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Crowne Plaza Hotel Marlow by IHG

Property class: 4

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Photo gallery for Crowne Plaza Hotel Marlow by IHG

Indoor pool, open 8:00 AM to 5:30 PM, pool loungers
Breakfast, lunch and dinner served
Exterior
Premium Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Free Wi-Fi

Explore the area

View in a map
Fieldhouse Lane, Marlow, England, SL7 1GJ
  • Place, Thames Path
    ‪3 min walk‬
  • Place, Thames River
    ‪5 min walk‬
  • Place, Chiltern Hills
    ‪18 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

9.8 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

7.6 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior
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  • Free Wi-Fi
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The price is CHF 111
includes taxes & fees
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About this property

Crowne Plaza Hotel Marlow by IHG

This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site.
Crowne Plaza Hotel Marlow by IHG offers 168 accommodations with DVD players and laptop-compatible safes. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers.

This Marlow hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and coffee/tea makers. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children aged under 16 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision. Guests aged under 3 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Quad Club Wellness & Spa has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Hotel Marlow by IHG. During your stay, you'll be within walking distance of Thames River. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with Swedish massages, facials or body treatments at Quad Club Wellness & Spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Higginson Park and a few minutes from All Saints Church
Crowne Plaza Hotel Marlow by IHG offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 12938 square feet (1202 square metres) and includes a conference centre. A children's pool, a hot tub, and a sauna are also featured at the family-friendly Crowne Plaza Hotel Marlow by IHG. Self parking is free.

This 4-star Marlow hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Glaze restaurant – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.50 for adults and GBP 9.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Agua Cafe and Bar
  • Glaze restaurant

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • Conference centre (12,938 square foot of space)

Outdoors

  • Garden
  • In a regional park
  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • DVD player
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 19.50 for adults and from GBP 9.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Children from 3-16 years old are allowed in the pool from 8-10 AM and 2:30-5:30 PM and must be accompanied by an adult. Children from 0-3 years old are not allowed in the pool.

We should mention

  • Pool access available from 8:00 AM to 5:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel MARLOW
Crowne Plaza MARLOW
MARLOW Crowne Plaza Hotel
Marlow Crowne Plaza
Crowne Plaza Hotel Marlow
Crowne Plaza Marlow By Ihg
Crowne Plaza Hotel Marlow by IHG Hotel
Crowne Plaza Hotel Marlow an IHG Hotel
Crowne Plaza Hotel Marlow by IHG Marlow
Crowne Plaza Hotel Marlow by IHG Hotel Marlow

Crowne Plaza Hotel Marlow by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 373 out of 702 reviews
Rating 8 - Good. 183 out of 702 reviews
Rating 6 - Okay. 62 out of 702 reviews
Rating 4 - Poor. 37 out of 702 reviews
Rating 2 - Terrible. 47 out of 702 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Romanos

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Impolite reception, no manners, room thermostat did not work, not all room lights work.
Stayed 1 night in Jan 2026

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay. Started with such an excellent check in with Dinesh Motani. So professional and welcoming
Stayed 1 night in Jan 2026

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean and spacious rooms. Great breakfast selection.
Stayed 1 night in Jan 2026

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Booked mainly for the pool and it was freezing, so never used it, they really could do with investing in a pool heating system for it, especially this time of year as it’s surrounded by glass.
Stayed 1 night in Jan 2026

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, amenities
All round superb stay - the curries are the best in town.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities
We have stayed at the Crowne Plaza on numerous occasions after the first time when we attended a near by wedding, we have tried alternative hotels but nothing comes close. We use all the facilities and everything is perfect the rooms are spacious modern and are always clean and we will return as soon as possible.
Stayed 1 night in Jan 2026

10/10 Excellent

Lesley

Room was large, comfortable, recently refurbished, clean
Stayed 1 night in Jan 2026

10/10 Excellent

Brenda-Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff and lovely location.
Stayed 5 nights in Dec 2025

10/10 Excellent

JEFf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole experience was wonderful. The only thing I didn’t like were the signs everywhere telling me what to score. It said if I gave 8 out of 10 this would not help the staff. Until I saw the signs telling me what to score I was very happy.
Stayed 1 night in Dec 2025

8/10 Good

Alix, Boulder

Stayed 4 nights in Dec 2025

8/10 Good

peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A vast improvement upon our stay last year. Lovely spotlessly clean rooms with all the things we value like minibar space for our own seasonal snacks & cheeses plus great pillow selection, excellent heating, great lighting, good magnifying mirrors in the bathroom and deep soaking tub. Plus a great pool & sauna, attentive friendly staff...and easy to use Wifi.
Stayed 3 nights in Dec 2025

4/10 Poor

Sana

Disliked: Cleanliness, property conditions & facilities
The room didn’t work properly had to go the reception three times on a single occasion to fix my room key. Toilet sink was dirty when mentioned to staff it was ignored
Stayed 1 night in Dec 2025

10/10 Excellent

Edward

Stayed 1 night in Dec 2025

6/10 Okay

Marc

Spa was ok
Stayed 1 night in Dec 2025

10/10 Excellent

Darren

Stayed 1 night in Dec 2025

8/10 Good

C P

Stayed 1 night in Dec 2025

4/10 Poor

Tim

Business traveller
Disliked: Staff & service, property conditions & facilities
Staff with poor attitude
Stayed 1 night in Dec 2025

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, amenities
Large rooms. Very stylish.
Stayed 2 nights in Nov 2025

10/10 Excellent

MARCUS

Stayed 1 night in Dec 2025

10/10 Excellent

Surendra

Liked: Cleanliness, staff & service, amenities
Great hotel and facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Joanna

Liked: Cleanliness, amenities, property conditions & facilities
lovely hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, reception staff very friendly and helpful. We arrived late, but they were still very courteous. Free parking and lovely spacious room. We didn’t have breakfast as heading out early for Heathrow, which is close by. Better than staying at an airport hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Matelyn

Liked: Cleanliness, staff & service, amenities
Room was very clean and spacious, hotel staff was very helpful and friendly and amenities were great! The town was only a 4-6 minute drive and there was plenty to see and do. Parking on site was easy, it was one of the best hotels we have stayed at in awhile; would definitely recommend for couples!
Stayed 1 night in Nov 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Rachel

Stayed 1 night in Nov 2025