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Star Self-Serviced Apartment Rentals

3.5 star property

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Coffee/tea maker, full-sized fridge, microwave
1 bedroom, blackout curtains, iron/ironing board, Internet
32-inch flat-screen TV with digital channels, TV
1 bedroom, blackout curtains, iron/ironing board, Internet

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Washing machine
  • Dryer
  • Air-conditioning
  • Outdoor space

Explore the area

View in a map
West Bay Street, Nassau, New Providence
  • Place, Cable Beach
    ‪17 min walk‬
  • Place, Lake Cunningham
    ‪1 min drive‬
  • Place, Junkanoo Beach
    ‪12 min drive‬
  • Airport, Nassau (NAS-Lynden Pindling Intl.)
    ‪6 min drive‬

Room options

View all photos for Deluxe Suite, 3 Bedrooms, Kitchen

Combined shower/bathtub, deep-soaking bathtub, hair dryer

Deluxe Suite, 3 Bedrooms, Kitchen

  • Garden view
  • 117 sq m
  • Sleeps 8
  • 2 Queen Beds and 1 Single Bed
  • Free wired internet

View all photos for Luxury Apartment, 1 Bedroom, Kitchen

Luxury Apartment, 1 Bedroom, Kitchen | 1 bedroom, blackout curtains, iron/ironing board, Internet

Luxury Apartment, 1 Bedroom, Kitchen

  • 510 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Apartment, 2 Bedrooms

Combined shower/bathtub, deep-soaking bathtub, hair dryer

Apartment, 2 Bedrooms

  • 111 sq m
  • Sleeps 7
  • 2 Single Beds, 1 Double Bed and 1 Queen Bed

View all photos for Apartment, 4 Bedrooms

Combined shower/bathtub, deep-soaking bathtub, hair dryer

Apartment, 4 Bedrooms

  • Sleeps 10
  • 1 King Bed, 2 Queen Beds, 2 Single Beds and 2 Double Sofa Beds

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About this property

Star Self-Serviced Apartment Rentals

This smoke-free apartment building features an outdoor pool, a hot tub and a business centre. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Each apartment boasts a deep soaking tub and offers a washer/dryer and a patio. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences, such as a fridge and a microwave. Housekeeping is not available.
Star Self-Serviced Apartment Rentals offers 10 accommodations with washers/dryers and coffee/tea makers. Rooms open to patios. Each accommodation is individually furnished. Full-sized fridge/freezers and microwaves are provided.

Bathrooms include a combined bath/shower unit with a deep soaking bath. 32-inch flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and blackout curtains.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Star Self-Serviced Apartment Rentals, you'll be within walking distance of Cable Beach. Enjoy features like an outdoor pool, a business centre and 1 hot tub. Built in 2014, this comfortable apartment building has 10 apartments over 3 floors. Enjoy your stay with amenities like a deep-soaking bath and a washer/dryer in each apartment.
  • Each apartment offers a washer/dryer, a patio and a deep-soaking bath
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a golf driving range, horse riding/rentals and a playground
  • Just a 2-minute drive from Cable Beach and 12 minutes from Junkanoo Beach
  • Airport shuttle service available for a fee
Star Self-Serviced Apartment Rentals offers its guests an outdoor pool and a hot tub. There's an onsite business centre. An airport shuttle (available on request) is available for a fee. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly Star Self-Serviced Apartment Rentals.

This 3.5-star Nassau apartment is smoke free.

Property amenities

Beach

  • On a sandy beach

Pool/Spa

  • Hot tub
  • Outdoor pool

Internet

  • Available in the apartment: High-speed internet
  • Available in some public areas: High-speed internet

Parking and transport

  • Return airport shuttle (surcharge) during limited hours on request

Family friendly

  • Children stay free (see details)
  • Playground

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

Bedrooms

  • Bedroom

Bathroom

  • 1 private bathroom
  • Deep soaking bathtub
  • Hair dryer (on request)
  • Shower/bathtub combination

Entertainment

  • 32-inch flat-screen TV with digital channels

Outdoor areas

  • Garden
  • Patio
  • Picnic area
  • Yard

Laundry

  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Business centre

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • ATM
  • Blackout drapes
  • Concierge services
  • Gift shop/newsstand
  • Hair salon
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • No housekeeping service
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • Near the ocean
  • On the Strip

Things to do

  • Bicycle rentals
  • Golf driving range
  • Horseback riding/rentals
  • Shopping
  • Windsurfing
  • Scuba diving nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 10 units
  • 3 floors
  • Bicycle rentals
  • Built in 2014
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Guests must transfer via required shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Monday - Saturday (9 AM - 6 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 100 per accommodation, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per vehicle (one-way)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by required shuttle. Transfers need to be confirmed by contacting the property at least 24 hours before travel on the number on the booking confirmation. Star Self-Serviced Apartment Rentals offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property's front desk is open during the following times:
  • Monday - Saturday: 9 AM - 6 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Star Self-Serviced Apartment Rentals.

Property is also known as

Realty Shores Bahamas
Realty Shores Bahamas Venito
Realty Shores Venito
Realty Shores Venito Condo
Realty Shores Venito Condo Bahamas
Venito Bahamas
Star Self-Serviced Apartment Rentals Condo Nassau
Star Self-Serviced Apartment Rentals Condo
Star Self-Serviced Apartment Rentals Nassau
Star Self-Serviced Apartment Rentals
Star Self Serviced Rentals
Star Self Serviced Apartment Rentals
Star Self-Serviced Apartment Rentals Nassau
Star Self-Serviced Apartment Rentals Apartment
Star Self-Serviced Apartment Rentals Apartment Nassau

Star Self-Serviced Apartment Rentals Reviews

Reviews

5.2
Rating 10 - Excellent. 5 out of 29 reviews
Rating 8 - Good. 5 out of 29 reviews
Rating 6 - Okay. 4 out of 29 reviews
Rating 4 - Poor. 2 out of 29 reviews
Rating 2 - Terrible. 13 out of 29 reviews

5.2/10

Cleanliness

5.0/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They had no rooms available

So I did not get to stay at this hotel b/c they had no rooms available and I was not informed until it was time for me to check in. Therefore I had to find another hotel on the day I got here cause me a headache and a ton of money!!!! & I am still waiting for me refund!
Verified review

2/10 Terrible

Gross

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expedia should be ashamed. One star is more accurate
Verified review

2/10 Terrible

Gaynell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
False advertisement .. Plain and simple. Please be aware. This is not a true representation of the accommodation in the Bahamas.
Verified review

2/10 Terrible

tatiana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésima experiencia

El lugar nadie en la zona lo conoce, no lo puedes ubicar, domicilio sin número, no pudimos encontrarlo y tuvimos que buscar y pagar nuevamente hospedaje en otro sitio.
Verified review

6/10 Okay

Jay

Disliked: Cleanliness, staff & service

It's not bad but could be better

This was more like an apartment than a hotel. I never saw the staff. The Ac began to leek and I turned it off I couldn't get a hold of anyone. The place cold have been cleaner. All in all it wasn't that bad. It was reserved had Ac ( the one that worked) some silverware was provided if you wanted to cook. Doesn't look like the pictures though be forewarned
Verified review

2/10 Terrible

Julius

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I got RIPPED OFF !!!

I got a confirmed reservation for a Sunday arrival plus 3 more nights. Expedia debited my account the same day that I made the reservations. I arrived Sunday between the 3pm and 6pm check-in time frame as instructed. No one was on site. I went to their office. No one was there. I stayed about until after 6pm. No one ever showed up to check me in. I was left out on the street to find anoth$er hotel. I returned the next morning. The gentleman explained to me that they do not have personnel to check in arrivals on Sunday so no one is admitted on Sundays. He also informed me that he had no record of my reservations and they did not have any openings that day. I have been trying to get a refund but all I have gotten so far is a run around from both parties and I am still out seven hundred sixty dollars and ninet-five cents.
Verified review

4/10 Poor

Susan

Disliked: Staff & service, property conditions & facilities, room comfort

Stay away!

Horrible... No soap, shampoo, toilet paper! Toilet ran constantly in 1 bathroom and had been in disrepair for some time. Had to reset flapper after each use. Called mgmt company, nothing done. This apartment was in a dirty neighborhood with few street lights. Won't stay here again
Verified review

2/10 Terrible

matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scam Scam Scam

No hot water,tv or heat in room bed was also completely flat..Had to call my bank to report as fraud..It looks like a vacant apartment complex only renting the end unit..Bad movie scene at best
Verified review

2/10 Terrible

Ralph Lustin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
absolutely under no circumstances do not get this. this is in a gated community and security will not let you in. you can't reach the office when needed. we were stuck outside the gate and could not access the room that we paid for. Hotels.com and star self would not issue a refund for the inconvenience. we were escorted off the premises by the police
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

less than one star - bad place- did not stay

Misrepresentation totally - bad staff - dirty place -
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible customer service.

Terrible staff and customer relations. Cancelled on me at 2am the day I was supposed to arrive, tried to rebook my party who paid for the 2 bedroom apartment into a 1 bedroom hotel room. Abhorrent. Wouldn't refund money when they couldn't accommodate us.
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Our reservation was very last minute and we asked for an early check in and they were able to accomadate us which was awesome! The office was a little difficult to find our room phones did not work so we were unable to make any local calls for a taxi and such. Other than that our villa was amazing and staff was very nice!
Verified review

2/10 Terrible

Dave

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not for business traveler

I was there for a day as Expedia has unlisted hotel with 40% discount so I used it as I was there for a day, no tissue paper, no toiletries. As i straight go to the meeting and I'm evening around 6 I called for my reservation and location, nobody picked up the phone after several try someone picked and told me office is closed after 6. So I request and someone meeting me out side the office. And from there property is so far almost 20 min drive from there office. When I finally reached, guy told me to wait for few min to fixed the bed and stuff. In short it is not for business traveler.
Verified review

6/10 Okay

Nicole

Liked: Cleanliness, property conditions & facilities, room comfort

Good central location with spacious apartment.

We were shocked that there was no toilet paper, no paper towels and too few towels. When one stays only two nights, one does not come equipped with these kinds of items.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel but no hotel transportation.

The hotel was nice but did not include toiletry, transportation was hard to access and was not close to the beach. Was difficult to leave in a gated community when you are walking so my kid had to squeeze through a crack to access the gate. And there was no hospitality of welcoming our stay or weather we needed anything.
Verified review

6/10 Okay

Barin

Disliked: Staff & service

realty shores review

it wasn't worth 215.00/night
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, comfortable place to stay

The Benito is NOT a hotel. They just rent one of those time share condominiums. There is no maid service or anything like that. You need to pick up the keys at an office 500 m away from the actual condo complex. A girl will drive with you, show you the place and let you know that you can phone her if there is an emergency. Other than that you need to figure it out yourself. It is a fairly new building (less than 5 years), 100 m away from a big supermarket and a few food places. There was a telephone and ordered food and called taxis when needed. You can also receive calls. Rooms are good, no blackouts though, so do expect light coming in during night. Bathrooms are good, kitchen has dishes for 4 people a dishwasher, full size refrigerator. Living room is spacious, well illuminated, but only 4 chairs in the whole place. If you are more than four you will have to move and seat on other pieces of furniture (coach, a small table, etc). We had two 32 inches tv's (although the website says a 55 inches one). There is a washer and drier in suite. Swimming pool is clean, but smaller than what appears to be in the website photo. You can access the beach (Cable beach, public sector which is narrower than expected)in a 10 minutes walk. Overall, a great comfortable place if you understand that it is not a hotel and willing to call a taxi for anything you want to do.
Verified review

2/10 Terrible

Alison

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big chains across entrance

Not sure if this hotel has totally closed down or just chains guests in behind a huge fence by 9pm. We pre-paid over $300 for the night online. Only after paying we discovered that there is a £100 cleaning fee on top of that and the front desk is only open 9-6 so no check in or check out at other times! It is in a slightly dodgy part of town and none of the taxi drivers we asked had heard of it.
Verified review

8/10 Good

Nurse

Liked: Staff & service, room comfort
Disliked: Cleanliness

Could be fantastic more new sheets,care

More clean. Need vacuum. Need Chairs and loungers at pool ( nice pool ) new bedding More info on how to get to town(kinda far) bus stops at 7 pm, beach and grocery close! Probably the best value on island. Nice people but need more keys for rooms. Hall smells like urine needs airing and cleaning and scrubbing of base of wall.
Verified review

6/10 Okay

Trent

Liked: Cleanliness, staff & service, property conditions & facilities

Not as described

The condo was beautiful and clean but not as described. I booked this place because it offered 1 King 2 Queens 1 Murphy bed. Enough for 8 people. When we arrived there was only 1 king 1 queen and 2 twins. Not enough for all of us and my son had to sleep on the sofa. As well the queen bed only had a top sheet no blankets. So was a very uncomfortable night. The place was clean and nice.
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Not my best choice

Realty Shores confirmed pick-up from the airport but upon arrival no one was there to meet us. I had to use my cell phone on roaming in order to call the office and find out that the driver was over booked, but I was not notified prior. Therefore I had to get a taxi driver to speak to the Manager in order to get directions to the condo. While the condo layout was nice and spacious, the cleaner did a poor job. The stove was filthy, the dish cloth smelled sour & stinky, the counter had cereal from the previous guest, the shower had hair from the previous guest, no trash can in the kitchen and a booger was on the sheets in 1 bedroom. When we made a complaint about the cleanliness of the condo the Manager did not seem to concerned nor did she offer to waive the cleaning fee. Also there were items in the bathroom that were rusted. As they were not essential I felt that they could have been discarded. They say they offer a starter toiletry pack which included 2 rolls of toilet paper and half empty travel size shampoo and conditioner. This was my birthday trip and since I was unhappy with the location and cleanliness of the room we checked out after 1 night, even though I had to pay for a total of 5 nights.
Verified review

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great customer service

Booked a villa last minute due to flight changes. Manager, Ms. Knowles, was very helpful. Met us at 11 pm which was far later than the listed 6 pm end time for check in. Very good about calling us back any time we had a question or needed something.
Verified review

2/10 Terrible

Nancy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

How the story changes

We were travelling as a family (8) we requested two villas which would give 8 adults ample room. When we arrived we were told there had been a flood in one of the villas and that we would be taken to a hotel. As the situation progressed and we said that we would stay in the villa that hadn't flooded we were then told that both of them had flooded. We were then put in two rooms, so we had gone from 6 rooms (3 in each villa) to two rooms with two double beds. We were were told this was our only option. When we checked out of the hotel, the hotel tried to slam us with extra charges.
Verified review

2/10 Terrible

Jeans

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad hotel not near a nice beach

We arrived at the front dest at 1 p.m. The front dest told us we can only check in after 3 p.m. At 3 p.m. the stuff sent us to the house using her car which is filled with grass. The house has not been set up until 3:40 p.m. Even when the room is cleaned, you could still feel uncomfortable. The stuff told us she will rent a car for us the next morning. However, when we tried to go to the front dest and find her, she missed with not receiving any phone call. You can tell another stuff didn't like her either. Finally, we rent 2 scoters from this hotel without helmets. Thus we got pulled by the police and force me to go back to the hotel and get two helmets. In general, this hotel is terrible!!!
Verified review

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honeymoon in Providene Island, The Bahamas.

My wife and I stayed here for our honeymoon. We found the condo to be very luxurious. We thought the beds needed a mattress topper, as they were very firm. The staff showed us around the area, and there was a grocery store only a hundred yards down the street. The beaches were very close also, less than a five minute walk. The bus lines ran into Nassah were cheap and a great way to get back and forth. Overall I would rate this facility a 9 out of 10. Try the fresh fish everytime you can and there is a great little italian joint two roundabouts to the east, great sauce! Only a 15 minute walk. We definately saved money by staying out of the tourist trap hotels in town. Very peaceful and quiet being away from the main drag.