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Grand Hotel Duomo

4.0 star property

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Photo gallery for Grand Hotel Duomo

Terrace/patio
Reception
Meeting facility
Reception
Rooftop terrace

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pet-friendly

Explore the area

Map
Via Santa Maria 94, Pisa, PI, 56100
  • Leaning Tower
    ‪3 min walk‬
  • Piazza dei Miracoli
    ‪5 min walk‬
  • Cathedral of Pisa
    ‪5 min walk‬
  • Pisa (PSA-Galileo Galilei)
    ‪5 min drive‬

Room options

View all photos for Single Room

Single Room | Room amenity

Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Triple Room

Superior Triple Room | Minibar, in-room safe, desk, blackout curtains

Superior Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room

Minibar, in-room safe, desk, blackout curtains

Family Room

7.6 out of 10
Good
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Double Room Single Use

Minibar, in-room safe, desk, blackout curtains

Double Room Single Use

  • 22 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Basic Room

Minibar, in-room safe, desk, blackout curtains

Basic Room

8.4 out of 10
Very good
(30 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Minibar, in-room safe, desk, blackout curtains

Triple Room

7.2 out of 10
Good
(9 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

8.8 out of 10
Excellent
(22 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

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About this property

Grand Hotel Duomo

Hotel with free breakfast, steps from Orto Botanico di Pisa
Along with a restaurant, this smoke-free hotel has a bar/lounge and a rooftop terrace. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include conference space, concierge services and a 24-hour front desk.
Grand Hotel Duomo offers 82 accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include baths or showers, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The free breakfast at Grand Hotel Duomo gets high marks from our customers. During your stay, you're just a quick walk from Leaning Tower. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Italian cuisine while dining at Piazza Dei Miracoli
  • Services include a concierge, a porter and luggage storage
  • Guests have great things to say about the dining, from the breakfast and restaurant to the bar
  • Steps from Orto Botanico di Pisa and Piazza del Duomo
  • Local-area shuttle service available for a fee
  • Pets welcome free of charge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 3229 square feet (300 square metres) and includes conference space. A rooftop terrace, multilingual staff, and concierge services are also featured at the business-friendly Grand Hotel Duomo.

This 4-star Pisa hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Piazza Dei Miracoli – This restaurant specialises in Italian cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 12 per day)
  • Street parking available
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Piazza Dei Miracoli

Things to do

  • Piano
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2 meeting rooms
  • 3,229 square feet of conference space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • 20-inch TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 4 November to 23 March, EUR 3.00 per person, per night, up to 5 nights
  • A tax is imposed by the city: From 24 March to 3 November, EUR 3.00 per person, per night, up to 5 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 12 per day (1640 ft away)
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT050026A1PHLR8B3P

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 September.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Duomo
Grand Duomo Hotel
Grand Duomo Pisa
Grand Hotel Duomo
Grand Hotel Duomo Pisa
Hotel Grand Duomo
Grand Hotel Pisa
Grand Hotel Duomo Pisa
Grand Hotel Duomo Hotel
Grand Hotel Duomo Hotel Pisa

Grand Hotel Duomo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 615 out of 1176 reviews
Rating 8 - Good. 362 out of 1176 reviews
Rating 6 - Okay. 130 out of 1176 reviews
Rating 4 - Poor. 48 out of 1176 reviews
Rating 2 - Terrible. 21 out of 1176 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Luke

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sharron

Liked: Cleanliness, staff & service, property conditions & facilities
The staff worked really hard and were exceptionally helpful.
Stayed 4 nights in Apr 2025

10/10 Excellent

Eugenio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Declan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Shobhit

Liked: Cleanliness, staff & service
Awesome location, steps to Pisa.
Stayed 1 night in Apr 2025

8/10 Good

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is very central which is fantastic. Staff were very friendly and helpful. Breakfast was very nice albeit limited in choice. But fresh and tasty. The hotel is old and could do with updating. However, the price was good, location was perfect, it was lovely and clean and the bed was comfy. I would recommend and would happily stay again. Thank you.
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was great, just walking distance to leaning tower.
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were outstanding, nothing too much trouble
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly, helpful and professional staff. An old fashioned hotel in all the best ways possible. Would definitely recommend.
Stayed 1 night in Mar 2025

6/10 Okay

Stephanie

Stayed 1 night in Apr 2025

8/10 Good

fischbach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Paolo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tv did not work, light next to the bed did not work. Slow internet, setting the connection did not work well. However, the position is great.
Stayed 1 night in Apr 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Great location - rooms need tlc

The hotel is in a very central location with views of the leaning tower - it’s great to be able to walk around the key areas straight from the hotel. However - I’m not sure 4* is a fair reflection. The rooms and public areas are badly in need of an upgrades. Another point to consider is that driving into the hotel is a nightmare - avoid! We had a place in the car garage at the hotel which they helped us to find (very kindly)- but was very tight and the roads are to be avoided. We also had to leave our hire car key with reception in case they needed to move the car - which we were not happy about.
Stayed 1 night in Apr 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to access the best tourist spots in Pisa as it is so close. Can be somewhat noisy in the evenings and nights because the windows do not shut out the noise on the busy tourist street below. The quality of the wifi is disappointingly poor.
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort

Alright; not great

Around the corner the leaning tower of Pisa. We booked the hotel for the great view from the terrace, not knowing that the terrace is closed until mid-April. The weather was great though, so the hotel could have put seats there for guests to sit on, even if they were not serving food or drinks. Otherwise the rooms are dated, beds hard and the bathroom smelt of urine. Lot of noise from the street, especially what sounded like recycling/rubbish vans in the early morning. Breakfast was good with a variety of cold options with boiled egg, bacon, sausages & scrambled eggs as hot options. Dinner choices nearby are very touristy.
Stayed 1 night in Apr 2025

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd visit to this hotel. We like the convenience and location of this hotel and also the great breakfast options. Staff (especially in the restaurant) are super friendly and efficient. Reception were good and happily booked us a taxi. We had 2 rooms and the only real negative was that one of the rooms (220) smelt really bad of drains and the fan in the bathroom was really squeaky. The rooms were close so we didn’t want to move rooms.
Stayed 4 nights in Apr 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to Leaning Tower and good restaurant
Stayed 2 nights in Mar 2025

8/10 Good

Iwona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for the city visit. Great service. Highly recommend
Stayed 1 night in Jan 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, room comfort
Hotel is superbly situated for the tower. Hotel is exceptionally clean with a comfortable bed. Staff helpful. Breakfast very nice. Only downside was that the room was tired with ill fitting internal and cupboard doors. Also tea making facilities would be appreciated. Would recommend the hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Lovely hotel, disappointing service

We were really looking forward to staying at this hotel & the only word I can use is, disappointing. Apart from the gentleman on reception when wewere leaving(sorry didn't get the name), the service was below what we expect from a hotel whatever the rating. Made to feel like second class guests. Even though no coffee making facilities in the room, we almost had to 'beg' for a coffee after a long journey. The barman seemed very reluctant to serve us, when the bar opened, because he was busy with a group. The rooftop bar & restaurant were closed (no warning on the site) and to top it off, when we were sitting there enjoying a last hour in Pisa, we were unceremoniously 'moved on' by an officious member of staff, because he had a video crew who took priority over guests! So, although the rooms were lovely, the breakfasts excellent, the position perfect for visiting the main tourist sites, I'm afraid the attitude of the staff (again not all) let the hotel down.
Stayed 1 night in Apr 2025

10/10 Excellent

Karis

Stayed 2 nights in Apr 2025