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Hotel H2O

Property class: 4

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Photo gallery for Hotel H2O

Aerial view
Bar (on property)
Reception
Hypo-allergenic bedding, pillow-top beds, in-room safe, desk
Family Room | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Luneta, (Behind the Quirino Grandstand), Manila, 1000
  • Place, Manila Ocean Park
    ‪1 min walk‬
  • Place, Rizal Park
    ‪5 min walk‬
  • Place, U.S. Embassy
    ‪8 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪14 min drive‬

Room options

View all photos for Bayview King Room

Bayview King Room | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Bayview King Room

8.8 out of 10
Excellent
(5 reviews)
  • Bay view
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Deluxe Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Family Room

  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed OR 3 Single Sofa Beds

View all photos for Family Room, Multiple Beds, Bay View

Family Room, Multiple Beds, Bay View | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Family Room, Multiple Beds, Bay View

  • Bay view
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 3 Single Sofa Beds

View all photos for Signature Suite

Signature Suite | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Single Sofa Beds

Superior Room, 2 Single Beds, Park View

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Park View

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Single Beds, Park View

7.8 out of 10
Good
(7 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, 2 Single Beds, Sea View

Standard Twin Room, 2 Single Beds, Sea View | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Standard Twin Room, 2 Single Beds, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Aqua Room

Aqua Room | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Aqua Room

8.2 out of 10
Very good
(25 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Hotel H2O

A full-service spa, a restaurant and a fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site.
Hotel H2O offers 147 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Zenyu Eco Spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a hot tub.
Our customers tell us that they can't get enough of the helpful staff at Hotel H2O. During your stay, you'll be connected to a shopping centre and just a quick walk from Manila Ocean Park. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy ocean views while dining at Makan Makan Food Village
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Treat yourself to massages, facials or body treatments at Zenyu Eco Spa
  • Amenities include a front desk safe, 10 meeting rooms and a conference centre
  • On-site recreation includes a gym
  • Steps from Manila Ocean Park and 10 minutes on foot from U.S. Embassy
  • Airport and local-area shuttle service available for a fee
Hotel H2O offers its guests a full-service spa and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 4413 square feet (410 square metres) and includes a conference centre. The business-friendly Hotel H2O also features spa services, coffee/tea in common area, and concierge services. An area shuttle within 10 metres and a round-trip airport shuttle are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Manila hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Makan Makan Food Village – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 10 metres
  • Parking on site (PHP 100 per stay)
  • Valet parking on site (PHP 55 per night)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: PHP 600 for adults and PHP 600 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Makan Makan Food Village

Things to do

  • Full-service spa
  • Gym

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 10 meeting rooms
  • Conference centre (4,413 square foot of space)

Outdoors

  • On the bay

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (51 centimetre high)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in fee: PHP 2000
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 2000

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel H2O

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1500.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 600 for adults and from PHP 600 for children
  • Self-parking fee: PHP 100 per stay
  • Valet parking fee: PHP 55 per night
  • Early check-in fee: PHP 2000 (subject to availability)
  • Late check-out fee: PHP 2000 (subject to availability)
  • Rollaway bed fee: PHP 1500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

H2O Hotel
H2O Manila
Hotel H2O
Hotel H2O Manila
Hotel H2O Hotel
Hotel H2O Manila
Hotel H2O Hotel Manila

Hotel H2O Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 387 out of 1001 reviews
Rating 8 - Good. 308 out of 1001 reviews
Rating 6 - Okay. 175 out of 1001 reviews
Rating 4 - Poor. 76 out of 1001 reviews
Rating 2 - Terrible. 55 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Kimberly

Travelled with partner
Liked: Cleanliness
The fish wall in the room was spectacular. The restaurant ran out of pretty much everything. The bar was closed. We were not allowed to buy a beer at the restaurant and sit somewhere comfortable. We landed up checking out early.
Stayed 4 nights in Jan 2026

6/10 Okay

pylene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The breakfast buffet has only limited food choices. We have free access to aqua pool park and it was very hassle to get in. The staff of the aqua pool park asked my husband to see the receiptionist from the hotel because they are looking for QR code, when my husband asked the hotel receptionist they told my husband that the receipt was enough to let us in. Anyways to make the story short it was very disorganized,the only positive comment is that the hotel receptionist were kind and helpful. And by the way, i don’t know if we were haunted during our stay between 4 am - 7am we heard a noise outside of our room. Since we booked an ambassador suite, we thought a housekeeper was cleaning our room because we heard someone is cleaning up. When i got up there we no housekeeper and the sound stop. Its just a different feel.
Stayed 1 night in Jan 2026

10/10 Excellent

Rasha

Stayed 1 night in Dec 2025

8/10 Good

Almira

Stayed 2 nights in Dec 2025

2/10 Terrible

Elizabeth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible and uncomfortable. Rooms smell like musty body odour as there is no air flow. Showers smell like a urinal. Walls are paper thin all Night could hear large families partying, moving furniture and slamming doors. Also there is no pool!!! Even though there are pictures we were given 1 ENTRY ONLY!!! For our family to some aqua park. Horrible stay. Abysmal atmosphere Toilet paper 1 roll for a family of 5!!!???! I wouldn’t let a family pet stay in this hole.
Stayed 2 nights in Dec 2025

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kids enjoy much
Stayed 1 night in Dec 2025

6/10 Okay

Ann

Liked: Amenities
Musty smell, kids running and screaming up and down hallways and in rooms.
Stayed 1 night in Dec 2025

10/10 Excellent

Aaron John

Liked: Cleanliness, amenities, property conditions & facilities
The room.is clean & fresh. Thou the extra bed is too pricey & the staff of the hotel not mention that we have free breakfast meal for the extra bed promo. But overall we enjoyed our stay in hotel H²O.
Stayed 2 nights in Dec 2025

6/10 Okay

The

- shower areas could be a bit cleaner (mould between cracks) - only one roll of toilet paper - wifi was very slow - hotel had a strange check out procedure with a ticket
Stayed 2 nights in Dec 2025

8/10 Good

Fuya

Stayed 3 nights in Nov 2025

10/10 Excellent

Jesson

Stayed 1 night in Dec 2025

4/10 Poor

Paul Emmanuel, Austin

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room was very disappointing. The bathroom was a mess. Toilet paper holder was disconnected from the wall. The water fpr the shower was cold and leaked into the room whule showering. The headboard of the bed was cracked and the light fixtures were not connected properly. The electric sockets could be used unless the lights were turned on.The buffet for breakfast was over priced for old cold food. That had some very serious health issues. Raw and spoild fish, stale and hard rice. Dishes still greasy from not being washed properly. The contact number for the hotel is unreachable. After trying to call to confirm the booking. Even Expedia agents couldn't connect with them.
Stayed 2 nights in Dec 2025

10/10 Excellent

Basel, Ryde

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Nice hotel, a bit dated
Stayed 3 nights in Dec 2025

8/10 Good

Maria Fe

Stayed 1 night in Dec 2025

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities
From staff to room and the facilities. 10/10. Will recommend this to family and friends as a destination to one day visit.
Stayed 2 nights in Dec 2025

2/10 Terrible

Arnelica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I DO NOT RECOMMEND. THE ROOMS WERE INFESTED! THERE WERE SMALL COCKROACHES ON MY BED AND ON THE NIGHTSTAND!!!! PARKING WAS FAR. CHECK OUT TOOK AWHILE.
Stayed 1 night in Dec 2025

6/10 Okay

Troy

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
What was once my favorite Hotel in Manila has turned into Hotel that has gone down hill. My favorite part of this hotel was being able to eat at the restaurant on the belcony and watch the beatiful sunset over the ocean, I couldnt do that this trip because the restaurants now close really early, no more afternoon or night hours. This was a huge dissopoointment for me because thats the whole reason I booked this hotel. The rooms had cockroaches, they did move us rooms twice because 2 of the rooms ended up having a lot of cockroaches, the 3rd room was finally cockroach free. Not sure if im going to book here again in the near future as I might explore some other hotels in the area
Stayed 1 night in Dec 2025

4/10 Poor

Zachary

Disliked: Cleanliness
The hotel was hard to find and not well lit for an entrance. Then when I checked in the first room, I checked into had cockroaches and or water bugs in it. They were on the bed. They were on the wall. They were in the bathroom. It was gross. I checked three other rooms and found the same thing in three other rooms finally on the fifth room that room didn’t have any bugs so I stayed in that room. The staff were friendly and I guess for what I paid. I wasn’t real happy with the way the room was.
Stayed 8 nights in Nov 2025

2/10 Terrible

Dennis

one 1 elevator is working. hotel is far away from any con
Stayed 2 nights in Nov 2025

4/10 Poor

Katherine

Disliked: Amenities, property conditions & facilities
The room smelled moldy, the wallpaper was peeling off the wall and had brown stains. The internet was constantly unstable and the tv could not connect to the internet. I had to watch tv on my phone. However the aquarium was pretty and the bathroom area was pretty and clean.
Stayed 1 night in Nov 2025

10/10 Excellent

William

Stayed 1 night in Nov 2025

8/10 Good

Yosuke

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The only regrettable thing was that a little trash was left behind.
Stayed 2 nights in Nov 2025

10/10 Excellent

Paz

Travelled with family, Travelled with group
Liked: Amenities
Clean room
Stayed 3 nights in Oct 2025

6/10 Okay

Tyler Adam, Auburn

Stayed 9 nights in Nov 2025

10/10 Excellent

Roger, Palmdale

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed in dining options. Restaurants close by 5pm. And the one restaurant we went to was out of chicken, beef, vegetables. But the soup was good
Stayed 5 nights in Oct 2025