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Holiday Inn Express Milwaukee-West Medical Center by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Milwaukee-West Medical Center by IHG

Exterior
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
11111 W North Ave, Milwaukee, WI, 53226
  • Place, Mayfair Mall
    ‪8 min walk‬
  • Place, Children's Hospital of Wisconsin
    ‪2 min drive‬
  • Place, The Mayfair Collection
    ‪2 min drive‬
  • Airport, Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed (Communications)

9.6 out of 10
Exceptional
(9 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed (Accessible Tub)

8.0 out of 10
Very good
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(77 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(40 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

8.8 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed

  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

7.4 out of 10
Good
(9 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Milwaukee-West Medical Center by IHG

A 24-hour fitness centre, a snack bar/deli and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. Housekeeping is available on request.
Holiday Inn Express Milwaukee-West Medical Center by IHG offers 121 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Milwaukee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Milwaukee-West Medical Center by IHG gets high marks from our customers. During your stay, you're just a quick walk from Mayfair Mall. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a snack bar/deli.
  • Free continental breakfast served daily
  • Free WiFi
  • Amenities include a business centre, a meeting room and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 9 minutes by foot from Mayfair Mall and a 3-minute drive from Children's Hospital of Wisconsin
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Event space at this hotel measures 840 square feet (78 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Milwaukee-West Medical Center by IHG.

This Milwaukee hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 840 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 65 and a deposit of USD 75.00 per week
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per week
  • Pet fee: USD 75.00 per pet (varies based on length of stay) plus a one-off USD65 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Milwaukee-West
Holiday Inn Express Milwaukee-West Hotel
Holiday Inn Express Milwaukee-West Hotel Wauwatosa
Holiday Inn Express Milwaukee-West Wauwatosa
Holiday Inn Express Milwaukee- West Medical Hotel Wauwatosa
Holiday Inn Wauwatosa
Wauwatosa Holiday Inn
Holiday Inn Express Milwaukee West Medical Center
Holiday Inn Express Milwaukee West Medical Center by IHG
Holiday Inn Express Milwaukee-West Medical Center by IHG Hotel
Holiday Inn Express Milwaukee West Medical Center an IHG Hotel

Holiday Inn Express Milwaukee-West Medical Center by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 416 out of 1008 reviews
Rating 8 - Good. 281 out of 1008 reviews
Rating 6 - Okay. 131 out of 1008 reviews
Rating 4 - Poor. 93 out of 1008 reviews
Rating 2 - Terrible. 87 out of 1008 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Jason

Stayed 2 nights in Oct 2025

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay from start to finish. The room was spotless, comfortable, and well-maintained. The staff were friendly, welcoming, and helpful throughout our visit. The location is convenient, especially for medical center visits, and the hotel felt quiet and well-organized. Breakfast was a great bonus, and everything felt efficient and stress-free. Would absolutely stay here again and highly recommend it.
Stayed 1 night in Sep 2025

2/10 Terrible

Kerry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were extremely disappointed in our stay. It took over an hour to check in due to the front desk, being unable to find our reservation and a mixup with rooms and room keys. The lobby was worn and tired with stained furniture, peeling wallpaper, and thread bare carpet. The hallways to the room were just as bad. The whole place had an extreme feeling of neglect. It felt dirty. Our room was on the first floor with a view of a pile of stone. It felt like we were sleeping in someone’s basement. The bathroom shower had a clump of hair in it left over from the last guest and the toilet seat was cracked and stained. The lampshades were broken and the lamps themselves sticky. The bed luckily felt clean, but we were disturbed all night by a high-pitched intermittent whirring noise that we think came from the mini fridge. In all honesty, we should not have stayed but we were afraid of losing our money. We chose a Holiday Inn express because we held them to a certain standard. After this experience, I do not think I will stay in one again.
Stayed 1 night in Jan 2026

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed there for 3 nights. Hotel need little TLC, but nice room, friendly staff, good free breakfast, easy parking and gym. Thank you and we will be back.
Stayed 2 nights in Dec 2025

10/10 Excellent

SANDY

Liked: Cleanliness
Stayed 1 night in Dec 2025

8/10 Good

Diane

Liked: Amenities
Staff was very friendly and helpful. Room was comfortable and basically clean. Great shower head with lots of adjustments. Excellent Continental breakfast -lots of great (including protein) options. Not sure why hotels can't get shower curtains right... the clothe one in this room not only laid the end into the tub at least 2-3 inches, when it got wet anywhere on it, it would go through to the floor leaving a wet mess to step out onto. Also wish (common issue) their cleaning process would include the air vents - it's kind of cringe worthy when air blows into the room from a dust-filled vent.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities
Staff was great, great location, clean and the room look just like the pictures
Stayed 4 nights in Dec 2025

10/10 Excellent

Todd

Stayed 1 night in Dec 2025

8/10 Good

Kristen

Stayed 1 night in Dec 2025

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities
It was clean ,quiet , non smoking room And i had good sleep without interruption. Finally every morning i had a hot breakfast 😋
Stayed 4 nights in Dec 2025

8/10 Good

Amanda

Stayed 3 nights in Dec 2025

8/10 Good

SANDY

Liked: Cleanliness, staff & service, room comfort
My room was clean, but really needs upgrading and repair. Bathroom door and shower need work. Breakfast was good. Parking was fine and felt safe.
Stayed 1 night in Dec 2025

8/10 Good

SANDY

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2025

6/10 Okay

Tom

Travelled with family
Liked: Cleanliness, staff & service
It was ok👍
Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Stayed 1 night in Dec 2025

10/10 Excellent

Shakara

Stayed 1 night in Dec 2025

10/10 Excellent

SANDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was good. My room was a pleasant surprise. very clean and comfy. Staff I interacted with was very helpful and a pleasure to deal with. I didn't partake of breakfast, but it looked good. Hot and cold offerings.
Stayed 1 night in Dec 2025

6/10 Okay

Shakara

Stayed 1 night in Dec 2025

10/10 Excellent

Shakara

Stayed 1 night in Dec 2025

8/10 Good

Marla

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It was a very clean room but needed updating. The coffee pot didn't work, a hanging lamp didn't work. We had to use a power cord extension cord to plug something in. The. bathroom door did't close correctly. But the cleanliness made up for some of those things.
Stayed 3 nights in Nov 2025

8/10 Good

Orian H.

Liked: Cleanliness, amenities
Room spotless, staff helpful, breakfasts a plus.
Stayed 4 nights in Nov 2025

6/10 Okay

Christy

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
I want to start out with the good. The housekeeping staff did a great job keeping our room clean every day, check-in was a breeze, beds were comfortable and clean, and the staff was friendly. That being said, the hotel needs a serious update. In our bathroom, the sink and the bathtub were missing their drain plugs, and the bathroom door was swollen from moisture and would barely close. The furniture outside, as you were entering the hotel was missing cushions and was stained. Furniture inside the lobby was dirty. The breakfast was not great, and the last night we were there, about 2 AM our room started smelling like cigarette smoke. Bad. Someone must’ve been smoking nearby and it was coming in our vent. We all woke up and ended up going to the airport early to get out of there. For a Holiday Inn Express, I would expect better. I would not recommend this hotel.
Stayed 3 nights in Nov 2025

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Booked the suite, everything was clean and comfortable. The staff were very nice and helpful. It Could use a bigger tv in the living area, and a little better lighting in the bedroom and bathroom. Overall very nice room though.
Stayed 2 nights in Nov 2025

10/10 Excellent

Hannah

Stayed 1 night in Nov 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Lacking Empathy and Refusing Support During a Family Medical Crisis We were traveling to this hotel to stay the night before my mother-in-law’s cancer surgery when we received the devastating news that her procedure had been canceled at the last minute. I had booked a non-refundable room through Expedia, but I immediately contacted them and explained the situation. I even offered to provide medical documentation. We were not asking for a refund. We simply hoped to rebook the same room type for the following week, as the surgery had already been rescheduled. Expedia made every effort to advocate for us, but the manager at this Holiday Inn Express refused to assist in any way—no date change, no flexibility, no understanding. During an already emotional and stressful time, this lack of compassion was incredibly disheartening. I am sharing this experience in hopes of receiving a response and, more importantly, encouraging better support for families facing medical emergencies.
Stayed 1 night in Nov 2025

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