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Arlo NoMad

4.0 star property
VIP Access

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Photo gallery for Arlo NoMad

Premium bedding, in-room safe, iron/ironing board, free WiFi
Creator video - submitted by Haley + Emily | theconcertbesties
Rooftop bar
Lobby sitting area
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
11 East 31st Street, New York, NY, 10016
  • Place, 5th Avenue
    ‪1 min walk‬
  • Place, Empire State Building
    ‪2 min walk‬
  • Place, Macy's
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪52 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed (Sky)

Room, 1 King Bed (Sky) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed (Sky)

7.4 out of 10
Good
(10 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 Queen Bed

8.0 out of 10
Very good
(25 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Sky.)

Room, 1 Queen Bed (Sky.) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 Queen Bed (Sky.)

9.2 out of 10
Wonderful
(15 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed
  • City view

View all photos for Room, 1 Queen Bed, Terrace

Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 Queen Bed, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed
  • City view

View all photos for Room, 1 Queen Bed (Urban)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 Queen Bed (Urban)

8.8 out of 10
Excellent
(30 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Bunk)

Room (Bunk) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room (Bunk)

9.0 out of 10
Wonderful
(14 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed (City)

Room, 1 Queen Bed (City) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 Queen Bed (City)

9.0 out of 10
Wonderful
(40 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed
  • City view

View all photos for Room, 1 King Bed (City)

Room, 1 King Bed (City) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed (City)

9.2 out of 10
Wonderful
(17 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Mobility Accessible

Room, 1 Queen Bed, Mobility Accessible | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 Queen Bed, Mobility Accessible

  • Sleeps 2
  • 1 Queen Bed
  • City view

View all photos for Room, Mobility Accessible (Accessible Bunk)

Room, Mobility Accessible (Accessible Bunk) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, Mobility Accessible (Accessible Bunk)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Single Beds
  • City view

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Corner

Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 Queen Bed, Corner

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • City view

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About this property

Arlo NoMad

Hotel with a restaurant, 3-minute walk to Empire State Building
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and valet parking.
Arlo NoMad offers 249 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include a shower and complimentary toiletries. This New York hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include complimentary bicycles.
Our customers tell us they can't get enough of Arlo NoMad's great location. During your stay, you're just a quick walk from 5th Avenue. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Valet parking and Motorhome/coach/lorry parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes complimentary bicycles
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 3-minute walk from Empire State Building and 6 minutes on foot from Madison Square Park
  • Cats and dogs welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 5 meeting rooms are available.

WiFi is free in public spaces. A library, a terrace, and gift shops/newsstands are also featured at the boutique Arlo NoMad. For a fee, parking is available.

This 4-star New York hotel is smoke free.

Nomad Diner – This diner serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Nomad Bodega – On-site coffee shop. Open daily.
Art Rooftop – On-site rooftop bar. Happy hour is offered. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 75 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Art Rooftop
  • Nomad Bodega
  • Nomad Diner

Things to do

  • Free bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 31 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Tourism fee: USD 0.50 per accommodation, per night
  • Resort fee: USD 40.16 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 75 per day
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

Property is also known as

Arlo Nomad Hotel New York
Arlo Nomad Hotel
Arlo Nomad New York
Arlo NoMad Hotel
Arlo NoMad New York
Arlo NoMad Hotel New York

Arlo NoMad Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1293 out of 1942 reviews
Rating 8 - Good. 357 out of 1942 reviews
Rating 6 - Okay. 170 out of 1942 reviews
Rating 4 - Poor. 58 out of 1942 reviews
Rating 2 - Terrible. 64 out of 1942 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Allison

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. We enjoyed our stay.
Stayed 2 nights in Oct 2025

4/10 Poor

Mark

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The room is extremely small, smaller than rooms in Tokyo and not nearly as well organized. You can get to the bed only from one side. If you open your bag (even a cabin-size one), you can barely get to the bed. Don't count on unpacking the bag. However, you can take out a toothbrush and there are hangers to hang some clothes. You have to keep the bag under the bed. There is nothing to hold to in the shower. The air conditioning is extremely noisy. If you open the blind on the window, you are seen from the building across the street, so, not much day light, if you want privacy. But the location is good.
Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Stayed 1 night in Oct 2025

8/10 Good

Kendall

Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

DeQuandance Monique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying with this brand and I will definitely return. The entire property was spotless. It smelled amazing from the time we walked in. The staff was exceptional, they were friendly, informative, and accommodating. Can’t wait until my next stay😍
Stayed 1 night in Oct 2025

10/10 Excellent

Elsie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is so accommodating!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

4/10 Poor

Montserrat, Naucalpan de Juárez

Business traveller
Liked: Cleanliness
El hotel tiene buenas instalaciones y una ubicación conveniente, pero la relación precio-calidad no justifica el costo. La experiencia de check-in fue especialmente frustrante. Días antes solicité agregar una noche extra y me enviaron a Expedia sin resolverlo; pedí hacer un early check-in de solo una hora antes y tampoco fue posible. Llegué a las 10 pm y, aunque la habitación ya estaba pagada, me informaron que debía cubrir impuestos y depósito. No aceptaban Apple Pay y, de manera inexplicable, ninguna de mis cuatro tarjetas (AMEX y tres más) fue aceptada, a pesar de haberlas usado sin problema en otros hoteles. El personal fue amable pero sin soluciones, insistiendo en que hablara con mis bancos. Tras varios intentos y llamadas, tuve que dejar $350 USD en efectivo para poder ingresar, casi a las 11 pm. En 25 años viajando, nunca había tenido una experiencia similar. Durante el resto del viaje mis tarjetas funcionaron sin inconvenientes, confirmando que el problema era del hotel. El resto de la estancia fue correcto, aunque con una sensación de incomodidad por lo ocurrido. En conclusión, el hotel cumple lo básico, pero su manejo de incidencias, flexibilidad y servicio al cliente dejan mucho que desear para el precio que cobra.
Stayed 3 nights in Oct 2025

10/10 Excellent

Emily

Stayed 1 night in Jul 2025

6/10 Okay

Claudia

Liked: Cleanliness
Elevators take a long time
Stayed 3 nights in Oct 2025

10/10 Excellent

Kaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Antonio, Key Biscayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Lili
Stayed 1 night in Oct 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cool place with good location. I am Over six foot and has a luggage for a 3 week trip. So the room was smalller than i need to feel comfortable. The lift is very limited with a long wait during busy hours. Otherwise a pleasant stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Place was great and the staff was awesome. Only thing I didn’t care for was the cancellation of my rooftop reservation. I don’t think they handled that particularly well. But the staff made up for it.
Stayed 1 night in Oct 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Great location , clean room , helpful and friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Alim

Get view
Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Stayed 1 night in Oct 2025

10/10 Excellent

Paloma

Stayed 2 nights in Jul 2025

8/10 Good

Nyirarushago Peitho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

ALEXANDR

Stayed 4 nights in Oct 2025

8/10 Good

Hekmat

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Outhied

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Nestor

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great! Super location and so clean. We were greeted by Jamila. She was so friendly and gave us great tips to enjoy our stay and quick run down of the area. Eduardo was always super helpful. They gave amazing customer service and made the experience superb!!
Stayed 3 nights in Oct 2025

8/10 Good

Suzan Kay

Stayed 4 nights in Sep 2025