive‬
  • Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Family Twin Room, Multiple Beds

Family Twin Room, Multiple Beds | In-room safe, desk, soundproofing, free WiFi

Family Twin Room, Multiple Beds

7.8 out of 10
Good
(18 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | In-room safe, desk, soundproofing, free WiFi

Double Room, 1 Double Bed

8.0 out of 10
Very good
(58 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Multiple Beds

Double Room, Multiple Beds | In-room safe, desk, soundproofing, free WiFi

Double Room, Multiple Beds

7.8 out of 10
Good
(50 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bunk Bed

Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | In-room safe, desk, soundproofing, free WiFi

Standard Room, 2 Single Beds

7.8 out of 10
Good
(9 reviews)
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

ibis budget Luzern City

Hotel with a 24-hour front desk, near Chapel Bridge
Along with a snack bar/deli, this smoke-free hotel has self parking and coffee/tea in a common area. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and express check-out are on-site. Housekeeping is available on request.
Ibis budget Luzern City offers 128 air-conditioned accommodations with a safe and free toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of ibis budget Luzern City's great location. During your stay, you'll be within walking distance of Chapel Bridge. Features include free WiFi in public areas, plus a snack bar/deli and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • 13 minutes by foot from Chapel Bridge and a 5-minute drive from Swiss Transportation Museum
  • Pets welcome for a fee
There's a snack bar/deli on site. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and a garden are also featured at ibis budget Luzern City. For a fee, parking is available.

This Lucerne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Languages

Chinese (Mandarin), English, Filipino, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (CHF 24 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CHF 14 for adults and CHF 7 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 15.00 per pet, per night
  • Maximum 1 pets

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 14 for adults and from CHF 7 for children
  • Covered self-parking fee: CHF 24 per day
  • Pet fee: CHF 15.00 per pet, per night
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 1 star Superior.

Property is also known as

ibis budget Luzern City Hotel Lucerne
ibis budget Luzern City Hotel
ibis budget Luzern City Lucerne
ibis budget Luzern City
ibis budget Luzern City Hotel
ibis budget Luzern City Lucerne
ibis budget Luzern City Hotel Lucerne

ibis budget Luzern City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 323 out of 1006 reviews
Rating 8 - Good. 376 out of 1006 reviews
Rating 6 - Okay. 179 out of 1006 reviews
Rating 4 - Poor. 67 out of 1006 reviews
Rating 2 - Terrible. 61 out of 1006 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Yvonne

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Budget Hotel

Generally the place is ok except it’s small and bath area like a ‘cylinder’. Able to sleep well compared to two other earlier accommodations we put up. Staff is friendly. We need to pay CHF10 for early check in. Luggage per piece chargeable at CHF3 if you need a place to store before check in. Room is clean. No kettle and hairdryer provided.
Stayed 2 nights in Apr 2025

8/10 Good

Miho

Very conveniently located. Clean and staff friendly. I will stay there again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Arsalan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very cooperative and understanding.
Stayed 1 night in Apr 2025

8/10 Good

Grace

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean but small. There is a supermarket called DENNER nearby, selling groceries at reasonable price.
Stayed 2 nights in Apr 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto e banheiro bem pequeno porém não me atrapalhou em nada já que só íamos pra o quarto para dormir. Com relação a limpeza não tenho o que reclamar, estava ótima. Café da manhã também muito bom,
Stayed 3 nights in Apr 2025

8/10 Good

Shiu Tung, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice mountain view from room
Stayed 2 nights in Apr 2025

2/10 Terrible

Batya

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
“This hotel was absolutely terrible. The rooms were tiny and uncomfortable. The so-called ‘bathroom’ was just a small tube-like space with no proper toiletries, and the toilet was so cramped there was no room for my legs. It was one of the worst hotel experiences I’ve ever had. On top of that, they charge extra just to store your luggage—3 francs per suitcase! If you arrive early, you have to pay an additional 10 francs. It’s a complete rip-off. Avoid this place at all costs!”
Stayed 2 nights in Apr 2025

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

4/10 Poor

Angelo

Business traveller
Disliked: Staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Wolf

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Emily

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

MARCELO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Antonio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

Sridhar

Stayed 3 nights in Feb 2025

8/10 Good

LIVIA

Stayed 3 nights in Feb 2025

6/10 Okay

Robert, Orange Park

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Room has a slatted see thru shower, toilet has a door that doesn't latch nor lock. You can only separate those areas with a curtain by the bed. Not very private at ALL! No kettle, fridge, nor microwave in the room. No hair dryer. One towel each, one pillow each unless you ask. Hot water free in the lobby, bring your own tea bags or coffee sachets. There is a microwave in the lobby. Cup of coffee is 3.50, breakfast is continental and 14chf you can add on. We did not. On the positive side, the room was clean, we felt safe, it's directly across from a bus stop into town, and easily walkable to town and the train station. Note: if you walk in for a room, it's upwards of 200chf a night on their board. Make sure you book third party, we paid HALF that on an app!!
Stayed 2 nights in Mar 2025

8/10 Good

Umt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Lúcia Osana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Custo benefício excelente!
Stayed 2 nights in Feb 2025

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Carlie-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. And always at the desk. Cleaners were friendly too. For the budget price, I was very impressed.
Stayed 4 nights in Feb 2025

8/10 Good

Brenden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again!

Was very accommodating and welcoming. Exactly what you are looking for with the price point is what you are going to get! Only issue we truly had was our windows would not fully close.
Stayed 3 nights in Feb 2025

4/10 Poor

Macauley

Stayed 1 night in Feb 2025

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located
Stayed 1 night in Jan 2025

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and very friendly
Stayed 1 night in Jan 2025