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Villa Mercedes Merida, Curio Collection by Hilton

4.0 star property

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Photo gallery for Villa Mercedes Merida, Curio Collection by Hilton

Lobby
Outdoor pool
Lobby
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Av. Colon 500, Colonia Centro, Mérida, YUC, 97000
  • Place, Paseo 60
    ‪2 min walk‬
  • Place, Yucatan International Convention Center
    ‪3 min walk‬
  • Place, Paseo de Montejo
    ‪5 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪15 min drive‬

Room options

View all photos for 1 KING BED WITH COLONIAL DESIGN

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

1 KING BED WITH COLONIAL DESIGN

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(80 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Room, 2 Double Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Executive Room, 2 Double Beds

7.0 out of 10
Good
(2 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Habitación con Terraza, 2 camas Dobles

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Habitación con Terraza, 2 camas Dobles

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Accessible (Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Habitación Deluxe, 1 cama King

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Habitación Deluxe, 1 cama King

9.0 out of 10
Wonderful
(41 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Habitación Ejecutiva, 1 cama King

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Habitación Ejecutiva, 1 cama King

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Habitación con Terraza, 1 cama King

Habitación con Terraza, 1 cama King | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Habitación con Terraza, 1 cama King

  • 43 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite con Terraza, 1 cama King

Suite con Terraza, 1 cama King | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite con Terraza, 1 cama King

  • 78 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 cama King

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 cama King

  • 78 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Presidencial, 1 cama King

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite Presidencial, 1 cama King

  • 78 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Two Double Room with Colonial Design

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Colonial Design)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Colonial Design)

8.4 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (Colonial Design)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds (Colonial Design)

8.6 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Villa Mercedes Merida, Curio Collection by Hilton

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site.
Villa Mercedes Merida, Curio Collection by Hilton offers 127 accommodations with a safe and coffee/tea makers. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. 42-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Mérida hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Villa Mercedes Merida, Curio Collection by Hilton. During your stay, you're just a quick walk from Paseo de Montejo. Features include free WiFi in public areas and free valet parking, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking and self-parking
  • Enjoy a bite to eat at El Centro, a family restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Steps from Yucatan International Convention Center and 4 minutes on foot from Paseo de Montejo
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Villa Mercedes Merida, Curio Collection by Hilton offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include 3 meeting rooms and coworking spaces. Event space at this hotel measures 5199 square feet (483 square metres) and includes a conference centre. The business-friendly Villa Mercedes Merida, Curio Collection by Hilton also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Self parking and valet parking are free.

This Colonial Mérida hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
El Centro – This family restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Curious Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 420 for adults and MXN 420 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Curious Bar
  • El Centro

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference centre (5,199 square foot of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Front entrance ramp
  • Lift
  • Pool access ramp on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 726.00 per pet, per night, plus a deposit of MXN 726.00 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 420.00 for adults and from MXN 420 for children
  • Pet deposit: MXN 726.00 per night
  • Pet fee: MXN 726.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Merida
InterContinental Presidente Hotel Merida
InterContinental Presidente Merida
Merida InterContinental
Intercontinental Hotel Merida
Intercontinental Presidente Merida Hotel Merida
Presidente Intercontinental Mercedes
InterContinental Presidente Merida Hotel
Intercontinental Hotel Merida
Presidente Intercontinental Mercedes
InterContinental Presinte Mer
InterContinental Presidente Merida
Villa Mercedes Merida Curio Collection by Hilton
Villa Mercedes Merida, Curio Collection by Hilton Hotel
Villa Mercedes Merida, Curio Collection by Hilton Mérida
Villa Mercedes Merida, Curio Collection by Hilton Hotel Mérida

Villa Mercedes Merida, Curio Collection by Hilton Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 804 out of 1220 reviews
Rating 8 - Good. 235 out of 1220 reviews
Rating 6 - Okay. 93 out of 1220 reviews
Rating 4 - Poor. 53 out of 1220 reviews
Rating 2 - Terrible. 35 out of 1220 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Liliana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2026

2/10 Terrible

Christopher

I was acta
Stayed 3 nights in Feb 2026

10/10 Excellent

William

Stayed 1 night in Feb 2026

10/10 Excellent

MARTHA E, kansas city

Liked: Cleanliness, amenities, property conditions & facilities
Everything good
Stayed 10 nights in Jan 2026

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 1 night in Nov 2025

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Staff went above and beyond
Stayed 2 nights in Feb 2026

8/10 Good

Allan

The room was large and clean. Staff were friendly. Architecture horrendous. The pool is in the shade/cold. It is a good, quiet place to stay.
Stayed 6 nights in Feb 2026

10/10 Excellent

warren

Stayed 3 nights in Feb 2026

4/10 Poor

Jorge

Travelled with partner
Disliked: Cleanliness
The left side lamp close to the bed didn't work. The TV remote didn't work , the room was not vclean,as well as the res
Stayed 5 nights in Feb 2026

4/10 Poor

Bill

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Villa Mercedes did not provide us accommodations per our reservation at their hotel. They did secure a room at the nearby Holiday Inn, and while the room had two queen beds instead of the king bed we had reserved and the room was smaller, the accommodations at the Holiday Inn were in all other respects commodious.
Stayed 4 nights in Feb 2026

6/10 Okay

Jesus

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No habia espejo de aumento en el baño como aparece en las fotos de publicidad y yo lo necesito para colocarme los lentes de contacto y cuando lo pedí me dijeron que no había A parte de eso dos días nos despertaron sin que nosotros lo hubiéramos solicitado, pusimos la queja y volvió a suceder. Ya la tercera y última noche no .
Stayed 3 nights in Feb 2026

10/10 Excellent

Arturo

Stayed 2 nights in Feb 2026

8/10 Good

Rodrigo

Stayed 2 nights in Feb 2026

8/10 Good

Julian

Stayed 3 nights in Feb 2026

2/10 Terrible

Francesca

Stayed 1 night in Feb 2026

4/10 Poor

Cynthia

Liked: Amenities
Disliked: Cleanliness
I recently stayed at Villa Mercedes Curio Collection by Hilton and overall the experience was okay. The common areas and amenities appear to have been recently remodeled, which gives the hotel a modern and more upscale look. The lobby and shared spaces feel refreshed and inviting. However, the guest rooms do not reflect the same level of renovation. The furniture feels outdated and could benefit from a full refresh. The blinds in my room were visibly dirty and had signs of mold, which was disappointing. The minibar was also not functioning properly during my stay. Housekeeping standards could be improved, as bed linens were not changed daily. While this may be part of a sustainability policy, it was not clearly communicated. The pool area has potential, but it is located in a shaded section of the property, which keeps the water very cold. Even in a tropical destination like Mérida, the pool was not comfortable to use. Investing in a pool heater would significantly enhance the guest experience. In summary, while the hotel has attractive remodeled amenities and a good overall foundation, the rooms and some maintenance details need attention to match the level of the public areas.
Stayed 4 nights in Feb 2026

6/10 Okay

Bertha

Stayed 3 nights in Feb 2026

8/10 Good

Karla

Stayed 3 nights in Feb 2026

10/10 Excellent

Juan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent! Just sweep under the beds please.
Stayed 7 nights in Feb 2026

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here a week unexpectedly when I sprained my ankle day 1 of my trip. The staff was terrific bringing me buckets of ice every day and delivering things to my room when needed. Big shout-out to all the nice doormen who facilitated my arrivals and departures with Uber. Used room service 3 times a day and servers were friendly, food was prompt and good, and it wasn't price-gouging. Beautiful downstairs lobby bar had a big screen with Olympics or soccer. Pool looked nice but as there's no elevator to the pool I couldn't use it (there is a ramp for wheelchairs, but the ramp was too hard on crutches). Room was spacious with a comfy bed (I had a king) and pillows, though sheets are definitely not "Frette" as seen on Expedia. There was a nice French door to open for fresh air though the balcony is just for show. Odd that they did not have a hair dryer, but I couldn't stand that long anyway. Heavenly shower.
Stayed 1 night in Feb 2026

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Nice, spacious, clean, comfortable room. Surprisingly quiet. Convenient location. Plenty of hot water. Odd there weren’t many plugs next to beds for charging. Located on opposite wall. As we are vegetarians, we skipped the hotel restaurants…better options nearby for less money. Would stay here again.
Stayed 2 nights in Feb 2026

4/10 Poor

Patrick

Liked: Cleanliness, staff & service, amenities
Personnel accueillant, odeur d’égout insupportable. Chambre côté rue et TRÈS bruyant.
Stayed 3 nights in Feb 2026

10/10 Excellent

Fabian Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Overall it is a great place, very comfortable, very courteous staff, and great amenities, I enjoyed the gym area they have. I would definitely recommend it
Stayed 4 nights in Feb 2026

10/10 Excellent

Oscar

Stayed 3 nights in Jan 2026

10/10 Excellent

Victoria

Stayed 5 nights in Feb 2026