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Uptown Palace

4.0 star property
VIP Access

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Photo gallery for Uptown Palace

Presidential Suite (Duomo view) | View from room
Suite (Duomo view) | View from room
1 bedroom, premium bedding, down duvets, minibar
Suite (Duomo view) | Living area | 32-inch flat-screen TV with satellite channels, TV, first-run films
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Via Santa Sofia N.10, Milan, MI, 20122
  • Place, Piazza del Duomo
    ‪8 min walk‬
  • Place, Cathedral of Milan
    ‪8 min walk‬
  • Place, Galleria Vittorio Emanuele II
    ‪11 min walk‬
  • Airport, Milan (MXP-Malpensa Intl.)
    ‪56 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double or Twin Room

1 bedroom, premium bedding, down duvets, minibar

Standard Double or Twin Room

8.8 out of 10
Excellent
(42 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Single Room

Single Room | 1 bedroom, premium bedding, down duvets, minibar

Single Room

9.4 out of 10
Exceptional
(6 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room

1 bedroom, premium bedding, down duvets, minibar

Superior Room

9.0 out of 10
Wonderful
(21 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room

8.6 out of 10
Excellent
(8 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, down duvets, minibar

Junior Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite (Duomo view)

Suite (Duomo view) | 1 bedroom, premium bedding, down duvets, minibar

Suite (Duomo view)

10.0 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room Single Use

1 bedroom, premium bedding, down duvets, minibar

Deluxe Double Room Single Use

  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Double Room Single Use

1 bedroom, premium bedding, down duvets, minibar

Standard Double Room Single Use

8.6 out of 10
Excellent
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double Room Single Use

1 bedroom, premium bedding, down duvets, minibar

Superior Double Room Single Use

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Presidential Suite (Duomo view)

Presidential Suite (Duomo view) | View from room

Presidential Suite (Duomo view)

  • 101 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room

1 bedroom, premium bedding, down duvets, minibar

Classic Room

  • Sleeps 2

View all photos for Superior Room

1 bedroom, premium bedding, down duvets, minibar

Superior Room

  • Sleeps 2

View all photos for Presidential Suite With Duomo View

1 bedroom, premium bedding, down duvets, minibar

Presidential Suite With Duomo View

  • Sleeps 4

View all photos for Executive Suite with Duomo View

1 bedroom, premium bedding, down duvets, minibar

Executive Suite with Duomo View

  • Sleeps 4

View all photos for Classic Single Room

1 bedroom, premium bedding, down duvets, minibar

Classic Single Room

  • Sleeps 1

View all photos for Deluxe King Room

1 bedroom, premium bedding, down duvets, minibar

Deluxe King Room

  • Sleeps 3

View all photos for Junior Suite

1 bedroom, premium bedding, down duvets, minibar

Junior Suite

  • Sleeps 3

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About this property

Uptown Palace

Hotel with a restaurant, 10-minute walk to Piazza del Duomo
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business centre, conference space and concierge services are on-site.
Uptown Palace offers 165 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium satellite channels, first-run films and pay-per-view films. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Uptown Palace. During your stay, you're just a quick walk from Piazza del Duomo. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Up Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Piazza del Duomo and Cathedral of Milan
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, 5 meeting rooms, and limo/town car service.

WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Uptown Palace. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Milan hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Up Restaurant – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 23 per night); discounts available
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Up Restaurant

Family friendly

  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift (70 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels
  • First-run films
  • Pay films

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Airport shuttle fee: EUR 140 per person (one-way)
  • Airport shuttle fee per child: EUR 120 (one-way), (up to 18 years old)
  • Nearby parking fee: EUR 23 per night (2625 ft away)
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Uptown Palace offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 015416-ALB-00421, IT015146A1DREVIGX3

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Uptown Palace
Uptown Palace Hotel
Uptown Palace Hotel Milan
Uptown Palace Milan
Uptown Palace Hotel
Uptown Palace Milan
Uptown Palace Hotel Milan

Reviews

Uptown Palace Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 598 out of 1002 reviews
Rating 8 - Good. 217 out of 1002 reviews
Rating 6 - Okay. 97 out of 1002 reviews
Rating 4 - Poor. 45 out of 1002 reviews
Rating 2 - Terrible. 45 out of 1002 reviews

Reviews

8/10 Good

Maria

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I like the view of the city on the top floor, I liked the food, room service except the TV, and not enough shampo and conditioner in the bathroom.
Stayed 3 nights in Jul 2025

10/10 Excellent

Karimov

Stayed 3 nights in Jul 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel had everything we were looking for

The hotel had all the amenities we needed and was conveniently located. The staff is friendly and responsive. Breakfast is delicious and in a large room with a stunning view of downtown Milan. Beds are comfortable and rooms were nicely air conditioned in the heat wave we experienced in Milan. The only negative comment I would have is that the colours in rooms are dark and look a bit dated, but that isn’t a deal breaker. We recommend the hotel and would stay there again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the location. Helpful staff and friendly. Wonderful to receive a Gold member upgrade! Grazie
Stayed 1 night in Jul 2025

4/10 Poor

Lodovico

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Upon arrival, the staff were friendly and checked our bags as our room was not ready until 2pm. When we returned from a walk at 2pm, we were told our room was still not ready. We waited until 3pm for our room. When we entered our room, it was clean and well kept. After returning from our day excursions, we returned to our room to find that the air conditioning was leaking all over the floor at the room entrance creating a large puddle. When we contacted front desk to change rooms, they sent the doormen up to wipe down the floor, but another room was unavailable. In the morning, the puddle was even worse creating a hazard. At check out, the front desk was very apologetic and said we would be reimbursed for 30%. We will see if this reimbursement occurs.
Stayed 1 night in Aug 2025

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, nice clean rooms, excellent location
Stayed 2 nights in Aug 2025

10/10 Excellent

Tereza, Rio de Janeiro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with the pleasant surprise brought by the reception, which was very welcoming, respectful, generous, and surprising. Not only was our check-in earlier, but we also received an upgrade to a huge, chic, modern apartment with a stunning view of Milan. Wow! For someone who traveled so many hours from Brazil, this gesture was truly a warm welcome! Thank you all so much yesterday morning. You made a difference in our lives! We'll be back!
Stayed 1 night in Aug 2025

10/10 Excellent

amdadul

Stayed 1 night in Aug 2025

8/10 Good

GRETTY, MIAMI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una buena opción cerca de las zonas turísticas, varias opciones de transporte público!!
Stayed 4 nights in Jul 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was walkable to the Duomo in 10 minutes. The staff was very responsive. There was a grocery store right around the corner from the hotel.
Stayed 3 nights in Jul 2025

6/10 Okay

Yasir

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I had very bad checking time with this hotel and I will never book with them again , the reception staff are so rude and very unprofessional and the have zero customer service skills. The hotel was good but the staff very bad Never will back again
Stayed 6 nights in Jul 2025

4/10 Poor

ELHAM

Travelled with family
Disliked: Staff & service, property conditions & facilities
😞
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Connie

Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Travelled with family
Very nice new restaraunt , friendly staff and more
Stayed 1 night in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean, updated and location is very convenient, but rooms are very small, even for an updated room. The best thing about this property is the roof top bar/restaurant. It has a nice panoramic view of the Duomo di Milano
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Tight hotel in Italy!

Construction in front of my window.. that’s my view! no one tells us that.. noisy in the morning! Beware! Not much amenities.. breakfast is OK, I rather eat outside more choices.. a view OK. Room small. I have to request for another room to fit our luggage! outdated furniture’s. not a fan of an entrance, so TINY!!! everything is tiny! There is this picture in the elevator supposed to be the view on the 13th floor, I actually thought that was our hotel, but it is only the view to look at @night. Not our hotel..It’s not a pretty building..😬
Stayed 4 nights in Jul 2025

6/10 Okay

Princess

Stayed 2 nights in Jun 2025

10/10 Excellent

Glenio

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location! Roons
Stayed 2 nights in Jul 2025

8/10 Good

Gregory

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Chris

Stayed 1 night in Jun 2025

10/10 Excellent

Davide

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025