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Hotel Butterfly

3.0 star property

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Photo gallery for Hotel Butterfly

Exterior
Free daily buffet breakfast
1 bedroom, premium bedding, in-room safe, desk
Snow and ski sports
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Pet-friendly
  • Laundry
  • Free WiFi

Explore the area

View in a map
Bodmenstrasse 21, Zermatt, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt-Furi Gondola
    ‪14 min walk‬
  • Place, Sunnegga Ski Resort
  • Airport, Sion (SIR)
    ‪88 min drive‬

Room options

View all photos for Deluxe Triple Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Triple Room

  • Sleeps 3

View all photos for Economy Queen Room

Bathroom | Shower, hair dryer, towels, soap

Economy Queen Room

  • Sleeps 2

View all photos for Classic Standard Room

Bathroom | Shower, hair dryer, towels, soap

Classic Standard Room

  • Sleeps 2

View all photos for Classic Double or Twin Room, Mountain View

Classic Double or Twin Room, Mountain View | 1 bedroom, premium bedding, in-room safe, desk

Classic Double or Twin Room, Mountain View

9.2 out of 10
Wonderful
(10 reviews)
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Room, Mountain View

Deluxe Triple Room, Mountain View | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Triple Room, Mountain View

9.4 out of 10
Exceptional
(8 reviews)
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Economy Double Room, Mountain View

1 bedroom, premium bedding, in-room safe, desk

Economy Double Room, Mountain View

8.8 out of 10
Excellent
(6 reviews)
  • 17 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Triple Room, Balcony, Mountain View

Junior Triple Room, Balcony, Mountain View | 1 bedroom, premium bedding, in-room safe, desk

Junior Triple Room, Balcony, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Junior Suite

1 bedroom, premium bedding, in-room safe, desk

Junior Suite

  • Sleeps 3

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About this property

Hotel Butterfly

Mountain ski retreat with restaurant and bar/lounge
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Butterfly include ski storage and ski passes.
Hotel Butterfly offers 64 accommodations with a safe and a hairdryer. Beds feature premium bedding. 26-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the free breakfast at Hotel Butterfly . During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. You'll find features such as free WiFi in public areas and a free area shuttle, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Butterfly Restaurant
  • Amenities include a computer, laundry facilities and multilingual staff
  • On-site recreation includes downhill skiing and helicopter/aeroplane tours
  • Guests have great things to say about the location and the breakfast
  • Within a 10-minute walk of Matterhorn Museum and St. Mauritius Church
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

This 3-star Zermatt hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Butterfly Restaurant – This restaurant specialises in international cuisine and serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free area shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Butterfly Restaurant

Things to do

  • Bicycle cleaning area
  • Billiards/pool table
  • Downhill skiing
  • Helicopter/aeroplane tours
  • Library
  • Piano
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • In-room cot
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • 1 building
  • 6 floors
  • Built in 1999
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 10 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 77 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number CHE-439.305.524

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Reviews

Hotel Butterfly Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 632 out of 970 reviews
Rating 8 - Good. 271 out of 970 reviews
Rating 6 - Okay. 57 out of 970 reviews
Rating 4 - Poor. 5 out of 970 reviews
Rating 2 - Terrible. 5 out of 970 reviews

Reviews

10/10 Excellent

Astha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the property, staff was warm and welcoming. Hotel was beautiful, rooms and wash room was spacious. Hotel is very near to the station. Loved it!!
Stayed 2 nights in Jul 2025

8/10 Good

Krushi

Liked: Cleanliness, property conditions & facilities
Location was great and clean rooms and good breakfast. Only thing was the reception staff could be a bit pleasant to speak to , when asked questions felt like I was being judged on why am I asking etc. breakfast could be better if had different items on rotation. But the overall stay was pleasant and you can’t beat the location.
Stayed 3 nights in Jun 2025

8/10 Good

Hongfei

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Lily

Stayed 2 nights in Jun 2025

10/10 Excellent

Jesse

Stayed 2 nights in Jul 2025

10/10 Excellent

Teodoro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente
Stayed 1 night in Jun 2025

10/10 Excellent

lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Everything was walkable from the hotel. Large room with fantastic mountain views. Hotel and room were very clean and well maintained. The breakfast buffet was excellent with lots of variety.
Stayed 3 nights in Jun 2025

10/10 Excellent

Pei-Yeu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Alvida

Liked: Cleanliness, amenities, property conditions & facilities
What a great place ! Close to everything ! Will stay there again !
Stayed 2 nights in Jun 2025

10/10 Excellent

Jillian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming, close to what we needed, clean, comfortable, great breakfast!
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria Teresa

Stayed 1 night in Jun 2025

10/10 Excellent

Chad, BOISE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stellar stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful hotel. Convenient to everything. Wonderful breakfast included. Amazing staff. Very helpful and very friendly. We would stay there again in a heartbeat.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rajesh, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and bed comfortable, breakfast very nice! Would stay again if visiting Zermatt, great location!
Stayed 2 nights in Jun 2025

8/10 Good

Angela

Stayed 2 nights in Jun 2025

10/10 Excellent

Clare

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, clean room with nice balcony view. Would definitely stay again!
Stayed 2 nights in Jun 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really great stay for 3 nights. Downfall - a gentleman working the restaurant was generally rude, but worse; he had a cold and would wipe his nose with his hands then go to clean tables and handle cutlery. We witnessed this 2 mornings in a row and was disgusted my this employee.
Stayed 3 nights in Jun 2025

10/10 Excellent

Virginia

A
Stayed 3 nights in May 2025

10/10 Excellent

debora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was an easy walk from train station. Hotel staff was wonderful and room was ready upon our arrival. View from our balcony was amazing and sweet sound of bells from grazing sheep nearby was heartwarming. Restaurant staff - Nicole and the gentlemen- were awesome! Thank you. Breakfast was abundant and delicious. We truly enjoyed our stay at Hotel Butterfly. Danke/Merci/Thank you!!
From our balcony!
Stayed 3 nights in May 2025

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel had a perfect location. Within walking distance of the train station and next to the Main Street in the city. The complimentary breakfast and afternoon tea was such a pleasant bonus. Everything was top notch.
Stayed 2 nights in May 2025

10/10 Excellent

MEOW PENG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

lolita

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I recently stayed at this hotel and was really impressed by the property itself — it’s beautifully maintained, clean, and has a modern, welcoming atmosphere. The staff were also incredibly friendly, professional, and helpful throughout my stay.
Stayed 1 night in May 2025