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AluaSoul Palma - Adults Only

4.0 star property

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Photo gallery for AluaSoul Palma - Adults Only

Outdoor pool, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers
Property video
2 bars/lounges, lobby lounge
Outdoor pool, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Pool
  • Spa

Explore the area

View in a map
Maestro Ekitai Ahn, 40, s/n, Can Pastilla, Palma de Mallorca, Mallorca, 7610
  • Place, Platja de Can Pastilla
    ‪8 min walk‬
  • Place, Palma Aquarium
    ‪5 min drive‬
  • Place, Port of Palma de Mallorca
    ‪16 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪3 min drive‬

Room options

View all photos for Superior Double Room Single Use, Balcony, Sea View

Balcony view

Superior Double Room Single Use, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sea view
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Balcony

View from room

Double Room, Balcony

8.8 out of 10
Excellent
(5 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Superior Double Room, Balcony, Sea View

Balcony view

Superior Double Room, Balcony, Sea View

9.2 out of 10
Wonderful
(7 reviews)
  • 21 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony, Sea View

Balcony view

Double Room, Balcony, Sea View

9.6 out of 10
Exceptional
(5 reviews)
  • 21 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony, Sea View (My Favorite Club)

View from room

Double Room, Balcony, Sea View (My Favorite Club)

  • 24 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room Single Use, Balcony, Partial Sea View

View from room

Double Room Single Use, Balcony, Partial Sea View

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sea view
  • Sleeps 1
  • 2 Single Beds

View all photos for Double Room Single Use, Balcony, Sea View (My Favourite Club)

View from room

Double Room Single Use, Balcony, Sea View (My Favourite Club)

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • Sea view
  • Sleeps 1
  • 2 Single Beds

View all photos for Double Room, Balcony, Partial Sea View

In-room safe, desk, blackout curtains, soundproofing

Double Room, Balcony, Partial Sea View

8.4 out of 10
Very good
(12 reviews)
  • 21 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room Single Use, Balcony, Sea View

In-room safe, desk, blackout curtains, soundproofing

Double Room Single Use, Balcony, Sea View

  • 21 sq m
  • Partial sea view
  • Sleeps 1
  • 2 Single Beds OR 1 Double Bed

View all photos for Premium Double Room Single Use, Terrace (Bali Bed)

In-room safe, desk, blackout curtains, soundproofing

Premium Double Room Single Use, Terrace (Bali Bed)

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • Sea view
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Double Room, Terrace (Bali Bed)

In-room safe, desk, blackout curtains, soundproofing

Premium Double Room, Terrace (Bali Bed)

8.8 out of 10
Excellent
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room Single Use, Terrace, Sea View (My Favorite Club - Bali Bed)

In-room safe, desk, blackout curtains, soundproofing

Premium Double Room Single Use, Terrace, Sea View (My Favorite Club - Bali Bed)

  • 22 sq m
  • Sea view
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Double Room, Terrace, Sea View (My Favorite Club - Bali Bed)

In-room safe, desk, blackout curtains, soundproofing

Premium Double Room, Terrace, Sea View (My Favorite Club - Bali Bed)

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use, Balcony

View from room

Double Room Single Use, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 21 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

AluaSoul Palma - Adults Only

Adults-only hotel with bars/lounges and health club
Guests of this beach hotel will appreciate convenient on-site amenities such as a health club and a sauna. Change of towels is available on request
AluaSoul Palma - Adults Only offers 138 accommodations with a safe and a hairdryer. Rooms open to balconies. This Palma de Mallorca hotel provides complimentary wireless Internet access.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms.
Our customers tell us that they can't get enough of the helpful staff at AluaSoul Palma - Adults Only. During your stay, you're just a quick walk from Cala Estancia. Features include free WiFi in public areas, plus 2 bars and an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy international cuisine at Terra, a buffet restaurant with ocean views
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and fitness classes
  • Just a 3-minute drive from Playa de Palma and 14 minutes from Port of Palma de Mallorca
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. After a day at the beach, enjoy amenities at AluaSoul Palma - Adults Only such as an outdoor pool, a health club and a sauna.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This beach hotel also offers a garden and a terrace. You'll have access to the outdoor pool at a partner property.

This 4-star Palma de Mallorca hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Terra – Overlooking the ocean, this buffet restaurant specialises in international cuisine and serves breakfast, brunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Kentia – This poolside bar serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
My Favorite Club Lounge – On-site lobby lounge. Reservations are required. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 500 metres
  • Street parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 14 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kentia
  • My Favorite Club Lounge
  • Terra

Things to do

  • Bicycle rentals
  • Concerts/live shows
  • Fitness classes
  • Health club
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 753 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Magnifying mirror
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 November to 15 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 45 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Pet fee: EUR 45 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 15 March and close on 15 November.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Alua Soul Palma Playa de Palma
Hotel Marina Luz Playa de Palma
Marina Luz Playa de Palma
Alua Soul Palma Playa de Palma
AluaSoul Palma Hotel Playa de Palma
AluaSoul Palma Playa de Palma
AluaSoul Palma
AluaSoul Palma Adults Only
Aluasoul Palma Palma Mallorca
AluaSoul Palma - Adults Only Hotel
AluaSoul Palma - Adults Only Palma de Mallorca
AluaSoul Palma - Adults Only Hotel Palma de Mallorca

AluaSoul Palma - Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 415 out of 872 reviews
Rating 8 - Good. 331 out of 872 reviews
Rating 6 - Okay. 94 out of 872 reviews
Rating 4 - Poor. 21 out of 872 reviews
Rating 2 - Terrible. 11 out of 872 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

paul

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Fantastic hotel, excellent location and extremely helpful staff
Stayed 5 nights in Jul 2025

10/10 Excellent

raul

Liked: Cleanliness, staff & service, property conditions & facilities

Bed Comfort

During my recent visit to AluaSoul hotel, I was thoroughly impressed by the quality of the food and the highest of customer service provided located in a great area. However, my stay was somewhat marred by the accommodations. The bed in my room left much to be desired; the mattress was torn and lacked the firmness I prefer for a good night's sleep. While the culinary offerings were outstanding, the comfort of the lodging did not meet the same high standards. Overall, I would highly recommend AluaSoul for your stay.
Stayed 5 nights in Jul 2025

10/10 Excellent

Rebecca

Stayed 3 nights in Jul 2025

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
We had a fabulous stay, very clean and lovely room. We had an issue checking in as the computers were not working however the chap on duty was very apologetic. Air conditioning could have been colder but we were unable to change the settings. Meals and drinks very reasonably priced and good quality. The only real issue we had was with the lifeguard, we left our beds to have some lunch in your restaurant and he threw our bags and towels off the beds. When I challenged him he said we had been gone an hour, the couple next to us said he threw them off when we had been gone only 10 minutes, he was extremely rude to me and my husband. We adhered to the not putting your towels on the subbed until 10am when other were putting them out at 07.30. Apart from this we had a great stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dara Singh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing buffet(although pricey). Great amenities. Great staff. Good time! Only issue: no water dispenser other than the hidden one in the gym that staff won't tell you about :P
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Natasa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really nice, quiet and well equipped hotel in a perfect location. If you’re into swimming in the sea vs pool like us, it will take you about 15 mins walk to get to a nice sandy beach (Palma beach) but I appreciate the walk so it didn’t bother us. Definitely would recommend and would stay here again.
Stayed 5 nights in Jul 2025

6/10 Okay

Katharine Clare

Pool open 10 til 6pm only when lifeguard employed. No free water. Pool staff and food vg. Front sea room lively view
Stayed 8 nights in Jun 2025

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel great, but rooms on side of airport are very noisy, no sleep for nearly 3 nights
Stayed 3 nights in Jul 2025

6/10 Okay

Tony

Liked: Room comfort
Disliked: Staff & service
Lit pas fait entièrement à notre arrivée Sèche-cheveux qui se désintègre Porte qui a séparé la partie nuit de l'entrée qui tombe en morceau Parking payant en surplus de la chambre demande de chambre fumeur non prise en considération Sinon le séjour était sympa le petit déjeuner copieux et complet personnel très accueillant
Stayed 2 nights in Jun 2025

10/10 Excellent

Hena

Stayed 5 nights in Jun 2025

10/10 Excellent

Yousra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean with great customer service team
Stayed 1 night in Jun 2025

10/10 Excellent

Maciej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff very attentive and friendly.Alek on reception desk was great
Stayed 6 nights in May 2025

10/10 Excellent

Patrick

Stayed 5 nights in May 2025

8/10 Good

Cecilia

Liked: Property conditions & facilities, room comfort
Stayed 5 nights in May 2025

8/10 Good

Tanja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort

1st time hopefully not the last

Great staff very friendly and helpful
Stayed 5 nights in Apr 2025

8/10 Good

Göran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

6/10 Okay

Jan

Liked: Cleanliness, property conditions & facilities, room comfort

Mixed impression

Both and good and not so good. Starting with less good : Problems with staff knowledge regarding payment at the reception. took a long time and was complicated. The hotel is advertised as non-smoking, which is basically what all hotels do today. But this hotel has taken the ban to its limit. That is, there is no place whatsoever to sit in the entire hotel area and have a drink and a cigarette, another guest also informed me that they were forbidden to smoke on the room's own balcony. Foolishness during holiday celebrations is the last thing you want to experience. Can understand the intention, but change this, make a smoker's corner where smokers can have a drink and a cigarette, this will surely increase the hotel's popularity. Very good ! Best breakfast I've had at a tourist hotel in Europe, we also tried dinner which was also good so the restaurant gets 5 stars. Very good beds, and good shower with plenty of hot water. Quiet and very clean hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

Armando

Stayed 3 nights in Mar 2025

8/10 Good

Christophe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Guido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alua Soul Palma

Excellent service, very friendly. Very good breakfast!
Stayed 3 nights in Feb 2025

10/10 Excellent

Fabian

Travelled with partner
Liked: Staff & service, property conditions & facilities
A
Stayed 8 nights in Feb 2025

8/10 Good

V.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025