Luxury hotel with 3 outdoor pools and full-service spa
Along with 3 outdoor pools, this hotel has a full-service spa and a restaurant. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free shopping centre shuttle. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Grand Mercure Phuket Patong offers 314 accommodations with minibars (stocked with some free items) and minibars. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a steam room and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Ryn Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.
The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.
Our customers tell us that they can't get enough of the pool at Grand Mercure Phuket Patong. During your stay, you're just a quick walk from Patong Beach. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle.
Free WiFi
Free self-parking
Enjoy international cuisine and pool views while dining at Bubbles Restaurant
Buffet breakfast served daily for a fee
Splash around at the waterslide or swim in the 3 outdoor pools
Treat yourself to massages, body treatments or facials at Ryn Spa
Services include babysitting, supervised childcare and dry cleaning/laundry
On-site recreation includes a gym, a steam room and fitness classes
Guests have great things to say about the breakfast and the helpful staff
Within a 10-minute walk of Patong Beach and Jungceylon Shopping Center
Free local-area and shopping centre shuttle service
Grand Mercure Phuket Patong offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and a steam room. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.
Business amenities include a business centre, 3 meeting rooms, and limo/town car service. Event space at this hotel measures 4455 square feet (414 square metres) and includes conference space. A children's pool, a fitness centre, and a rooftop terrace are also featured at the luxury Grand Mercure Phuket Patong. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.
Smoking is allowed in designated areas at this 5-star Patong hotel.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Bubbles Restaurant – This poolside restaurant specialises in international cuisine and serves lunch and dinner.
Craft Bar – This brewpub only serves light fare. Happy hour is offered. Open daily.
Bounce – This poolside cocktail bar specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.
Chou Chou Deli Shop – This café specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.
24-hour room service is available.
Awards and affiliations
Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle on request for a surcharge
Free area shuttle
Free shopping centre shuttle
Limo/town car service
Free self parking on site
Limited on-site parking
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 600 for adults and THB 300 for children
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli
Restaurants on site
Bounce
Bubbles Restaurant
Chou Chou Deli Shop
Craft Bar
Things to do
3 outdoor pools
Arcade/game room
Billiards/pool table
Children's pool
Fitness classes
Full-service spa
Gym
Library
Playground
Steam room
Waterslide
Yoga classes
Family friendly
3 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Free area shuttle
Grocery/convenience store
In-room cot
In-room refrigerator
Laundry facilities
Playground
Snack bar/deli
Soundproofed rooms
Supervised activities for children (surcharge)
Waterslide
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
3 meeting rooms
4,455 square feet of conference space
Business centre
Computer station
Outdoors
Barbecue grill
Beach towels
Garden
Picnic area
Pool loungers
Pool umbrellas
Rooftop terrace
Vegetable garden
Full-service spa
5 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Spa open daily
Sports massages
Steam room
Thai massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
More
6 buildings
7 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2014
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Bathroom
Bathtub or shower
Bidet
Deep soaking bathtub or rainfall showerhead
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Slippers
Toothbrush and toothpaste
Towels provided
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
Free minibar (limited items)
Refrigerator
More
Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board on request
Laptop workspace
LED lighting
Phone
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 15
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
The name on the photo identification presented at check-in must match the name on the reservation.
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Grand Mercure Phuket Patong
Children and extra beds
Children are welcome.
Kids stay free! One child 12 years old or younger stays free when using existing bedding.
Rollaway/extra beds are available for THB 1600.0 per night.
Free cots (infant beds)!
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Breakage deposit: THB 1000.00 per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately THB 600 for adults and from THB 300 for children
Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 8)
Airport shuttle fee per child: THB 2000 (one-way), (up to 18 years old)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: THB 1600.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Grand Mercure Phuket Patong offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
We should mention
Pool access available from 7:00 AM to 7:00 PM
One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.