We booked a standard king room upon arrival the room stunk like mold so decided to âupgradeâ at our own expense to one of the suites and landed in cupids nightmare. Literally nothing worked properly in the room including whirlpool, lighting, and shower. It was so cheesy 90âs vibe Which added to the fun I just wish something in that room worked.
The room was beautiful bed was comfortable hot tub was amazing but when it came time to shower the shower didnât work and the toilet lid didnât open all the way
The room was good but we could only take a shower instead of bath. Obviously they need to get something for their tub drains. The person on duty said they had nothing to use. Also our bathroom toilet rocked when you sat on it.
The first room we reserved, the toilet was not working so they moved us to another room and the shower and toilet was also not working. After we stayed the first room we were told that we needed to move back to the original room because the room was reserved. It was a huge inconvenience for us. Management was not very nice and didnât seem to care that we were being inconvenienced. Hotel needs a lot of work and wonât be staying there again soon. Tried to get some money back and they would not give us any since we booked through here
The day was fine until the whirlpool tub started cycling every 15 min after it was off and no water in it for 2 hours. Staff was notified and tried to help and just lever the room it happened for another 30 min after stalk went downstairs did check in with us to see if everything was ok.