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Welcomer Apartments Atocha

3.5 star property

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Photo gallery for Welcomer Apartments Atocha

Down duvets, individually decorated, individually furnished
Down duvets, individually decorated, individually furnished
Superior Studio, 1 Double Bed with Sofa bed | Down duvets, individually decorated, individually furnished
Flat-screen TV
Full-sized fridge, oven, stovetop, dishwasher

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Calle Rafael de Riego, 24., Madrid, spain, 28045
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪7 min walk‬
  • Place, Plaza del Emperador Carlos V
    ‪7 min walk‬
  • Place, Puerta del Sol
    ‪4 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Superior Studio, 1 Double Bed with Sofa bed

Superior Studio, 1 Double Bed with Sofa bed | Down duvets, individually decorated, individually furnished

Superior Studio, 1 Double Bed with Sofa bed

  • 62 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms (Interior)

Down duvets, individually decorated, individually furnished

Apartment, 2 Bedrooms (Interior)

  • 79 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms (Exterior)

Down duvets, individually decorated, individually furnished

Apartment, 2 Bedrooms (Exterior)

  • 79 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 Double Bed

Studio, 1 Double Bed | Down duvets, individually decorated, individually furnished

Studio, 1 Double Bed

  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Basic Studio

Down duvets, individually decorated, individually furnished

Basic Studio

  • 42 sq m
  • Sleeps 2
  • 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Welcomer Apartments Atocha

Express check-in, express check-out and tour/ticket assistance are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include multilingual staff assistance. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a dishwasher. Added amenities include free WiFi, a flat-screen TV and a coffee/tea maker. Weekly housekeeping is available.
Welcomer Apartments Atocha offers 25 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature down duvets. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, kitchenware and utensils and dishwashers. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the overall property condition at Welcomer Apartments Atocha. During your stay, you're just a quick walk from Museo Nacional Centro de Arte Reina Sofía. Features include free WiFi in public areas. This comfortable aparthotel has 25 apartments over 4 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a flat-screen TV and a full-sized fridge
  • Free WiFi
  • Amenities include locker space, multilingual staff and a lift
  • 7 minutes by foot from Museo Nacional Centro de Arte Reina Sofía and a 2-minute drive from National Prado Museum
Welcomer Apartments Atocha offers its guests multilingual staff, tour/ticket assistance, and express check-in. WiFi is free in public spaces. Welcomer Apartments Atocha also features express check-out and a lift.

This 3.5-star Madrid aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Oven
  • Toaster

Bedrooms

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 33-inch flat-screen TV

Comfort

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Daily housekeeping
  • Iron/ironing board
  • Lockers
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 25 units
  • 4 floors
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

Express check-out available

Special check-in instructions

There is no front desk at this property

Guests will receive an email with check-in instructions and an access code prior to arrival; access will be through a private entrance

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email with check-in information and an access code prior to arrival. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Urban Vida Calatrava Apartment Madrid

Urban Vida Calatrava Apartment

Urban Vida Calatrava Madrid

Urban Vida Calatrava

Welcomer Apartments La Latina

Welcomer Apartments Atocha Madrid

Welcomer Apartments Atocha Aparthotel

Welcomer Apartments Atocha Aparthotel Madrid

Welcomer Apartments Atocha Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 27 reviews
Rating 8 - Good. 14 out of 27 reviews
Rating 6 - Okay. 2 out of 27 reviews
Rating 4 - Poor. 4 out of 27 reviews
Rating 2 - Terrible. 0 out of 27 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Verified traveller

Liked: Communication
Disliked: Room comfort

Dos noches sin dormir

La experiencia de entrar con un codigo de acceso es muy fria. No habia perchas en el armario, perdon, colgador Los radiadores hacian un ruido tremendo toda la noche. Avisaron para que viniera el fontanero, pero los ruidos siguieron El sofa cama, duro e incomodo
Stayed 2 nights in Nov 2020
Verified

6/10 Okay

Yveline

Liked: Cleanliness
Disliked: Amenities
Bien situé. Calme. Manque de confort et d’équipements pour un vrai séjour (plus d’une nuit).
Stayed 7 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Caro relación calidad-precio

El apartamento es muy pequeño para lo que se paga (por mucho que esté en el centro de madrid), en relación a otros apartamentos que disponen de personal en las mismas condiciones. El sofá daba bastante asco.. deberían tener una funda que cambiaran con cada estancia porque estaba muy sucio
Stayed 2 nights in Dec 2019
Verified

4/10 Poor

Roberta

Disliked: Cleanliness, amenities
La struttura è molto carina,essenziale, vicina al centro ma silenziosa,il loro grande problema è che non hanno una reception sul posto,quindi deve andare tutto bene,se per caso ci sono degli inconvenienti ma anche banali tipo i teli da bagno che mancano, ne viene fuori un affare di stato,peccato, la gestione è molto importante sopratutto quando non c'è nessuno ad accoglierti , al giorno d'oggi vince chi ha il personale migliore,se investi poco hai anche poco riscontro.
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es muy bello y céntrico. Lástima que a la hora de sentarnos a comer en familia la mesa resultara pequeña. Por lo demás todo bien.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe appartement et très spacieux. Très bien situé dans le centre ville et sans aucune nuisance sonore.
Stayed 1 night in Aug 2019
Verified

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Skuffelse

Vældigt skuffende. Ikke et af de første 80 af 119 billeder var fra den pågældende lejlighed og vi kom derfor frem til en lejlighed der ikke var i nærheden af det vi troede vi havde bestilt.
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Mantenimiento del baño

Me gustan mucho los apartamentos, pero el que me toco esta vez estaba muy dejado, faltaba algo de mantenimiento del baño y en consecuencia dejar una fregona o más toallas
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appartement très propre et en très bon état. Bien situé proche du Métro. Indications pour le check in simples.
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great apartment in the middle of Madrid

We were traveling on vacation. This apartment was close to many bars and restaurants as well as public transportation. The Plaza Mayor was only a few minutes walk away. It was quiet, beautifully kept.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Cesar Vladimir

Liked: Cleanliness, property conditions & facilities, room comfort
El cuarto está muy bien en cuanto a espacio comodidad es céntrico todo queda muy cerca a pie el lugar donde se encuentra es tranquilo y hay muchos lugares donde salir a comer , lo que no me parece es que te quieran cobrar por hacerte el aseo, ósea te entregan el cuarto limpio pero si estás 3 5 7 noches no te incluye limpieza diaria tienes que pagar en mexico llegas a un hotel desde 3 estrellas asta 3 diamantes y eso te lo incluyen, el precio no es barato , durante dos días solo había agua helada ya que la caldera no servía
Stayed 3 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
It was a good location with good amenities. Convenient check in
Stayed 2 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Parto dei plus. I ragazzi all'accoglienza sono deliziosi e disponibili. L'appartamento pulito seppur semplice ed essenziale. La posizione meravigliosa. Il quartiere La Latina è vicinissimo a piazza Mayor, ed è un Barrio molto vivace. Inoltre la fermata della metro è vicinissima. Unico neo... Un gruppetto di miei connazionali che ci hanno veramente rovinato la vacanza. Madrid permette di divertirsi h24 x cui trovo inaccettabile anche x dei ragazzi avere musica a tutto volume e voci altissime con finestre e porte aperte, all'una di notte, in quello che è un condominio. Ma il peggio era la sveglia alle 7....voci a volume altissimo x 1 ora.... Ogni mattina. Ovviamente lasciando le finestre aperte x poterne godere maggiormente. Incredibile poi quanto un uomo sia in grado di parlare ininterrottamente. Ecco. L'unico neo. Forse ci vorrebbe un controllo ogni tanto
Stayed 4 nights in Apr 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The appartments appear to be in a newly refurbished block. The decoration is modern and the appartment contains all fairly basic furniture, quite minimalist. On the plus side the appartment was really spacious, we had the double deluxe appartment. Everything was in good condition as the appartment appears newly refurbished. Things that could be improved - no microwave which is a surprise for a self catering appartment, and an inconvenience when travelling with kids. The main problems though are related to noise. First the bedrooms have no doors, the layout is open plan. Inconvenient when travelling with kids and you want to stay up later than them. Secondly the noise from the communal areas was really bad, there is almost no sound proofing from the main door and there seems to be a ventilation shaft where all the noise from inside the flats travels up through. The main external door to the appartments is very very loud and the constant noise of it slamming shut was extremely annoying and would wake me up in the night. Some signs in the corridor telling people to keep the noise down and not to slam the door might help a bit, unfortunately people seemed to hang out in the communal areas shouting up and down to each other. I had to sleep with ear plugs and am not sure I would have slept otherwise. There was also noise from the street from all the bars, something to bear in mind at weekends. All in all, a spacious flat but I wouldn't return due to the noise.
Stayed 3 nights in Apr 2019
Verified

8/10 Good

Raf

Liked: Cleanliness, property conditions & facilities
L’appartamento, di recente ristrutturazione, si trova in zona abbastanza centrale e tranquilla con due fermate della metro a una decina di minuti (entrambe però della linea verde) nei pressi parecchi ristoranti e pub per tutti gusti. La dotazione della cucina è decisamente essenziale così come il mobilio ridotto al minimo, scomoda l’assenza di una porta che possa dividere la zona giorno con divano letto dalla camera da letto. Comoda la presenza dell’ascensore.
Stayed 7 nights in Apr 2019
Verified

8/10 Good

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend lungo

Appartamento confortevole, dotato di tutto il necessario. Il team estremamente disponibile per qualsiasi necessità, pratica la consegna delle chiavi e il reperimento info. L'appartamento si trova in una zona centrale, comodo per girare a piedi e/o con i mezzi
Stayed 3 nights in Mar 2019
Verified

4/10 Poor

Ben M.

Disappointing, unhelpful hosts.

On a last minute get away to Madrid we made a VERY last minute accommodation reservation (the night before), booking the apartment on the strength of the photos provided. Perhaps in our haste we did not realise at the time that what we were looking at were a whole host of other apartments owned by the same host and not ones specific to where we would be staying (I have maybe been using a certain other booking site for too long). When we arrived in Madrid I searched out the address where we were to go to and noticed for the first time the two words that have come to haunt me.. 'Deluxe Studio'. I tried to contact the host from the airport to explain we believed we had booked a 2 bedroom apartment but spent about an hour trying to navigate an automated voice system that kept telling me to either email or whatsapp. Frustration building, I eventually gave up trying to get through to speak to an actual person and emailed, and to be fair did receive a fast response. I explained the situation but was told that this is what I had reserved with a mention of one bedroom, so resigning myself to perhaps sleeping on a sofa bed in the main living area we made our way over to the apartment. On arrival we opened the door to be greeted by a single room, no divide, no separate spaces, the sofa bed I had resigned myself to sleeping on a mere hairs width from the main bed. Realising we were in hell I got back in touch with the host to see if we could change to another apartment; fully booked, sorry. If we could cancel our reservation or reduce the 4 days to 1 or 2 so we could look for a different apartment that suited our needs; this is what you have reserved so no, have a nice stay. No matter what I tried to negotiate with the host they were not interested. I explained we had been misled by the photographs they used but they couldn't have cared less, we had been duped, our cash was in their pocket already. After spending nearly the whole of our first day in Madrid trying to sort this out I gave up. We stayed in the apartment for 2 days until it became unbearable and booked into somewhere else; a lovely spacious 2 bedroom apartment, and breathed a sigh of relief. Pros - Clean, modern. Cons - Small, no real time contact with the host, misleading photographs, unscrupulous - make sure you read the small print.
Stayed 4 nights in Jan 2018
Verified

10/10 Excellent

Inés

Liked: Cleanliness, room comfort, communication
Stayed 5 nights in Mar 2021
Verified

8/10 Good

Quoc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020
Verified

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Verified

8/10 Good

Julian

Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019