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Grotta Palazzese

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Lunch and dinner served
Front of property
Suite (151) | Premium bedding, down duvets, minibar, in-room safe
Lunch and dinner served
Lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
Via Narciso 59, Polignano a Mare, BA, 70044
  • Place, Grotta Ardito Promenade
    ‪2 min walk‬
  • Place, Lama Monachile Beach
    ‪3 min walk‬
  • Place, Cala Paura Beach
    ‪13 min walk‬
  • Airport, Bari (BRI-Karol Wojtyla)
    ‪67 min drive‬

Room options

View all photos for Deluxe Depandance 356

Deluxe Depandance 356 | Premium bedding, down duvets, minibar, in-room safe

Deluxe Depandance 356

  • Sea view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (151)

Suite (151) | View from room

Suite (151)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 56 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (252)

Suite (252) | Premium bedding, down duvets, minibar, in-room safe

Suite (252)

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Grotta Palazzese

This hotel features a restaurant, a bar/lounge and concierge services. Free WiFi in public areas and free valet parking are also provided. Other amenities include dry cleaning, a 24-hour front desk and tour/ticket assistance.
Grotta Palazzese offers 15 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 77-inch Smart televisions come with pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Polignano a Mare hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

During your stay at Grotta Palazzese, you're just a quick walk from Lama Monachile Beach. Enjoy features like free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy local cuisine at Grotta Palazzese, a fine-dining restaurant with ocean views
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Grotta Ardito Promenade and 6 minutes on foot from Lama Monachile Beach
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Grotta Palazzese. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Polignano a Mare hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:30 AM.
Grotta Palazzese – Overlooking the ocean, this fine-dining restaurant specialises in local cuisine and serves lunch and dinner. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free secured valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 50 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Grotta Palazzese

Things to do

  • Hot tub
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 77-inch smart TV
  • Pay films

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during October, November, December, January, February and March:
  • Beach

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number IT072035A100031991, BA072035015S0020501

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 12 years old and younger aren't allowed at this property.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grotta Palazzese
Grotta Palazzese Hotel
Grotta Palazzese Hotel Polignano a Mare
Grotta Palazzese Polignano a Mare
Palazzese
Ristorante Grotta Palazzese Hotel
Grotta Palazzese Hotel
Grotta Palazzese Polignano a Mare
Grotta Palazzese Hotel Polignano a Mare

Grotta Palazzese Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 51 out of 65 reviews
Rating 8 - Good. 6 out of 65 reviews
Rating 6 - Okay. 5 out of 65 reviews
Rating 4 - Poor. 2 out of 65 reviews
Rating 2 - Terrible. 1 out of 65 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

tatiana

Liked: Amenities
Amazing hotel, location. Staff went above and beyond to please us. Breakfast was superb. Truly 5 star hotel!
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view from our room. Staff were friendly and helpful. Made our visit to Poligliano a Mare special.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

barbara

Liked: Cleanliness, amenities, property conditions & facilities
Location and transit shuttle to beach
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Staff were incredible. Nicest town we have ever been in.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel we have ever stayed at, staff were amazing, dinner was amazing, the view from the room was spectacular. Cant wait to stay again one day.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel gave us an amazing welcome and had a fruit platter waiting in our room for our honeymoon, as well as rose petals on our bed forming a heart. The staff is extremely helpful and kind!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Neel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views are amazing. Location is excellent
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating to our requests
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with gorgeous sea view. Driver to go to private beach which is crystal clear water calm Loved my stay here
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Melissa

Liked: Amenities
Views that take your breath away! Beautifuo marble floors, soft sheets and just the right pillows. Staff was delightful and the breakfast was enough to take you to dinner.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short and very sweet stay at a luxurious property.

An amazing but unfortunately brief stay at a stunning hotel. The proximity to the cave restaurant below and its location in the old town centre was an added benefit.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff is amazing
Verified

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to thank the manager and entire staff that delivering outstanding service at every moment of my stay. I definitely would return and highly recommend this phenomenal hotel and enjoyed the cuisine at the Restaurant as well, and entire staff at restaurant was exquisite. Thank you Grotta Palezesse and shall definitely visit again Miss Joycie
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely elegant and well done in every way.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is built for royalty and you are treated as such by the staff. There is nothing that the hotel staff does not take care of.
Stayed 1 night in Apr 2023
Verified

2/10 Terrible

John

Disliked: Property conditions & facilities
The hotel room was nice. The hotel stall nice. The restaurant was terrible. One of the worst meals I have ever had in 30years traveling to Italy. The waitstaff was the absolute worst I have ever experienced!
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Parking is an issue
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Pratiti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is breathtaking. I had the suite with the jacuzzi and dinner reservations at the restaurant but arrived on a very windy day. Not only did they warn me ahead of time, they were super accommodating once I got there and gave me options as I would not have been able to use the jacuzzi that day. The restaurant was closed but they went out of their way to give me a private tour so I could take photos and videos. Everyone was super sweet, and I will definitely come back! Do yourself a favor and stay here; you will NOT regret it one bit. One of the best experiences of my life to date, even with the wind.
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I normally don't post reviews, but had to make an exception for this hotel. It is amazing! Yes, expensive, but the property is unique, and worth it! An unforgetable experience. The staff bends over backwards to take care of your every need. The rooms have views looking right down to the grotto and out to the Adriatic Sea. Like being on a cruise ship. Our room was one of the most modern I've ever stayed in with remote controlled lighting, curtains, music and climate control. The amenities are all top-notch. The town of Polignano a Mare is beautiful. About 35 minutes south of Bari. The people are so friendly. We ate at the restaurant in the cave below the hotel and had a once-in-a-lifetime dining experience. I was a little concerned based on some online reviews about the restaurant, but don't let those scare you away, definitely check it out. The restaurant staff was 10/10, with multiple people tending to us through the amazing meal. If you are coming to Italy this place should be on your list of stops.
Stayed 1 night in May 2025
Verified

6/10 Okay

Suren

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The place is beautiful. The staff is the best. The property itself is very well located but other than the views which are amazing, the hotel doesn't have any amenities that justify how much they charge a night. The other thing that didn't make sense to me is that there is no pool or beach access. If you want, you can pay $50 per person and they will take you to their other hotel 3km away. Do they really need to charge for that, just included in the price per night, that would have made more sense to me. Lastly eating in the restaurant, which is expensive as well, it was a magical experience. In summary, I will go back to the restaurant but not the hotel
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Marjan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Stunning view/ mediocre service

Price of rooms reflect an unmatched view and location. But the quality of breakfast and dinner were disappointing. If you like a stale croissant with the most amazing view for 50 euros- this is the hotel. Importantly, the worst part of the hotel was the staff. No one went beyond greeting to do anything. The parking is an absolute nightmare to figure out and the hotel never emailed or made us aware of the circumstances. So all around, not the best value for the incredibly expensive price- other than the view. Our daughter wanted to come join us for one night, and not only was the hotel completely reluctant to provide a cot, they would not even allow her to come with us in the shuttle to the beach. All five of our family members took a van, while our daughter had to take a TukTuk motorcycle to the beach, where she was also prohibited from entering due to “full capacity”, but there were at least 50% open chairs and umbrellas. The hotel staff was so unwilling to help us find a solution to our daughter having no where to sleep for the night to the point where we felt genuinely uncomfortable with her even entering the hotel with us. We offered to pay extra money for her to enter the beach, or shuttle, or even another cot, but they were unmovable. It was not so much that the policy was so severe, but that the service was so unwilling to assist us in alternative solutions. Our stay was fine until this stain of an experience.
Empty beach chairs
Beautiful view from our room
Stayed 3 nights in Aug 2022
Verified

4/10 Poor

Rukia

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
For anyone reading this, just know that if you want to book here, you are paying a LOT of money for the setting NOT the food, drink or service. The food was good but not €200 for three courses(!!!) good. Both the starter and main came out lukewarm and bland. The dessert took 1h to come after the main course even with me asking numerous times for it. The drinks were ridiculous with a €6-8 beer charged at €45 and a bottle of water for €10. The service however was the worst element of the whole experience. No greeting as you arrived or left, staff wearing face masks on their chins, they were ultimately slow and inattentive. The whole meal took us three hours with lots of waiting and the disappointment in the service ruined the overall experience. The views were great but they could only compensate so much for purely bad service and in the end, it really wasn’t worth it. I also stayed at the hotel. The room was clean and spacious but overpriced and there were many other hotels nearby that were much better value, with more character and I’d have gotten much more for my money. Again, the staff were poor. Mediocre reception to our arrival, no hotel tour of where to find the amenities - we were bluntly told there is no bar when we asked but no friendly recommendation of something in the vicinity. If I could redo the whole thing, I wouldn’t stay at the hotel because really it’s a restaurant with a hotel - not a hotel with a restaurant (if that makes sense).
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

eduardo a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maravilhoso o hotel
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

astrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, nosotras no hablamos ingles y Arianna demasiado amable nos explico todo en español y fue de gran alivio. Gracias por su gran atención, nos facilitaron todo lo que queríamos, dan un excelente servicio como ninguno Ariana y Dario. Les agradecemos mucho. Son los mejores, estan el turno de la tarde ellos. Sin duda volveremos a regresar.